
Planet Honda
Golden, CO
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Michael Strassburger was friendly, well informed, professional and most helpful. The beauty of this dealership is their no nonsense, no haggle policy. Used cars are priced at the NADA book price professional and most helpful. The beauty of this dealership is their no nonsense, no haggle policy. Used cars are priced at the NADA book price and there was no need for unpleasant negotiation. We love the gently used car we purchased and the dealership's additional 2 yr warranty. They even added new front tires to the process. Would enthusiastically recommend this dealership, its staff and especially Michael! More
Martin was extremely knowledgeable about every car that was in my price range. He was professional and handled my needs in a very efficient manner. He was friendly and we were able to connect on a person was in my price range. He was professional and handled my needs in a very efficient manner. He was friendly and we were able to connect on a personal level while waiting for the financial paperwork to be completed for the sale. I really enjoyed working with him and would highly recommend his services to anyone! More
Great, no pressure sale experience. Made the process easy and enjoyable, worked to find a vehicle that worked for me at a price I was ver happy with. I always recommend them to others who are consideri easy and enjoyable, worked to find a vehicle that worked for me at a price I was ver happy with. I always recommend them to others who are considering a new car purchase. More
Everyone we dealt with was incredibly friendly, helpful, knowledgeable and not pushy. We love the no negotiating and absolutely love the car. Mary could not have been more knowledgeable or wonderful to work knowledgeable and not pushy. We love the no negotiating and absolutely love the car. Mary could not have been more knowledgeable or wonderful to work with. it was a complete pleasure and we will definitely be back! More
Martin was very knowledgable about the car I was interested in and did a search to find the exact features that I wanted that they didn't have in stock at that particular time. He then started the interested in and did a search to find the exact features that I wanted that they didn't have in stock at that particular time. He then started the process to have installed other items (block heater and remote control starter) that didn't happen to be on the car they had gotten from another dealer. He was very patient about explaining how to operate all the features that the vehicle contains. (Heated mirrors and seats, adjustable steering wheel, navigation system, audio system including connecting an iPod, setting xm stations, blue tooth, moon roof operation) He answered every question with a clear explanation. He was very clear about the cost of vehicle, including different packages, figuring options for trade-in, down payment, monthly payment, and time of contract. I've purchased several cars in my lifetime and this was the most pleasant experience that I've had. More
We went looking for a car, used or new, and ended up having Martin Ryan as our sales person. He was very helpful in comparing the pro's and con's between a new or used car. He was very professional an having Martin Ryan as our sales person. He was very helpful in comparing the pro's and con's between a new or used car. He was very professional and helped us work thru this whole process with very little stress or confusion. I was unexpectedly pleased with everyone at Honda Planet. More
I had stopped in just to look at cars and never expected to find what I wanted to meet Charlie Snodgrass and to find a car I really like helped as well. The process went so smoth and fast. I had my son and to find what I wanted to meet Charlie Snodgrass and to find a car I really like helped as well. The process went so smoth and fast. I had my son and granddaughter with me so he knew sitting there for to long would not work out very well with a 3 year old. I really appreciate the professionalism along with the friendly customer service all in one. I would highly recommend Planet Honda and more importantly Charlie. Thank you again and I love my 2013 Honda Civic :) More
The whole buying experience was a pleasure from my first meeting with John through the closing and delivery. Everybody I came in contact with was courteous (Can I get you something to drink - coffee or wate meeting with John through the closing and delivery. Everybody I came in contact with was courteous (Can I get you something to drink - coffee or water?) and professional and I never doubted that Planet Honda and their employees valued me as their customer. Great job, everybody! More
Upon arriving at the dealership, Martin came out and introduced himself right away. He asked what I was interested in, and quickly explained that this dealership uses a no hassle approach. Every car h introduced himself right away. He asked what I was interested in, and quickly explained that this dealership uses a no hassle approach. Every car has a price posted, so you know exactly what you are looking at cost wise. He also explained that the sales people do not work on commission. He immediately asked if I would like to take a test drive which I did, and after explaining some things about the vehicle we went on a nice drive through some mountain area that gave me a chance to feel the reaction of the gears and engine while climbing and not just driving around the block. Then, we went inside and he explained the buy or trade in value of my current vehicle, If I was interested in knowing that. I agreed. In a matter of only maybe 30 minutes he had all the information for me and actually ran me off a copy of options with the car I was interested in and what the payments would be with the current per cent, with the trade in amount. I left that day with all the information I needed to consider buying this vehicle. Now thats the way I like to do business, and it was not the case at some of the other dealerships I had visited before as well as after that. While waiting, he also offered some refreshment. Water, coffee, etc. I said yes to coffee and he got me a cup of wonderful coffee, then upon leaving said the cup was mine to keep. It was a nice gesture and I like that. I felt I needed time to think and sort out my thoughts. Buying a car is a major decision and I wanted it to be the correct one. There were others in the running, but eventually, after about a week of pondering, what made my choice was the straight-forward approach. I liked that and the way I was treated. It felt fair and honest. More
everone was very helpful and no pressure, went quickly and no stress, would recommend the dealer ship to others. The car drives very well and is great for gas useage. and no stress, would recommend the dealer ship to others. The car drives very well and is great for gas useage. More