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Planet Honda - Service Center

Union, NJ

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429 Reviews

429 Reviews of Planet Honda - Service Center

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May 17, 2021

The wait on Saturday was too long, compared to the weekday wait. How ever customer service, and work quality was good as it usually is. More

by JANICETHOMASD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Akinti
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021

Waited more than 3 hours for a simple b1 service. Not informed what was happening. Everyone was complaining about the wait time. Very poor scheduling. More

by THOMAS.GUARDINO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not relevant
May 17, 2021

Always great to take my car to a reliable and repeatable company for my service needs! Thanks planet Honda for years of service and dedication! More

by ELSIK95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Lerch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Hartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eduardo Huaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2021

They get the job done. Plain and simple. Claude took care of me. Highly recommend. Anyone who needs work done should consider this service dept. More

by Cp12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Claude
May 14, 2021

I am always taken care of at this service center. Luis handles all of my requests and stays in contact with me to ensure everything is completed to my satisfaction. Drop off is very easy! More

by Soccermom64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis
May 14, 2021

The service was excellent real quick sign in process and within minutes i was inside with the advisor and the car was done earlier than Expected More

by AFERREIRA1015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis T
May 14, 2021

Bad service. If they don’t have the parts. They have to order it and it’s a month. Roger you vs. go back in to get service. More

by PPLIAO34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Luis tirado
May 14, 2021

Short wait time, comfortable wait area. Excellent customer service. Always a pleasure coming to this location. Keep doing what your doing, looking forward to my next service More

by JAMESNAKEISHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Lerch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul
May 14, 2021

Waiting 2 hours for a oil change is a bit to long with an appointment. Other than that it was fine . Just try to shorten the wait. More

by T0NY_FALANGA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Romney Corvalan
May 13, 2021

Attendant was helpful however service was horrific, my appointment was at 10am, they estimated my car would be ready by 2:30pm, didn't leave with the vehicle until 5pm. Definitely never doing business the More

by JONMZ10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jonathan
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