Planet Honda - Service Center

Great service ! No appointment needed , I just came in and ask to swap my tires and Jared my service advisor was Fantastic !! He got it done at no time , very professional, well manner , very presentable and ask to swap my tires and Jared my service advisor was Fantastic !! He got it done at no time , very professional, well manner , very presentable and knowledgeable, totally recommend to ask for him , while waiting I got a report from the tech working on my car !!! So amazing!! when the car was done I received a call from Jared and also a link on how to make a payment using my cell and keep that distance , easy , fast and so convenient , everybody was wearing a mask and the dealership was so clean , he even washed and sanitize my car !!! Thank you and I will come back !!!!!!! More

I bought a new RidgeLine Honda 2019 I check every Honda dealership in metro Denver, Planet Honda gave me the best deal ever, i worked with two sales persons, Mr. Josh Jensen and Mr.Micha I check every Honda dealership in metro Denver, Planet Honda gave me the best deal ever, i worked with two sales persons, Mr. Josh Jensen and Mr.Michael Cooley, both were excellent, my wife and had a great time while we were talking and asking questions about all the feature the Ridgeline has, we love the truck, we were so happy to have two excellent person that explain everything the truck has, and since i am an older person, they both explain everything so i could understand, everything I wanted to know.. well you please thank them for us.... More

I always get excellent service here. The staff is friendly and helpful. My car is always ready in less time than expected and I appreciate that. friendly and helpful. My car is always ready in less time than expected and I appreciate that. More

Courteous staff. Great service without unnecessary work done. Trustworthy and reliable. I will definitely return for my next service. Highly recommend Planet Honda for your needs! done. Trustworthy and reliable. I will definitely return for my next service. Highly recommend Planet Honda for your needs! More

Thorough service My first visit to Planet Honda for service went well. The service area was clean and orderly. Being used to Lexus service, I was prepared for somethi My first visit to Planet Honda for service went well. The service area was clean and orderly. Being used to Lexus service, I was prepared for something less. I am not disappointed with my treatment at Planet Honda. More

Great Honda Dealer We have purchased two cars from this dealership and we get great service from the service department. We purchased the extended service package when w We have purchased two cars from this dealership and we get great service from the service department. We purchased the extended service package when we bought the car and it helps keep us on track with the maintenance of the vehicle. More

Good Service Always good service, All techs are professional and friendly people. The garage and waiting area always clean with nice amenities. They even washed my Always good service, All techs are professional and friendly people. The garage and waiting area always clean with nice amenities. They even washed my car after servicing, nice. More

Great experience at planet Honda service ! Nicole Dominguez was wonderful to work with. She was professional, courteous and answered my questions and concerns promptly. I am so glad that I ! Nicole Dominguez was wonderful to work with. She was professional, courteous and answered my questions and concerns promptly. I am so glad that I take my car there for its servicing and will keep going back! More

Excellent service on a recall The service was quick! They even took care of a problem with my radio for no charge. The waiting area was comfortable with cold bottled water and an a The service was quick! They even took care of a problem with my radio for no charge. The waiting area was comfortable with cold bottled water and an apple. More

Frustrating Experience Unfortunately, I have to disagree with the reviews of Planet Honda's excellent service. I purchased my CR-V from Planet Honda and had a nice experienc Unfortunately, I have to disagree with the reviews of Planet Honda's excellent service. I purchased my CR-V from Planet Honda and had a nice experience working with Ed. I took my car there exclusively for service after purchasing it, but I stopped because of the way the service center representatives treated me. The last one was so condescending that I stopped going there. This week I decided to try them again and had an even worse experience. When I made the appointment, I was told to count on 3-4 hours for the work. I arrived on time and was told to expect a call between 2:20 and 4:20 because they were so busy. I got no call, so I called to determine the status and was told they couldn't find out the status. I went to the service center to find that nothing had been done on my car and, if I wanted them to complete the work after the diagnostics had been completed, it wouldn't be ready until sometime the next day. I was never told this could be a possibility and was very upset. The rep who waited on me was rude and unprofessional. The service center was so busy that I actually felt sorry for the mechanics who have to be overworked. Some of these problems could be solved if fewer appointments were scheduled each day, which would allow work to be done in a timely and professional manner. Don't go to this service center if you expect or need responsive service or if you expect to be treated professionally. I will never go back. More