Planet Honda

Friendly, low pressure sales staff make purchasing a car a pleasure instead of a dreaded experience. That combined with an excellent variety of used cars that have been beautifully reconditioned, keeps me a pleasure instead of a dreaded experience. That combined with an excellent variety of used cars that have been beautifully reconditioned, keeps me returning with friends and family to spend a few hours test driving vehicles. More

2003 accord headlight out, I checked and replaced the bulb. Still no light, with a volt meter no power at the fuse block or the light plug. Had my wife take the car in, she said they had the car less tha bulb. Still no light, with a volt meter no power at the fuse block or the light plug. Had my wife take the car in, she said they had the car less than 6 minutes. Light was working. She asked for the bulb back so she could return it. This accord uses 9005 series, the unnamed serviceman brought her a 9006 burned out bulb. When she gave me the bulb it did NOT match the bulb I had installed from a two pack. They did charge her. THEFT. I will return in the am and request the serviceman responsible be held accountable. I will also have the local police there as I intend to have theft charges filed against this person. Do these people think we are that stupid ? Joe Reynolds More

We went there for a new Civic. After choosing the car, Pat F. from finance made us going back and forth on the numbers for a long time. What a hassle. Then we called Kuni what options they have and at wha Pat F. from finance made us going back and forth on the numbers for a long time. What a hassle. Then we called Kuni what options they have and at what price. When we are on the phone with Kuni, Pat F. from Finance asked us to leave the Planet Honda!!!! !@#$%^&** And on Planet Honda website, it says "Lee and Olga Payne - Co-owners: ................. His goal was to own a dealership where everyone would be treated with respect: from the customers to the detailers......." WHAT A JOKE!!! I hope the owners see this review and fire Pat the Finance guy. The salesman that we dealt with is Jim. We ended up buying the new Civic from Kuni Honda. We also traded in our 2007 Pilot with a new CR-V from Kuni Honda. More

It was a very frustrating experience. We agreed on a price for the car but then there were additional charges of $1,000! $399 for a "clear mask", $99 for the security system, and then $500 for a "handli price for the car but then there were additional charges of $1,000! $399 for a "clear mask", $99 for the security system, and then $500 for a "handling charge". I was also told there would be 0% apr financing, but then when it came to financing the car, they said that 0% was not available because they would have to buy down the interest rate. So, before you buy a new car, ask to see the break down of the price and make sure you include these additional charges as part of the negotiated price. I now have a new car and I should be happy. Instead I am considering bringing the car back and how I am going to handle that fun process. More

Beware...bait and switch. My husband looked at a car at Planet Honda. Weeks later Dave calls to tell him the price has dropped. They agree on a price, with the managers approval. But when we go the next da Planet Honda. Weeks later Dave calls to tell him the price has dropped. They agree on a price, with the managers approval. But when we go the next day (a 60 mile drive for us) Dave tells us "That Was Yesterdays Price". Planet Honda was not a friendly or trustworthy place to do business. We bought a car from Ralph Schomp two days later (same model,year and miles) for $1,000 less' and everyone was much more pleasant and professional. More

I wrote a negative review after my first visit to this dealership. To be fair, I'm posting a follow-up. After a week of negotiating, I got a fair price on the vehicle we bought, but still would have liked dealership. To be fair, I'm posting a follow-up. After a week of negotiating, I got a fair price on the vehicle we bought, but still would have liked to get more for my trade-in. I know it is not fun, but here is my car buying advice: Do some research. Kelly's Blue Book and NADA give fair trade-in and purchase price information. Stick to your guns! Don't talk payments; talk Price, Trade-in, and interest rate! Don't buy on first visit. Always walk out and wait a few days. Every time I've done this, I've been contacted and offered a better deal. I ended up paying $2K less than I would have had I signed on day one! Get dealerships to compete. One thing I did was to get two dealerships to compete against each other. When one dealership tells you they will not beat the deal, you're probably doing okay! Original Review Follows: They waited until I was onsite to tell me they wouldn't honor Costco pricing. They offered far less than fair value on my trade-in. They put a clear mask on every car they sell so they can ream the customer for an extra $400. The vehicle I looked at didn't have it on yet, so I told them I didn't want it and they said that wasn't an option. Apparently, they know what is good for the customer whether you want it or not. Just another dealership scheme to get more money out of consumers. Sickening! More

