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Planet Honda - Service Center

Union, NJ

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429 Reviews

429 Reviews of Planet Honda - Service Center

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May 13, 2021

This is my first visit after I bought the car last year. The car has been driven over 2K miles due to the pandemic everyone is home. I only received 1 key when I bought the car and the sakes representative More

by Janet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Wadley Cornielle
May 13, 2021 -

Janet responded

I would like someone to contact me re - my other key. This car has only one key,I can't stress the importance of a teenager to have a back-up key that's working.

May 13, 2021

I had a great experience, im glad I took the recommendation to get my alignment done. The service center was swamped, but I didn't mind the wait. More

by DWAYNEKJONES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Dangler
May 13, 2021

Estoy muy enojado y sobre todo desilusionado con el servicio de planet honda . El día martes twnia cita para hacer servicio a.dos de mis carros y aunque tenia cita me.hicieron esperar por más de 3 hora More

by SUENOCHAPLN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Erick Bonilla
May 13, 2021

Service rep Luis was a great help and kept me informed on what was going on with my car he was very helpful and I would recommend him to anyone More

by DRUSSO15@comcast.net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Talarico
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021

Claude was advisor for meHe is very friendly and Claude was advisor for me He is very friendly and punctual in his promise He is customer friendly I felt trusted with him I would recommend plane More

by skoturi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Claude
May 13, 2021

Day treat customers with respect and they help customers out I will gladly tell another customer or friend about the dealership it was very respectful More

by felixa3456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Lerch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Silva
May 13, 2021

Awesome job, job well done I will recommend anyone to get the car done at Honda they are friendly and I never had a problem with them More

by DAWINE7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen March
1.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Crispin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021

I had to wait 4 hours for an oil change and tire rotation that takes less than 25 minutes of work. I should not have had to wait more than 1 hour. The guy at the counter was very nice but your appointment sy More

by JASONPDILLER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not applicable
May 12, 2021

Great customer service and excellent work! Would recommend this dealership to everyone not going to get a car but also to take their cars got service! More

by ELIEZERDEJESUS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Silva
May 12, 2021

Great place-they always do exactly what I want. Manager and Employees always very knowledgeable and helpful. They finish on time and keep me informed. More

by LCOTLER.18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know names
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