Planet Honda

I am still waiting for my car to be fixed First of all I question my 2014 CRV, 28,000 mile Honda is not covered under the warranty when a seal broke on my rear differential. Second, we were t First of all I question my 2014 CRV, 28,000 mile Honda is not covered under the warranty when a seal broke on my rear differential. Second, we were told that we would hear back yesterday if the car would not be finished. We brought it in on a Tuesday and this was a Wednesday. Nobody returned our calls. We needed to know because we have a rental car to return. We are now nearing the end of the day on Thursday, we received a call from a young woman saying our parts were in, we didn't order any parts, so obviously that is why they did not get it finished yesterday, but still no call. Where is the customer service folks! More

Friendly & fast I have all of my service done here. I came in for a routine oil change. They checked me in, did the service & even washed my van. I have all of my service done here. I came in for a routine oil change. They checked me in, did the service & even washed my van. More

Great Job Planet Honda Jesse our sales man and Joe our finance guy were both great and very friendly. We changed our mind on the vehicle we were buying at the last minute b Jesse our sales man and Joe our finance guy were both great and very friendly. We changed our mind on the vehicle we were buying at the last minute because we decided we didn't need the extra bells and whistles. They jumped right on it, changes the paper work, and didn't try and talk us out of it. Great job guys. More

Darren was extremely helpful and patient with us. The car ch Darren was extremely patient and explained things thoroughly My wife and I are senior s and much of the new technology is unfamiliar to us. The car ch Darren was extremely patient and explained things thoroughly My wife and I are senior s and much of the new technology is unfamiliar to us. The car checked out with our mechanic. More

Sold my car for a fair price I had a car to sale. I posted an online ad an received a call from planet Honda the next day. We discussed price and condition and came up with a pric I had a car to sale. I posted an online ad an received a call from planet Honda the next day. We discussed price and condition and came up with a price range which was fair. ( I was skeptical since I had been asked to do the same at John Elway Chevrolet earlier that week. Then arrived to be offered $9,,500 less than their online offer ) I arrived at planet Honda. Had my vehicle inspected and we arrived at a price as we discussed on the phone. Within 30 minutes I had completed my sale at a fair price. More

5-Star all the way!!! I stopped into Planet after the original dealer I was going to sold the vehicle I was coming to see. I had a couple "backup" vehicles in mind at Plane I stopped into Planet after the original dealer I was going to sold the vehicle I was coming to see. I had a couple "backup" vehicles in mind at Planet. Let's just say I have no doubt the backup ended up better than the original dealership I was going to! I work with a major credit union, and I work directly with most of the major car dealers in the state. Furthermore, being a "car guy", I have purchased many vehicles from many dealerships. Planet is by far the BEST experience I have EVER HAD. The pricing is straight forward, the trade values are straight forward, and the staff is amazing. I HIGHLY recommend working with Jahneil Johnson. He is personable, knowledgable, and just a pleasure to be around. I also worked with the GM Scott, and the Finance Director Joe. They are all top notch. The sales people here are not paid on commission, so there is no pressure. If you are looking for vehicle, do yourself a favor and visit Planet. You will NOT be disappointed! More

Buying a new CRV Sales Manager(Scott) and salesman (Jahniel) were patient and professional during our decision making on what to buy!! Especially during multiple test Sales Manager(Scott) and salesman (Jahniel) were patient and professional during our decision making on what to buy!! Especially during multiple test drives and cost conversations!! More

Lacey was great. enjoyed the experience. like the vehicle. would use the dealer again and would recommend the sales person Lacey. This was a good experience. enjoyed the experience. like the vehicle. would use the dealer again and would recommend the sales person Lacey. This was a good experience. More

Nice, zero pressure sales We went in to test drive a new Honda Pilot and were met by Monica LeClair, who was very friendly and quick to explain that Planet Honda sales consulta We went in to test drive a new Honda Pilot and were met by Monica LeClair, who was very friendly and quick to explain that Planet Honda sales consultants are non-commissioned and are not trying to push high dollar vehicles. It was very relaxed atmosphere without the traditional slick feel you get from other dealers. She and the team were very flexible in allowing us to try the car, walk through 3rd party comparisons with competitors, and ultimately were very accommodating and made the buying process very easy for us when we purchased a Pilot a few weeks later from Monica. More

Overall very good experience - happy with car. My only complaint was the 2+ hour wait from the time we had agreement on numbers until the time the finance manager was free to meet with us to wrap u My only complaint was the 2+ hour wait from the time we had agreement on numbers until the time the finance manager was free to meet with us to wrap up the deal. And of course be ready for the hard sell about all the extra dealer options and extended warranties that are available. Even though we were clear we didn't want any of that stuff, we still had to suffer through with the lecture about how you should really protect your new investment. Erin at internet sales and Lacey in the showroom were great. More