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Planet Honda

Golden, CO

3.8
783 Reviews
Denver's Fair, Fast, and Negotiation-Free Honda dealership. Offering hassle-free car buying
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15701 W Colfax Ave

Golden, CO

80401

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Showing 783 reviews

September 12, 2024

The original price we were quoted and the final price we paid were both relatively “clean.” No significant add-ons of accessories we didn’t want or didn’t need were included in the final price from this de More

by ourHonda2025
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Trava Hicken
July 02, 2024

The sales department was great however every time I have been here (at least 6 different time now) for maintenance it has been awful. They are unorganized, no one ever knows what's going on and no one even More

by englisreeves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brynn Yoshida
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Orlena, Noah
May 11, 2024

Hondas just improve the quality of your life. I've driven Hondas for over 20 years. Giving up an old Honda is heartbreaking. Now driving a Honda Accord, I love the visibility, durability, and More

by mbegi1513
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brynn Yoshida
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2024

Horrible experience with people who don't seem to know their jobs. We were about to purchase a vehicle from these people when they advised "it stalled, and it's going to have to go into the shop for a a More

by justjoeindenver
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ethan, Roland
May 11, 2024 -

justjoeindenver responded

I called the dealership this morning to report my concerns, and received denials of what happened, back-pedaling, and excuses from the sales manager. DO NOT TRUST THIS DEALERSHIP. I HAVE BEEN LIED TO BY SALES, FINANCE AND MANAGEMENT REGARDING THIS EXPERIENCE. This company does not fully inspect their cars, as this one was being sold with a failing transmission. I had cash in hand, ready to buy, and was lied to repeatedly by several employees at this location. There are many, many dealerships in the area. I'd avoid this one like the plague that they are. Further, we have USAA insurance, and we provided a declaration page, insurance cards and other documentation prior to the attempted purchased, the salesperson Ethan, and the finance manager told me that the documents were not valid, and that my wife was not on the policy, in spite of the fact that her name was listed on all documentation and USAA verified the coverage. I don't know if these people are improperly trained, don't care, or just have bad attitudes, but they're certainly not professional or worthy of your time or money.

May 11, 2024 -

Planet Honda responded

Joe, Thank you for leaving a review. Your wife came in to purchase a used vehicle. She had her current vehicle, that was here, towed back to your home. Leaving her without a car. When we went to clean up the new vehicle, we noticed a potential transmission issue. Concerned that it would cause her problems in the near future, we informed her that we would need to get it checked out before we give her the vehicle. Since this may take some time, we offered to give her a service loaner. She declined that offer and left the store. We wish this all would have went down smoothly but we would rather miss a deal than deliver a vehicle with potential issues. We apologize for the inconvenience. If you would like to speak about it further, please contact me directly. Jeremiah Watson. General Manager. 3032154284. jwatson@planethonda.com

May 02, 2024

Back in January 2024, I went to Planet Honda because I had a service light on. 2009 Honda CRV - They found the problem and fixed that. They did their checklist to find other problems and found that my l More

by smeu836298
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Connor, Noah, general manager
April 16, 2024

Have driven Hondas for over 30 years - most recent is a 2011 CR-Z that I LOVE even though visibility is horribly compromised by the car’s design. However, there has been years’ long issues with the battery More

by Kris
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlena Lutz
March 15, 2024

Carlos is the man! Gave me and my wife the whole brakedown of the car before I rode it. He is awesome More

by Charleshenry44
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
carlos
March 14, 2024

My salesman, Carlos made my experience easy I would recommend this dealership to a friend More

by Wayne.hathaway
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brynn Yoshida
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2024

Now driving my second CRV, having purchased both NEW from Planet Honda, I have only used their Service Dept for my cars and couldn't be more satisfied!!! I feel relaxed and assured as quality of service an More

by woofs_from_co (Instagram)
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kotlarek
December 20, 2023

I have been a customer of Planet Honda for 23 years. The first 21 years were very good under two GMs. The last two has been very difficult under the new GM. Getting the dealership to honor the original More

by sj631338
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brynn Yoshida
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Kotlarek - Primary
1
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