Planet Honda sold my daughter a used 2007 Honda Accord with 33k miles. It has had 3 major issues and engine blew at 66k. First issue was damaged wheel rims discovered when she bought new tires. Also rear with 33k miles. It has had 3 major issues and engine blew at 66k. First issue was damaged wheel rims discovered when she bought new tires. Also rear end was out of alignment. Second was a documented quality issue which Honda has repaired free of charge where spark plug comes loose, stripping threads and damaging coil pack. Local Honda Dealer dropped spark plug tip in upper cylinder, damaging engine, which threw a connecting rod bearing at 66k. Car now needs new engine. Planet Honda and local dealer have been unwilling to help. My daughter still owes $8000 on this car, a lemon. More

I purchased 2007 Honda Odyssey touring 4 years ago. I I purchased 2007 Honda Odyssey touring 4 years ago. I had all of maintenance service in Honda Planet for 4 years. Odyssey will notice me "Car Need I purchased 2007 Honda Odyssey touring 4 years ago. I had all of maintenance service in Honda Planet for 4 years. Odyssey will notice me "Car Need Maintenance" each 3000 or 5000 mile on Car Display. So I bring my car and tell service people what mile I have and they check and maintenance and they reset sign.I don't know what specific service they provide, but I believe it is for safe and avoid future major accident or broken of my car. I took my car on May 2nd(monday) for 30000 mile maintenance. and Tail Gate was fallen to my head on May 6th. (Friday). this was second time for 4 years. Tail Gate of Odyssey was so heavy, I was scared if my kids were there. I called Tom Pacheco, Service Manager on May 9th Monday morning. He said, "I'm not mind reader, you have to tell me where is broken and where is almost broken." "If you open once a day for tailgate, you open too much. open 365 times a year." "if you want to have such a service, go to BMW, or Rolls-Royce” (it means checking support bar of tail gate has oil leaking and almost fallen down condition? just open and see for 30 second?). I asked other service people how to find out tail gate is almost fallen down, he show me oil leaking mark from support bar of tail gate.It is super easy to find out, maybe 30 second for just opening tail gate. I thought they checked my car for maintenance service period to avoid future deficit or accident. what they do is same maintenance service with civic. or just oil change or airfilter same as everywhere. not maintenance service by specialist for honda car. maintenance notice is not for help us to keep safety driving. just they want to us to come there to paid more money. (keep showing maintenance notice if we did not bring to honda dealer. that is nice strategy we cannot choose other service.) People who own Honda Odyssey and open tailgate at least once a day, Check the support bar yourself even you bring maintenance service every time to honda planet, they does not check anything for future deficit. you have to find out yourself. Honda Planet does not care dropping tail gate to your head or your kids. maybe any other place too, Break, engine, anyother place we have to find out where is almost broken. according to Tom Pacheco. They are not mind reader. More

There was a MAJOR bait and switch going on here. You advertise a price, get the buyer excited only to find out all the hidden costs of things that THEY added to the vehicle without you ever wanting. No advertise a price, get the buyer excited only to find out all the hidden costs of things that THEY added to the vehicle without you ever wanting. No negotiation involved and ED was defensive, condescending and rude. We were multi time repeat customers who will NEVER set foot in those doors again. We took all of our future business to ZUNI HONDA at ARAPAHOE. See Rick Christenson. He will treat you correctly because they WANT your business!!!!!!!!!!!!! More

I had a great experience with Chuck. I liked the low pressure. I told Chuck what I needed, and what payment options I was willing to consider. He obliged. The treatment was extremely professional and co pressure. I told Chuck what I needed, and what payment options I was willing to consider. He obliged. The treatment was extremely professional and courteous. I have no complains and no reservations recommending these guys. More