Planet Honda

Planet Honda, Golden Colorado, 2019 Elijah Hasse, sales, was extremely professional, accommodating, respectful, patient and responsive to our interests and needs. Chad H., Sales Manager, Elijah Hasse, sales, was extremely professional, accommodating, respectful, patient and responsive to our interests and needs. Chad H., Sales Manager, good guy and a pro. John, Finance, explained everything, answered every question, was patient and extremely professional. Best new-used dealership experience I've ever had! I'm 61 and have bought several new and used cars and trucks. If a person is looking for zero-pressure, professionalism, respect, and knowledgeability this is the place. Thanks again Elijah! Frank C. Golden, Colorado, 2019. More

Selling personal vehicle Planet Honda and Buzz Selle treated me in a very professional manner. Working with them was easy and enjoyable. Buzz kept me informed throughout the e Planet Honda and Buzz Selle treated me in a very professional manner. Working with them was easy and enjoyable. Buzz kept me informed throughout the entire process. More

Friendly and quick Our experience leasing from Planet Honda was excellent! Sarah T was very helpful and friendly! She was able to answer all our question and give us our Our experience leasing from Planet Honda was excellent! Sarah T was very helpful and friendly! She was able to answer all our question and give us our best options. She made the process quick and easy. We would lease from her and Planet Honda again. More

Frustrating Experience Unfortunately, I have to disagree with the reviews of Planet Honda's excellent service. I purchased my CR-V from Planet Honda and had a nice experienc Unfortunately, I have to disagree with the reviews of Planet Honda's excellent service. I purchased my CR-V from Planet Honda and had a nice experience working with Ed. I took my car there exclusively for service after purchasing it, but I stopped because of the way the service center representatives treated me. The last one was so condescending that I stopped going there. This week I decided to try them again and had an even worse experience. When I made the appointment, I was told to count on 3-4 hours for the work. I arrived on time and was told to expect a call between 2:20 and 4:20 because they were so busy. I got no call, so I called to determine the status and was told they couldn't find out the status. I went to the service center to find that nothing had been done on my car and, if I wanted them to complete the work after the diagnostics had been completed, it wouldn't be ready until sometime the next day. I was never told this could be a possibility and was very upset. The rep who waited on me was rude and unprofessional. The service center was so busy that I actually felt sorry for the mechanics who have to be overworked. Some of these problems could be solved if fewer appointments were scheduled each day, which would allow work to be done in a timely and professional manner. Don't go to this service center if you expect or need responsive service or if you expect to be treated professionally. I will never go back. More

Good job Good when they get it right! Had something just a hair off and they fixed it. They met with a smile and tried again and got it right. Good when they get it right! Had something just a hair off and they fixed it. They met with a smile and tried again and got it right. More

Arthur michalak ed mueller The last time I was here I dealt with a man who rambled on and on and reminded me of a penguin. He insulted me it made me feel stupid for not buying i The last time I was here I dealt with a man who rambled on and on and reminded me of a penguin. He insulted me it made me feel stupid for not buying into his gap insurance plan I considered never coming back.. However Ed Muller and Art Michalak gave me a completely different impression this dealership and made my experience buying another Honda with my parents this time very pleasant and professional. Art explain things in a very clear and respectful Manner and my parents were pleased why how clear and easy to understand everything was. On behalf of the Athens and the wells family we say thank you very much. More

super service Ed was a great listener, found exactly what I wanted and helped me get acquainted with the details of the CRV, explained how the new systems work. Ed was a great listener, found exactly what I wanted and helped me get acquainted with the details of the CRV, explained how the new systems work. More

Professional and Very Helpful Kyle was very helpful and knowledgeable in getting us a new car within our budget. We would highly recommended him to friends and family. Would defin Kyle was very helpful and knowledgeable in getting us a new car within our budget. We would highly recommended him to friends and family. Would definitely go to Planet Honda again. More

Great customer service Buzz had great customer service, my experience at planet Honda was excellent thanks to him. They honored the Kelly blue book value of my car. Buzz had great customer service, my experience at planet Honda was excellent thanks to him. They honored the Kelly blue book value of my car. More

Jeff puffett Jeff Puffett Jeff was very helpful. He was very knowledgeable and easy to work with. Jeff was friendly and professional. I appreciated working with Jeff Puffett Jeff was very helpful. He was very knowledgeable and easy to work with. Jeff was friendly and professional. I appreciated working with him to get the car that I purchased. More