Planet Honda - Service Center

The air bag recall work done. Always great service and friendly staff service was completed much quicker than expected much to my surprise. also a car wash was a nice surprise! Always great service and friendly staff service was completed much quicker than expected much to my surprise. also a car wash was a nice surprise! More

Planet Honda provides excellent service. I have come to rely on Planet Honda in Golden to take good care of my CR-V. The staff is always friendly and welcoming, and their prices seem fair. I have come to rely on Planet Honda in Golden to take good care of my CR-V. The staff is always friendly and welcoming, and their prices seem fair. More

Friends for life Great service at planet Honda. Friendly service staff. Good pricing on the 100,000 miles check up! They have serviced our car (accord) for the pa Great service at planet Honda. Friendly service staff. Good pricing on the 100,000 miles check up! They have serviced our car (accord) for the past ten years. We'll be back when we need a new car too! More

I am still waiting for my car to be fixed First of all I question my 2014 CRV, 28,000 mile Honda is not covered under the warranty when a seal broke on my rear differential. Second, we were t First of all I question my 2014 CRV, 28,000 mile Honda is not covered under the warranty when a seal broke on my rear differential. Second, we were told that we would hear back yesterday if the car would not be finished. We brought it in on a Tuesday and this was a Wednesday. Nobody returned our calls. We needed to know because we have a rental car to return. We are now nearing the end of the day on Thursday, we received a call from a young woman saying our parts were in, we didn't order any parts, so obviously that is why they did not get it finished yesterday, but still no call. Where is the customer service folks! More

Friendly & fast I have all of my service done here. I came in for a routine oil change. They checked me in, did the service & even washed my van. I have all of my service done here. I came in for a routine oil change. They checked me in, did the service & even washed my van. More

Professional Honda service Planet Honda was courteous kind and professional delivering the vehicle on time and on budget. The mechanic was very well-trained on my older Honda Planet Honda was courteous kind and professional delivering the vehicle on time and on budget. The mechanic was very well-trained on my older Honda and I'm very confident in the work they did More

The Service Departmenr is outstanding! The. Service Department employees are friendly, polite, professional and timely. I had to make two visits to have have a leak in my AC repaired. Th The. Service Department employees are friendly, polite, professional and timely. I had to make two visits to have have a leak in my AC repaired. The mechanic worked very hard during the first visit to find it but could not. He insisted on a return visit after putting dye in the system and on the return visit found a very tiny leak. He walked me through the whole process and even took me back to see what he was going to do with my car. I had driven down from Winter Park and had a lot of shopping to get done. They arranged for me to rent a carfor a very modest sum so I could get my shopping done while the repair was completed. More

Great people, great service. I trust what the service advisors and techs recommend. We own three Honda's and have been going to Planet Honda for twenty years. I had hair when we s I trust what the service advisors and techs recommend. We own three Honda's and have been going to Planet Honda for twenty years. I had hair when we started...... More

Great experience I was checked in quickly. The staff was knowledgeable. The work was done quickly and no attempts to upsell. Washed car even though it was just an o I was checked in quickly. The staff was knowledgeable. The work was done quickly and no attempts to upsell. Washed car even though it was just an oil and fluid change. More

Airbag Recall Not taken seriously I brought my 2009 Honda FIT in to Planet Honda for an ignition repair. My car was there for 3 days -during that time I spoke on the phone to the serv I brought my 2009 Honda FIT in to Planet Honda for an ignition repair. My car was there for 3 days -during that time I spoke on the phone to the service manager several times discussing the issues, price, etc. NOT ONCE was I informed that my car was a model on recall for an airbag issue that had caused several fatalities. It wasn't until I picked my car up and paid my bill that the tech casually mentioned that my car was on recall, but that the parts necessary to fix the airbag wouldn't be in for several weeks, and if I wanted a free rental while waiting for the parts I could "call the service dept tomorrow" to try and set up a rental. There was no offer to let me leave the car there and come back for a rental -- in other words, I was sent on my way to drive home several miles knowing my airbag, if deployed, could kill me. Nice. Needless to say I took the car to Auto Nation Honda the next day and they were awesome - told me I could leave my car there until the parts came in, an Enterprise rep came and picked me up and got me in a rental. I was also told if I chose to keep my car at home and wait for the parts I had to sign a waiver stating that I would not under any circumstances drive my car or allow anyone else to drive it. Obviously, they took the recall much more seriously than Planet Honda. In fact, a rep told me Auto Nation towed a customer's car to her residence rather than let her drive it, and offered to tow it back to Auto Nation once the parts came in, rather than let her drive it home. It's a no-brainer - take your business to Auto Nation Honda and avoid Planet Honda. More