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Planet Honda
Golden, CO
783 Reviews
Denver's Fair, Fast, and Negotiation-Free Honda dealership. Offering hassle-free car buying
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 783 reviews
September 30, 2021
Very impressed with Jeff Puffett & all the attentive care he provided, before leaving I was showed how to operate everything on my vehicle & given a tour of the service department. They literally put you 1st he provided, before leaving I was showed how to operate everything on my vehicle & given a tour of the service department. They literally put you 1st and the little things (snacks, water, purifier to refill your own water bottle & the glass coffee cups for coffee or tea) are such a nice touch that make you feel right at home! Superior salesman, amazing experience & Impecable dealership. I bought my last Honda from Honda 104 & unfortunately I cannot say the same, after the sale was final I was handed the keys & went on my way. More
by paulabrown775
Employees Worked With
Jeff Puffett
September 22, 2021
Pricing for oil change was high-69 bucks. New to dealer and was not offered lower cost option. Was not offered a car wash either. Asked about it, but the person who normally completes the wash was not ava and was not offered lower cost option. Was not offered a car wash either. Asked about it, but the person who normally completes the wash was not available. Was told i could come back another time for the wash. Pros Clean waiting area and bathroom. Free Drinks while waiting. Service seemed quick for as busy as they were. Waited about an hour and 30 mintues. More
by tylercoxbw
Employees Worked With
Chris D
August 26, 2021
I took my truck in for oil change and to fill fluids in my truck it was perfectly fine it was just maintance The next day my radiator cracked and my truck was smoking took it in again it cost $1,200. Now my truck it was perfectly fine it was just maintance The next day my radiator cracked and my truck was smoking took it in again it cost $1,200. Now the starter is making clicking noise it was perfectly fine when I took it in now I have another problem. More
by Daisy
Employees Worked With
Chris Padilla
August 22, 2021
Bought a new car and Doris was great. She knew I had a bad experience with another dealer and she moved everything along in a very efficient manner. Love my new CR-V and will be back bad experience with another dealer and she moved everything along in a very efficient manner. Love my new CR-V and will be back More
by Marybetz
Employees Worked With
Makenzie, Doris
August 18, 2021
My experience at Planet Honda was the best!! My last car purchase was at Subaru and the experience was not good at all. I called Josh as our business sometimes works with Honda and Hyundai. He recommended N purchase was at Subaru and the experience was not good at all. I called Josh as our business sometimes works with Honda and Hyundai. He recommended Neil. Neil spent a lot of time assisting me to find the right car. He was very patient and always answered my questions. I was buying a used car due to mine being totaled. They were waiting for a part and it took about 4 weeks. Neil called me at least twice a week to keep me updated and was always there when I came by to "look at it again". Everyone I came in contact with was always instantly asking if I needed help, checking on me while I waited and was always pleasant. I would recommend anyone looking for a car to Planet Honda or Hyundai. I ran into Josh at my place of business and he asked me all about my experience with genuine interest. You deserve 10 stars, but they weren't available. More
by namanole
Employees Worked With
Josh, Neil and many others I don't know their names. They were all pleasant and attentive. Neil is AWESOME!!
August 13, 2021
Brad Nudell assisted me with my purchase. Kind. Knowledgeable, and patient would describe Brad. He has excellent listening skills which led me to achieve my goal. Brad also provided me with a loane Knowledgeable, and patient would describe Brad. He has excellent listening skills which led me to achieve my goal. Brad also provided me with a loaner vehicle while my new CRV Touring edition completed delivery. I can’t thank Brad enough for his professionalism. I would recommend Brad Nudell for anyone seeking this type of experience. Thank you to Planet Honda for employees like Brad and for promoting a relaxed environment for people to shop for their needs. A cut above excellence... Thank you Donna R. More
by Donna
Employees Worked With
Brad Nudell, John ?
August 08, 2021
Planet Honda’s Derek Coleman greeted me at the door very friendly and respectful. He showed me the car I was interested in and answered all my questions. friendly and respectful. He showed me the car I was interested in and answered all my questions. More
by Clbrown33
Employees Worked With
Derek Coleman
August 03, 2021
Had a scheduled 8am oil change. Was told that car would be done by 9am. Service wasn't done until after 9:30 and I couldn't get service department to check me out for another 20 min. Nobody seemed concerne be done by 9am. Service wasn't done until after 9:30 and I couldn't get service department to check me out for another 20 min. Nobody seemed concerned that I was having to wait an extra hour for my car. This was real disappointing after a real pleasurable sales experience. More
by Disappointed
Employees Worked With
Sam
July 31, 2021
There is not enough room available in this comment area to describe how flabbergasted, irrate, and bewildered I am at Planet Honda. Zero customer service! Constant runaround after spending close to $40k o to describe how flabbergasted, irrate, and bewildered I am at Planet Honda. Zero customer service! Constant runaround after spending close to $40k on a new vehicle purchase. I would never recommend this location. The GM manager, John Osbourne is rude and condenscending and lacks sincere compassion for his customers. I have owned nothing but Hondas for 30 years and I have never been treated with disrespect like this dealership has portrayed. Two months ago I escalated this to Honda Corporate and I have still not heard from anyone at this location to assist me with a solution. Planet Honda is holding a refund check for an used service agreement which I was only given a 84% refund on. This is the shadiest Honda Dealership in the Denver Metro area. I'd suggest that NO ONE use this dealership when making a purchase. The GM John Osbourne and the Finance Director Dess Dobrosi should be directed back to Customer Relations 101. If I treated or spoke to my customers the way I have been, I would not have a job! UNNACCEPTABLE!! More
by Grateful1
Employees Worked With
Sales, Dess Dubrosi, John Osbourne
