Planet Honda - Service Center

Competent and friendly Helpful, personable staff who went the extra mile to insure we had our car ready for road trip when problems unexpectably occurred due to damaging hai Helpful, personable staff who went the extra mile to insure we had our car ready for road trip when problems unexpectably occurred due to damaging hail storm. They know their stuff. More

Works for me I have been going to Planet Honda for years to service my Honda Accord. In all of those years, I have only had one problem with a service person and h I have been going to Planet Honda for years to service my Honda Accord. In all of those years, I have only had one problem with a service person and he was subsequently let go. Beyond that, it has always been a pleasant experience and the work has always been performed correctly and within the price range and time frame originally quoted. I bought my car there and always have it serviced there. What more recommendation is necessary? More

Fast and courteous I was extremely pleased with the fast and friendly service at Planet Honda. The personnel there are always there for your every need! Great experience I was extremely pleased with the fast and friendly service at Planet Honda. The personnel there are always there for your every need! Great experience More

Don't go- Unauthorized charges- car in pieces I brought in my van for a diagnostic check and was told it would be $75. The staff called to indicate the issues/ problems/ repairs needed that were I brought in my van for a diagnostic check and was told it would be $75. The staff called to indicate the issues/ problems/ repairs needed that were over $8000! It was clear that they were just trying to gouge the customer for every penny of unnecessary work. I wanted a second opinion and told them “no” to the repairs and would pay the agreed $75. The staff said they had to "take apart" the engine to complete the diagnostic which would be over $400 of labor needed to pay. I was never called to discuss this additional service/ cost nor did I authorized anything more than the $75. If they couldn't do the diagnostic under the $75, then they should have called to explain what was the next steps and cost. POOR customer service. The van was in pieces and they won't put it back together without payment. What a scam! Don't ever go to their service and repair department if you want honest and fair service!!! More

Fast, superior service I had to have my '05 Civic towed to Planet Honda & they were incredibly helpful, professional, & quick to service my car. They were able to diagnose i I had to have my '05 Civic towed to Planet Honda & they were incredibly helpful, professional, & quick to service my car. They were able to diagnose it right away, tell me exactly how much it would cost to repair, & explained my other options as well. I really can't thank Brandon Stackhouse & the team in the service department enough!! More

Always great Every time I get service here they are always very nice and helpful. They answer all my questions and are always friendly and take the time for me, ev Every time I get service here they are always very nice and helpful. They answer all my questions and are always friendly and take the time for me, even if they are busy, which makes me feel that my time matters to them. More

Better experience My service experience at Planet Honda service department was probably one of the best I have had there. I have been servicing my Pilot there for twelv My service experience at Planet Honda service department was probably one of the best I have had there. I have been servicing my Pilot there for twelve years. Very happy. More

Ethical, professional Planet Honda Service We are a family of five on a tight budget, with two in college! Although some of my friends suggest I should go to an independent mechanic, I know fro We are a family of five on a tight budget, with two in college! Although some of my friends suggest I should go to an independent mechanic, I know from experience that they do not assess my Honda Pilot holistically. They address only the items that I mention need fixed. They are not trained to address underlying and/or connecting issues. I have repeatedly been delighted with the honesty and quality of work at Planet Honda for my Pilot. I was a little behind in major service and we came up with a mission critical plan. I highly recommend these mechanics! More

Maintenance Had several things fixed and an oil change. It was more than I expected and when I got my car back the floor mats were stacked on the backseat and a p Had several things fixed and an oil change. It was more than I expected and when I got my car back the floor mats were stacked on the backseat and a panel had not been put back together More

Great service Brian has helped me one my last two service visits he is extremely efficient very knowledgeable and shows he really cares about the service we receive Brian has helped me one my last two service visits he is extremely efficient very knowledgeable and shows he really cares about the service we receive. It is truly the best service I have ever had at your dealership. I will continue to have my car serviced and I daily recommend not only your service department but also your dealership More