
Planet Honda
Golden, CO
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Roland and John were extremely helpful, flexible, and completely transparent. We ended up walking away with a better deal than we expected walking into the dealer. completely transparent. We ended up walking away with a better deal than we expected walking into the dealer. More
The overall buying experience was good. Ed Muller was pleasant to work with. My only complaint was the detailing. They said the car would be detailed and I left it till the following day. I don’t believe pleasant to work with. My only complaint was the detailing. They said the car would be detailed and I left it till the following day. I don’t believe they did anything. Inside the console it was very dirty and didn’t even looked like it was vacuumed:( I guess at the very least they could have done that. Had to go do it myself. Just thought after you spend that kind of money a detail was the least they could do. More
Very easy to deal with. Brad was great to deal with. The finance manager was very quick and pleasant to deal with. I will send all my customers to Brad at planet Honda finance manager was very quick and pleasant to deal with. I will send all my customers to Brad at planet Honda More
I was looking around to find a great price on a vehicle I really liked. They had amazing prices and overall Ricky Banegas was the best sales associate I have ever even talked to. He answered every question I really liked. They had amazing prices and overall Ricky Banegas was the best sales associate I have ever even talked to. He answered every question I had with full detail. He helped me through the whole process as a first time buyer. I was hesitant at first but once I talked to him about everything he helped me understand the car buying process. I would 10/10 recommend this dealership again especially go and ask for Ricky, he also speaks Spanish! More
Very friendly and pretty efficient all the way around. Was an easy sale and Sam even drove the vehicle to drop it off to my home after the sale was complete. Highly recommend Planet Honda. Was an easy sale and Sam even drove the vehicle to drop it off to my home after the sale was complete. Highly recommend Planet Honda. More
Nice experience. Jeff Puffett handled most of the transaction-very professional. Got the car I wanted at a reasonable price. Jeff explained the inner workings of the console well. transaction-very professional. Got the car I wanted at a reasonable price. Jeff explained the inner workings of the console well. More
Planet Honda was a pleasant experience. Roland Mombelli was informative and very helpful. I learned more in the first 10 minutes about the car I was interested in than an hour spent at another dealership was informative and very helpful. I learned more in the first 10 minutes about the car I was interested in than an hour spent at another dealership. Overall, I highly recommend. I felt comfortable and informed throughout the entire process. Roland was most helpful and explained every aspect to my satisfaction. He drove the car to my home that night. More
Planet Honda makes buying very pleasant.. Dess and Cameron treated me very courteous.. It’s so much easier to sit down and talk details of deal within 10 minutes without the back and forth HAGGLING wi Cameron treated me very courteous.. It’s so much easier to sit down and talk details of deal within 10 minutes without the back and forth HAGGLING with a salesman running back and forth talking to sales manager hiding behind a curtain/plexiglass... More
The salesman (Cameron Meservey) as well as the manager (John) were most accommodating an did not use any pressure tactics. They definitely went the extra mile to ensure a smooth and efficacious experienc (John) were most accommodating an did not use any pressure tactics. They definitely went the extra mile to ensure a smooth and efficacious experience. More
The purchase of my new car was very simple fast and efficient. Mackenzie Todd was my sales woman whose customer service was excellent and very detailed in all of my questions and needs. First person t efficient. Mackenzie Todd was my sales woman whose customer service was excellent and very detailed in all of my questions and needs. First person to ever sale me a car that seemed to love what they do along with really listening to the customers needs. Finance was Jhon Pistel, who was also extremely helpful in the process and making sure I understood paper work along with warranties. Brian kotlarek in the service was pretty helpful in getting my windshield replaced and my topper recall fixed and great customer service. My only problem with planet honda the detail team, they did a poor job getting my vehicle detailed getting rid of the dog hair between the back seats, and left the car on empty in fact was so bad that Makenzie was trying to clean it up for me before I left the lot. She scheduled me to come in and have it detailed while getting my windshield repaired as well as getting a 1/2 tank of gas put in. Picked it up Wednesday morning from Brian and it looked the exact same way with no gas and deep scratches on the inside of my car which looks like something medal was dragged across it. I lifted the seats to see if it was clean and still the dog hair(I am super allergic to) I asked Brian if he could take it back and have them clean it. The car comes back the detail guy speeds around the corner into the service garage and slammed my door, I come into the garage look at the guy and he just walks away, I look in the car still nothing cleaned. At this point I am irritated because not only am I now late for work but my new car has new scratches and still has not been detailed. Brian told me he would take care of me if I bring it back. Love my experience with planet Honda customer service and detail seems to be something they pride themselves on except the detail team, which cause the 4 star rating. More