Planet Honda

Great salesperson makes for a fabulous car buying experience I've been on the search for a brand new car for over three years. Typically, I leave the car lot very frustrated when the salespeople direct their co I've been on the search for a brand new car for over three years. Typically, I leave the car lot very frustrated when the salespeople direct their conversation to my husband or don't seem to address my questions or concerns. So, I was delightfully surprised when I arrived at Planet Honda in Golden and was approached by salesperson, Gladis Castillo. She proved to not only be a great listener, but also a creative problem solver. When I was concerned about how much larger the 2015 Honda CRVs were than my old 2003 Subaru Forester, she offered to line the two cars up next to each other. And, since Planet Honda has cleverly purchased a 2014 Subaru Forester for comparison, she lined it up as well. Then came my next problem. I have long legs and the Honda CRV does not have as much leg room on the passenger side as does my old or the new Subaru, so when I go on road trips and am not driving, my legs are cramped. Gladis checked with her team leader and gave me the name of a company that makes seat extenders. Voila...the 2nd problem was solved. Before I took delivery of the car, I wanted to have a nearby detailing/graphics shop add some fun decals to the car. Gladis offered to drive the car back and forth to make this all easier. AMAZING service! Planet Honda has gone to a negotiation-free/haggle-free approach, so if you don't like the typical back and forth fight and wasted time, you won't have to deal with that stress either. Bottom line, I ended up with a great car, a pleasant buying experience, and a smile on my face. More

Profiled by Christian Having purchased my used Honda here two years ago my wife and I decided to search for a replacement car for her recently. Our sales person was helpfu Having purchased my used Honda here two years ago my wife and I decided to search for a replacement car for her recently. Our sales person was helpful (no problem with him) but after informing him we wanted to consider other vehicles he brought Christian (Sales Manager?) into our discussion. He proceeded to inform me that since I was a "non-buyer" it would be difficult to complete the transaction, partly because my wife was the "buyer." Talk about a put down by him. I told him he profiled me. I have no idea what he hoped to accomplish by insulting me but if that was his strategy to "close the deal" it failed miserably. We left Planet Honda and I have no intention of returning thanks to our less-than-professional treatment by Christian. We went directly to Ralph Schomp where we were treated with the respect everyone deserves. plus we found an equivalent vehicle for $200 less. More

Dave Molyneux I came in with a car that needed a brand new engine and I knew I didn't have the money to pay for that. Instead, Mr. Molyneux offered a trade in and t I came in with a car that needed a brand new engine and I knew I didn't have the money to pay for that. Instead, Mr. Molyneux offered a trade in and took me around and showed me so many options. With my luck, the car I fell in love with & that was in my price range was 5 days out from even being serviced. Dave and his manager pushed it through and got it done that night! I've never been so impressed with a dealership and I am a customer for life! More

1 Star is Generous I can't remember at time I felt so strongly about a bad experience I felt compelled to write a negative review. Rather than giving you the play-by-pla I can't remember at time I felt so strongly about a bad experience I felt compelled to write a negative review. Rather than giving you the play-by-play version of the story, I'll simply say this.....there are plenty of Honda dealerships around, so do yourself a favor and choose any other dealership to give your hard-earned money to. I've never been so disrespected, out-right lied to (by multiple layers of folks here), and disgusted in all my years of purchasing cars. Never. Not even close. I live 2 miles from this dealership...the next closest dealership is almost 15 miles away and I will now drive to another dealership even for an oil change because I refuse to give a dime of my money to these schysters. Interestingly, I just looked up the actual definition of "shyster"....... "a slang word for someone who acts in a disreputable, unethical, or unscrupulous way." Yup...that's the perfect word. If you choose to set foot into this dealership, don't say I didn't warn you.... More

Best car buying experience ever!!! I've been coming to Planet Honda since 1995. I've purchased and serviced many vehicles here. When I first looked at buying a new Accord 19 years ago-I I've been coming to Planet Honda since 1995. I've purchased and serviced many vehicles here. When I first looked at buying a new Accord 19 years ago-I visited many dealerships looking only for a sincere and honest customer experience. When I first met Ed Mueller at Planet Honda in 1995 -my searching was over. My new 2014 Accord purchase was the simplest and fairest car buying experience ever!! Every aspect was handled with care and professionalism!!!Thank you again Ed, Joe and the entire Planet Honda team for making me feel so good about my car buying experience!!!! More

I like their process I just bought a Honda Pilot 2014 Touring from Planet Honda. Dori Smith and Ed Mueller helped. Before I went there I exchange the emails a lost with Do I just bought a Honda Pilot 2014 Touring from Planet Honda. Dori Smith and Ed Mueller helped. Before I went there I exchange the emails a lost with Dori to get a clear understanding for the price. After I get there Ed helped went though the paper work quickly. I also traded in my old car. They use autotrader.com price for the trade in. It makes the trade in price more transparent. I like their process. Gary Dong More

This is how Car Buying ""Should"" be !!!!!!!! Absolutely the best experience of any dealership in Colorado. It was so professional we bought 2 new cars. Upfront pricing, with no games, and a fair Absolutely the best experience of any dealership in Colorado. It was so professional we bought 2 new cars. Upfront pricing, with no games, and a fair price paid on trade in's. I would recommend Planet Honda - Adam Beckmann and Nick Rasmussen to everyone. Thanks for being the most efficient, professional dealer, and also thanks for GREAT pricing. John & Susan More

Great Associate Awesome Car The associate who helped me through the process, Adam Beckmann, was fantastic! He was efficient, polite, and knowledgeable and most importantly he was The associate who helped me through the process, Adam Beckmann, was fantastic! He was efficient, polite, and knowledgeable and most importantly he was very eager to help! I would recommend Adam to anyone looking to buy or lease a Honda. Other than Adam's amazing help, the process (as it is with all dealers) was very slow and could definitely be sped up... I'm not sure why dealers feel the need to keep you there so long. Finally, my Honda Civic is amazing and I am thrilled with my experience! More

Great car - great lease! We had been shopping several brands for three days and Ella was a great representative. She found out what we wanted, what we didn't want and the type We had been shopping several brands for three days and Ella was a great representative. She found out what we wanted, what we didn't want and the type of financing we were interested in. She made it work for us and she and Christian were forthright on our trade in as well. The paperwork was painless and we will be repeat Planet Honda customers! More

Successful Vehicle Purchase I worked with Michael Strasburger to trade in my old Civic for a 2014CRV. It was a positive experience. He even got me all of the paperwork in advan I worked with Michael Strasburger to trade in my old Civic for a 2014CRV. It was a positive experience. He even got me all of the paperwork in advance to speed up the process of the actual purchase. He was very informed about the vehicle and answered all of my questions. More