Planet Ford
Spring, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 6:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
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Great sales team I will never shop anywhere else! This is my second truck from this dealership and very satisfied! This is my second truck from this dealership and very satisfied! More
Randy is an excellent sales consultant. He made the whole process easy. I will recommend him to everyone I know. He made the whole process easy. I will recommend him to everyone I know. More
One of the easiest purchases ever. Randy was extremely efficient, polite, and knew a lot. Randy was extremely efficient, polite, and knew a lot. More
Very professional and easy to work with. They made the buying process enjoyable. Highly recommend Planet Ford. They made the buying process enjoyable. Highly recommend Planet Ford. More
He helped me get me my new vehicle and on my way as soon as possible. I really appreciate that. as possible. I really appreciate that. More
They were patient and laid out their best deal and we talked it over and did the deal. Randy was so patient and king and helpful. So was Paul. talked it over and did the deal. Randy was so patient and king and helpful. So was Paul. More
Planet Ford is the Best. This is my second vehicle from them!!!! awesome every time This is my second vehicle from them!!!! awesome every time More
Quite frankly the attitude of the people we have encountered in their service department is terrible and quite obvious they don't care. My wife dropped off her 2022 Explorer for diagnostics for a s encountered in their service department is terrible and quite obvious they don't care. My wife dropped off her 2022 Explorer for diagnostics for a suspected electrical problem (Second time in roughly a year so those thinking of buying from this dealership and this car take heed.), the person she spoke with would not give her an estimate as to when it might get seen, when I called today to get an estimate so I can adjust my work schedule to work from home I was on hold for 30+ minutes before I hung up. I then called both Tomball Ford and Gullo Ford in Conroe and within a combined 10 minutes had talked to a technician and had estimates. Two care and one doesn't, you decide who you want to give $40,000+. More
Service engine notifier came on in my wife's vehicle. Called the service center twice in one day trying to schedule an appointment. Both times I was on hold for 40 minutes before I hung up. Went on lin Called the service center twice in one day trying to schedule an appointment. Both times I was on hold for 40 minutes before I hung up. Went on line to schedule mobile service, I filled out all the information and submitted and received a message that someone would contact me. It's been 5 days and still haven't heard from anyone.. More
I want to give a great big THANK you to Jacoby Garmon. Even though I was not able to get into a car from Planet Ford. Great customer service. Mr. Garmon went above and beyond to assist me in getting in a Even though I was not able to get into a car from Planet Ford. Great customer service. Mr. Garmon went above and beyond to assist me in getting in a vehicle. I discuss with Mr. Garmon my concerns and he knew exactly how to move and he actually listen to me. Thank you Planet Ford on I-45 More