Planet Honda

Pleasant Surprize I have been surprised with dealerships in the past.... but never in such a positive way as Planet Honda surprised me this week. I was coming to the e I have been surprised with dealerships in the past.... but never in such a positive way as Planet Honda surprised me this week. I was coming to the end of a lease on a vehicle that was leased from Planet Honda, I took the vehicle in to be evaluated for surrender. To my surprise, Crystina Baum called me and offered me an early exit to my lease. Ms.Baum is a joy to work with, knows the product line and is customer driven. Lastly, the new facility is very impressive! Sincerely, Ken Gubanich More

Honda civic I visited planet honda to look for a new car and what I found was two things of course a new car but I also found a great sales staff. They were all v I visited planet honda to look for a new car and what I found was two things of course a new car but I also found a great sales staff. They were all very profesional but also made me feel at home and didn't push me into a car like most dealers. My sales person Chad Hicken was great to work with he knolagable about the product profesional and fun to work with. I would recomend to ask for him if you want a great experiance buying a new car!! More

Avoid this place One of my worst experience visiting a dealership! Stopped by to check on a car to upgrade to a newer model, and had the pleasure to meet the General One of my worst experience visiting a dealership! Stopped by to check on a car to upgrade to a newer model, and had the pleasure to meet the General Sales Manager-rude/ill-mannered fellow! I have seen and deal with a lot of bad and wicked people in car sales, but this one is on the top of my list. Just stay away from him and that place! More

Great experience with new car purchase - Anthony McDaniel I went to Planet Honda to look at a used Honda Accord. My salesman was Anthony McDaniel. He was very friendly and very knowledgeable about the car I c I went to Planet Honda to look at a used Honda Accord. My salesman was Anthony McDaniel. He was very friendly and very knowledgeable about the car I came to look at. I was not 100% thrilled about the used car so he showed me a new one and I really liked it and ended up purchasing it. Anthony did not pressure me in any way and was very easy to work with as were the other Planet Honda employees I met. I was completely satisfied with the deal, the dealership, and the overall experience. I would recommend Planet Honda and Anthony McDaniel to anyone in the market for a Honda. More

My first new car! Nice people, a solid selection and while I was talked into a new car as opposed to the used car I was seeking, it was exactly what I told Anthony I wa Nice people, a solid selection and while I was talked into a new car as opposed to the used car I was seeking, it was exactly what I told Anthony I was looking for. Thank you, Anthony! More

I had a terrible experience here. I went in to get a recall repair on power steering in my honda accord, and had them replace an additional P/S tube, as well as flush the P/S fluid. I was initially im recall repair on power steering in my honda accord, and had them replace an additional P/S tube, as well as flush the P/S fluid. I was initially impressed because everyone I encountered was friendly, and I took advantage of the shuttle service that they offer. However, 4 hours later when I returned to pick up my car the Brake light was on. I was told this was completely coincidental and that it needed to be fixed in the first place, it wasn't something that they had done. I was told that they needed to replace the brake fluid-chamber part, and with $230 parts + $230 labor, they could finish it for me today. I opted out, and while driving off of the lot the traction, and the TCS lights came on! I quickly called Planet Honda and was told that my sales associate had gone to lunch- wait, the woman told me, "he's walking by me now" she asked for his extension number, I heard him reply and my call was quickly transferred. NO ANSWER. I left a message, and turned around to return. When I got back I had to explain that I don't expect to take my car in for repairs, and leave with 3 dash lights on that weren't on when I arrived. If the lights weren't on when I got there, why are they on now? Planet Honda stuck to their guns, denying that it was anything that they had done, and that it was purely coincidental that these lights just so happened to turn on while my car was in their possession. I expressed my frustrations to the manager, who decided that he could offer to fix the problem for $229. I stepped away and called two mechanics that I trust, and explained the situation to them, asking if this is something that can actually "just happen" and I should get it fixed, or if there is another explanation. Both mechanics agreed that it seemed a bit fishy, (one is located across the country, they weren't rallying for my business) one even suggested that i check my brake lines to make sure they didn't accidentally cut a hole in one causing it to leak. I even checked a few things under the hood per one mechanics request. I was told by both mechanics that with the model of my car, there is an easy solution that literally requires knocking the side of my brake fluid chamber with a screwdriver to unstick a stuck floating sensor. Sounds silly right? $229 silly to Planet Honda. I promptly left Planet Honda, and plan on never going back. I'm annoyed that I even dropped $280 to get the additional hose, and P/S flush. For my personal experience here, Planet Honda seems like they are out to screw people, I don't believe that 3 dash lights magically come on when your car has been sitting in a garage for a few hours, and if I get opinions from 2 other mechanics telling me to get out of there, i'm going to listen. More

Michael Strassburger was friendly, well informed, professional and most helpful. The beauty of this dealership is their no nonsense, no haggle policy. Used cars are priced at the NADA book price professional and most helpful. The beauty of this dealership is their no nonsense, no haggle policy. Used cars are priced at the NADA book price and there was no need for unpleasant negotiation. We love the gently used car we purchased and the dealership's additional 2 yr warranty. They even added new front tires to the process. Would enthusiastically recommend this dealership, its staff and especially Michael! More

Martin was extremely knowledgeable about every car that was in my price range. He was professional and handled my needs in a very efficient manner. He was friendly and we were able to connect on a person was in my price range. He was professional and handled my needs in a very efficient manner. He was friendly and we were able to connect on a personal level while waiting for the financial paperwork to be completed for the sale. I really enjoyed working with him and would highly recommend his services to anyone! More

Great, no pressure sale experience. Made the process easy and enjoyable, worked to find a vehicle that worked for me at a price I was ver happy with. I always recommend them to others who are consideri easy and enjoyable, worked to find a vehicle that worked for me at a price I was ver happy with. I always recommend them to others who are considering a new car purchase. More

Everyone we dealt with was incredibly friendly, helpful, knowledgeable and not pushy. We love the no negotiating and absolutely love the car. Mary could not have been more knowledgeable or wonderful to work knowledgeable and not pushy. We love the no negotiating and absolutely love the car. Mary could not have been more knowledgeable or wonderful to work with. it was a complete pleasure and we will definitely be back! More