429 Reviews of Planet Honda - Service Center
Everything was awesome. Everyone was great. They did what the promised and got me out in time for my next appointment. I made it with time to spare. what the promised and got me out in time for my next appointment. I made it with time to spare. More
This dealership is always organized from the moment you drive up for service. They are professional and friendly. In addition, it is always immaculate and clean. This is why I have been a patron for over drive up for service. They are professional and friendly. In addition, it is always immaculate and clean. This is why I have been a patron for over a decade. Just a spirit of excellence. More
Scheduled for 11:00 AM and told it could take 2-1/2 hours to complete. Came back at 1:30 PM to learn work had not yet begun. Had to leave and reschedule the service. The representative was courteous and apo to complete. Came back at 1:30 PM to learn work had not yet begun. Had to leave and reschedule the service. The representative was courteous and apologized for the delay, but he should have notified me earlier that it would take longer than originally estimated to do the work. More
Very professional and understanding. The staff is very detailed and made sure we understood everything. Above all they listened and were exceptional. We are glad to have come here. detailed and made sure we understood everything. Above all they listened and were exceptional. We are glad to have come here. More
I had no choice, but to wait for my car. I did not think it would actually take an hour and a half for an oil change. Also my new car has been shaking when I brake. I told the guy at the front desk he said it would actually take an hour and a half for an oil change. Also my new car has been shaking when I brake. I told the guy at the front desk he said they would check it out. Came back and said everything was good, but my car is still shaking. Otherwise, everyone was super nice, kind & polite. More
Great service. Clean place. Everyone polite. Gentlemen that helped me was thorough and informative. Car was left as brought plus added protection on floor and seat. Overall excellent service experience. that helped me was thorough and informative. Car was left as brought plus added protection on floor and seat. Overall excellent service experience. More
Very professional and friendly guys!!Paulo Costa always Very professional and friendly guys!! Paulo Costa always gives the best advises and his knowledge is far enough to keep me coming back to the Planet Very professional and friendly guys!! Paulo Costa always gives the best advises and his knowledge is far enough to keep me coming back to the Planet Honda! Thanks More
4 hours to do a 20 minute oil change is unacceptable. Do better. I had to constantly approach them to check on the status of the car, and kept getting told just a little bit longer. They would never reach o better. I had to constantly approach them to check on the status of the car, and kept getting told just a little bit longer. They would never reach out to me. More