Planet Honda - Service Center

In and out in less than one hour!! I sold my old car using the Kelley blue book cash offer program. Service was quick and efficient and they made me an offer that was fair. Great experi I sold my old car using the Kelley blue book cash offer program. Service was quick and efficient and they made me an offer that was fair. Great experience overall, and a brilliant alternative to craigslist. More

Friendly and quick Have been going to planted Honda for twenty years and feel they give good and friendly service. Easy to get in and make appointment and they washed ca Have been going to planted Honda for twenty years and feel they give good and friendly service. Easy to get in and make appointment and they washed car. More

Oil Chsnge I purchased my Honda at planet Honda in 2006 and I have had the vehicle serviced at planet since. . The service I revived today was excellent. Mit I purchased my Honda at planet Honda in 2006 and I have had the vehicle serviced at planet since. . The service I revived today was excellent. Mitch did a great job and his efforts are appreciated. I also appreciate the Service Yechs who maintain my Honda. The unsung Hero's. Thank you!!!. More

Unethical business Took Civic in for the free airbag recall. After spending $437+ on fixing the SRS light being on, they called today wanting another $540+ for the SRS l Took Civic in for the free airbag recall. After spending $437+ on fixing the SRS light being on, they called today wanting another $540+ for the SRS light still being on? Repair lasted < 3 miles! More

I had a terrible experience here. I went in to get a recall repair on power steering in my honda accord, and had them replace an additional P/S tube, as well as flush the P/S fluid. I was initially im recall repair on power steering in my honda accord, and had them replace an additional P/S tube, as well as flush the P/S fluid. I was initially impressed because everyone I encountered was friendly, and I took advantage of the shuttle service that they offer. However, 4 hours later when I returned to pick up my car the Brake light was on. I was told this was completely coincidental and that it needed to be fixed in the first place, it wasn't something that they had done. I was told that they needed to replace the brake fluid-chamber part, and with $230 parts + $230 labor, they could finish it for me today. I opted out, and while driving off of the lot the traction, and the TCS lights came on! I quickly called Planet Honda and was told that my sales associate had gone to lunch- wait, the woman told me, "he's walking by me now" she asked for his extension number, I heard him reply and my call was quickly transferred. NO ANSWER. I left a message, and turned around to return. When I got back I had to explain that I don't expect to take my car in for repairs, and leave with 3 dash lights on that weren't on when I arrived. If the lights weren't on when I got there, why are they on now? Planet Honda stuck to their guns, denying that it was anything that they had done, and that it was purely coincidental that these lights just so happened to turn on while my car was in their possession. I expressed my frustrations to the manager, who decided that he could offer to fix the problem for $229. I stepped away and called two mechanics that I trust, and explained the situation to them, asking if this is something that can actually "just happen" and I should get it fixed, or if there is another explanation. Both mechanics agreed that it seemed a bit fishy, (one is located across the country, they weren't rallying for my business) one even suggested that i check my brake lines to make sure they didn't accidentally cut a hole in one causing it to leak. I even checked a few things under the hood per one mechanics request. I was told by both mechanics that with the model of my car, there is an easy solution that literally requires knocking the side of my brake fluid chamber with a screwdriver to unstick a stuck floating sensor. Sounds silly right? $229 silly to Planet Honda. I promptly left Planet Honda, and plan on never going back. I'm annoyed that I even dropped $280 to get the additional hose, and P/S flush. For my personal experience here, Planet Honda seems like they are out to screw people, I don't believe that 3 dash lights magically come on when your car has been sitting in a garage for a few hours, and if I get opinions from 2 other mechanics telling me to get out of there, i'm going to listen. More

2003 accord headlight out, I checked and replaced the bulb. Still no light, with a volt meter no power at the fuse block or the light plug. Had my wife take the car in, she said they had the car less tha bulb. Still no light, with a volt meter no power at the fuse block or the light plug. Had my wife take the car in, she said they had the car less than 6 minutes. Light was working. She asked for the bulb back so she could return it. This accord uses 9005 series, the unnamed serviceman brought her a 9006 burned out bulb. When she gave me the bulb it did NOT match the bulb I had installed from a two pack. They did charge her. THEFT. I will return in the am and request the serviceman responsible be held accountable. I will also have the local police there as I intend to have theft charges filed against this person. Do these people think we are that stupid ? Joe Reynolds More

I purchased 2007 Honda Odyssey touring 4 years ago. I I purchased 2007 Honda Odyssey touring 4 years ago. I had all of maintenance service in Honda Planet for 4 years. Odyssey will notice me "Car Need I purchased 2007 Honda Odyssey touring 4 years ago. I had all of maintenance service in Honda Planet for 4 years. Odyssey will notice me "Car Need Maintenance" each 3000 or 5000 mile on Car Display. So I bring my car and tell service people what mile I have and they check and maintenance and they reset sign.I don't know what specific service they provide, but I believe it is for safe and avoid future major accident or broken of my car. I took my car on May 2nd(monday) for 30000 mile maintenance. and Tail Gate was fallen to my head on May 6th. (Friday). this was second time for 4 years. Tail Gate of Odyssey was so heavy, I was scared if my kids were there. I called Tom Pacheco, Service Manager on May 9th Monday morning. He said, "I'm not mind reader, you have to tell me where is broken and where is almost broken." "If you open once a day for tailgate, you open too much. open 365 times a year." "if you want to have such a service, go to BMW, or Rolls-Royce” (it means checking support bar of tail gate has oil leaking and almost fallen down condition? just open and see for 30 second?). I asked other service people how to find out tail gate is almost fallen down, he show me oil leaking mark from support bar of tail gate.It is super easy to find out, maybe 30 second for just opening tail gate. I thought they checked my car for maintenance service period to avoid future deficit or accident. what they do is same maintenance service with civic. or just oil change or airfilter same as everywhere. not maintenance service by specialist for honda car. maintenance notice is not for help us to keep safety driving. just they want to us to come there to paid more money. (keep showing maintenance notice if we did not bring to honda dealer. that is nice strategy we cannot choose other service.) People who own Honda Odyssey and open tailgate at least once a day, Check the support bar yourself even you bring maintenance service every time to honda planet, they does not check anything for future deficit. you have to find out yourself. Honda Planet does not care dropping tail gate to your head or your kids. maybe any other place too, Break, engine, anyother place we have to find out where is almost broken. according to Tom Pacheco. They are not mind reader. More