Planet Honda

Vacation Emergency While our family was on spring break in Colorado, our Honda Odyssey blew a spark plug and as a result we were 1200 miles from home and without a car. While our family was on spring break in Colorado, our Honda Odyssey blew a spark plug and as a result we were 1200 miles from home and without a car. Mark Rainey and Pat Fogarty were there to make this overwhelming situation as easy as possible. Mark identified the problem with our Odyssey quickly and gave us as many possible solutions to the situation as he could quickly and accurately. Once we decided that a new car was the only course of action Pat Fogarty immediately stepped in to get us in the right car at the right price. Although this spring break didn't go exactly as planned we have great memories of the Plant Honda in Golden. Their professionalism and genuine concern for our family and situation made a stressful situation bearable. Thank you Mark and Pat from the Garrison family in Michigan! More

A surprisingly good experience We first enjoyed being able to look at cars on the lot without being swarmed by vultures posing as salesmen. Then, when we went inside to ask questio We first enjoyed being able to look at cars on the lot without being swarmed by vultures posing as salesmen. Then, when we went inside to ask questions, one person greeted us at the door, answered our questions, researched and found the model and color we wanted, took us for a test drive, and continued to help us through the process. She was well informed, but when we asked something she was not sure of, she went and asked someone else or researched the answer. She just didn't tell us she didn't know. She was friend, helpful, knowledgeable, but not pushy at all. When we decided to purchase the car, she continued to be helpful and even offered to deliver it to us (we lived out of state) when the features we decided to add on were completed. The person who did the paperwork was equally as knowledgeable, friendly, and, again, not pushy. The manager called us the next busy day and apologized for not being able to meet us and asked if we received good service, and if he could do anything else for us. He made us feel like he really cared that we purchased a car from his dealership. There was no haggling over the price and we felt we got a fair deal. More

Value added service I came to Planet Honda due to mechanical trouble with my car during a trip. I was not a previous customer and live 250 miles away. Both the service I came to Planet Honda due to mechanical trouble with my car during a trip. I was not a previous customer and live 250 miles away. Both the service department and sales and finance representatives were very helpful, and allowed me to turn a difficult circumstance into a positive experience. I felt the people at the dealership went out of their way to be provide the assistance I needed. Happy to recommend them. More

J is the alltime best. The whole team is stellar. I was kind of apprehensive entering a dealership both being young and having little experience with purchasing vehicles. I was matched with J Johnson I was kind of apprehensive entering a dealership both being young and having little experience with purchasing vehicles. I was matched with J Johnson who shared my appriciation and enthusiasm for the model, and didn't pressure me into any decisions. I really liked the ease of the transaction and how relatively quick it was. Again, shout out to J for making the transaction run super smooth, and for being deligent with getting us the right answers to all the questions we had. Thanks! More

Good job Listen to the customer wants and needs. He was able to resolve any issues. He provided consistent answers and alway was there. Good job and see you on Listen to the customer wants and needs. He was able to resolve any issues. He provided consistent answers and alway was there. Good job and see you on the next purchase More

Rob Butler - excellent Exchanged a late model pickup truck for an older used car plus cash. Robert Butler was excellent. He listened to my requirements and offered suitable Exchanged a late model pickup truck for an older used car plus cash. Robert Butler was excellent. He listened to my requirements and offered suitable trades. Ultimately we agreed in values and consummated a deal. He was helpful abs persevant. A credit to your dealership. More

Best Buying Experience I've Ever Had! I have purchased vehicles in many dealerships in various states and have never dealt with a more professional and friendly group. From the online sear I have purchased vehicles in many dealerships in various states and have never dealt with a more professional and friendly group. From the online search and phone calls, to the actual test drive and purchase was smooth and friendly. I would recommend this dealership to anyone looking for a great buying experience. More

Fabulous service I was extremely satisfied with the quality of service and the way that, Gladys my wonderful sales associate, tried to work with me to help me find the I was extremely satisfied with the quality of service and the way that, Gladys my wonderful sales associate, tried to work with me to help me find the best deal. I never felt pushed which is something I really dislike in a sales person, she allowed me to ponder on the various deals she could get me into without leading me. Over all I was super happy and excited to have leased my car at the price I could afford. Thank you! More

Honda Pilot I have taken my Honda CRV that was bought out of state, here for service so when I needed a new car I began my search here. All the sales people are v I have taken my Honda CRV that was bought out of state, here for service so when I needed a new car I began my search here. All the sales people are very helpful and I've never had a bad experience. Today I upgraded to a Honda Pilot & I could not be happier. More

Fantastic people and service - Leasing and Service In Dec 2015, we decided to lease a Honda Civic for our daughters to use for school and work. By Dec 31, we were ready to do the deal, but were waitin In Dec 2015, we decided to lease a Honda Civic for our daughters to use for school and work. By Dec 31, we were ready to do the deal, but were waiting on two dealerships to get back to us with the answers to our final questions concerning leasing (we had never leased a vehicle before). Nick from Planet Honda, who had worked extensively with me in answering all my questions, was the first to call back on that day. We set up an appointment that afternoon and within a few hours closed the deal. Nick even informed us the lease on the car we chose would be $20 less per month because it had 65 miles on it instead of the 10-15 miles. Tony helped us through the waiting time while the paperwork was being prepared and was another fine example of their staff. We did noticed a few small scratches and a small spot on the upholstery, but Nick had Austin schedule us with a time to have their specialists come out to the shop and fix those issues. They even had a shuttle to take me back home and then pick me up from Arvada so I wouldn't have to make arrangements for another driver. Gary from Arvada More