Planet Ford

Wonderful team!!! easy to deal with had me in and out in no time! Excited about everything!!! I was pleased with my overall deal. I was well taken care off the staff go easy to deal with had me in and out in no time! Excited about everything!!! I was pleased with my overall deal. I was well taken care off the staff got exactly what i needed!! More

Planet Ford - The only place to purchase your next vehicle. Earlier this year I purchased the all new 2015 F-150 and knew then that I would purchase there again in the future. When we decided last week that it Earlier this year I purchased the all new 2015 F-150 and knew then that I would purchase there again in the future. When we decided last week that it was about time to start looking around for something for my wife I knew it had to be from Aaron Smith (General Sales Manager) and his great Team at Planet Ford in Spring. After searching online she had a couple picked out she would like so I decided to stop in one day during my lunch break. Aaron assigned Patrick Huygen to assist me in locating a car for my wife. I truly believe that the sales consultants there go the extra mile to ensure you're pleased with your experience regardless if you purchase that day or not. I never once got the impression that Patrick was trying to get me to buy a car that day but just the opposite. He wanted to make sure I had a wonderful experience and didn't feel pressured to buy that day. He had my interest in mind the entire time while looking at different options. I am a returning customer and will continue to purchase all my vehicles there in the future. My wife loves her new Ford Edge Sport. My daughter will turn 16 in a couple years and is already dreaming of what she may get - of course she knows it will have to be purchased from our good friends over at Planet Ford in Spring. Thanks again to Aaron & Patrick - see you all soon I'm sure. More

Loving my 2016 Escape!!! Salesman Clennon Preyear awesome!!! I was upside down from my F150, he found a way for me to get into my Escape, with a lease where I can afford the Salesman Clennon Preyear awesome!!! I was upside down from my F150, he found a way for me to get into my Escape, with a lease where I can afford the payments and get out from 6000.00 that I was upside down in my truck... Back in 2008 Planet Ford helped me out greatly with financing when times were ruff. Always have excellent service each time I go to them, when I am ready for a new car/truck I will return for a third time. Planet Ford is a great dealership recommend them highly!!! I will be back. More

great the salesman I dealt with was very courtesy and very helpful . Mr. Clennon Preyear was very helpful from the start form the internet emails to phone the salesman I dealt with was very courtesy and very helpful . Mr. Clennon Preyear was very helpful from the start form the internet emails to phone calls to when we met in person. he answered all the question I had. he knew all about the truck. the finance department could not have been ant kinder. the whole dealership is number 1 in my book. More

purchase 2013 fx4 My salesman was great, i received a better truck than what i had been looking for at a GREAT price. Received more options and better mileage than wh My salesman was great, i received a better truck than what i had been looking for at a GREAT price. Received more options and better mileage than what I had looked at, at other dealerships. More

Fiesta Purchase Salesman Patrick Huygen and sales manager Aaron Smith assisted me greatly in getting a replacement vehicle at outstanding pricing. Thank you for your Salesman Patrick Huygen and sales manager Aaron Smith assisted me greatly in getting a replacement vehicle at outstanding pricing. Thank you for your great service! More

Very pleased When I went into Planet Lincoln I was not planning on buying a new car. I was just checking a few of the vehicles to check out the look and before I When I went into Planet Lincoln I was not planning on buying a new car. I was just checking a few of the vehicles to check out the look and before I knew it I was setting down and getting serious. I had Anthony Moore and Marcus Stallings working with me. Both of them were really great to deal with. I have not had such an experience buying a car. I would recommend Planet Lincoln to anyone. They have friendly people in every department. Thank you Planet Lincoln. More

BEWARE OF PLANET FORD SPRING!!!!!!! I went to Planet Ford Spring on Tuesday night. We found a vehicle we really liked and started the process. We don't have the greatest credit because w I went to Planet Ford Spring on Tuesday night. We found a vehicle we really liked and started the process. We don't have the greatest credit because we are young so we asked them to jump straight to the Ford Credit so we don't have so many hard inquiries hit our credit. Of course they didn't listen and ran our credit 6 times. Told us they couldn't get ahold of anyone and they would let us know the next day what happens. Around noon we still hadn't heard anything so my husband calls up there. Some guy with the last name PRINCETON told my husband that we had been approved if we come up with a 3K down payment. I called up there around 5 to ask if they could hold a check. Same guy (Princeton) said yes. So we both drive an hour and a half up there for them to have NO IDEA what we are talking about. Our salesman kept telling me I "didn't need to be mad" at him. The finance guy was just as rude. They said they were having trouble getting the deal to go through but they would put us in the car that night anyway and let us drive it home. As we were leaving, our salesman introduced us to the Princeton guy (who works in sales, not finance) and he said "I never told you you were approved and your wife even called me 3 times today and I told her the same thing!" So of course, my husband called him a liar and Princeton said "OKAY THE DEAL IS OFF. I'M NOT A LIAR". He also said he "didn't care if we went anywhere else." WHAT KIND OF DEALERSHIP SAYS THAT?! We ended up getting kicked out because we argued with him. And our salesman must have had a xxxxxx because we heard him say "I told them to leave" as we were walking out. Good job Tomas Castillo, you are all liars up there!!!!! I will definitely be telling EVERYONE i come in contact with not to do business with them. HORRIBLE HORRIBLE CUSTOMER SERVICE!!!!! If it was possible to get negative stars, I WOULD! More