Planet Ford

Terrence was wonderful to work with. I had a specific vehicle I wanted in mind. They didn’t have THE ONE on the lot and I was close to getting something else. But I held out and most sal I had a specific vehicle I wanted in mind. They didn’t have THE ONE on the lot and I was close to getting something else. But I held out and most sales people are extremely pushy. Terrence was chill and respectful of my decisions. So left it at that and told him to keep me in mind if the one I wanted came in. Keep in mind this was a very specific ask. The NEXT DAY I got a call from him with that EXACT want. He had everything ready and it was a smooth transaction. If I had to buy a car again I’d want him as my salesman. More

This was hands down the best experience I've had in purchasing a car. Jacoby Garmon was the consummate professional, working around my busy schedule and answering all of my questions quickly and thorou purchasing a car. Jacoby Garmon was the consummate professional, working around my busy schedule and answering all of my questions quickly and thoroughly. When I arrived, my vehicle was ready to go, my paperwork was ready to go, and my trade in process was painless. I have never purchased a Ford before, but if my ownership experience is anything like my purchase experience with Jacoby, Planet Ford and Jacoby have my business for life. More

Purchased my Raptor from Randy, it was a phenomenal experience! He was a very efficient buying process, did not spend much time at the dealer. Everybody was great from sales, aftermarket, finance, and experience! He was a very efficient buying process, did not spend much time at the dealer. Everybody was great from sales, aftermarket, finance, and delivery! If your in a market for a new ford, reach out to Randy! More

Jacoby Garmon at 45 location was excellent! Made the process smooth and not stressful. Very knowledgeable about the truck I purchased and the sales process. Made the process smooth and not stressful. Very knowledgeable about the truck I purchased and the sales process. More

Great service from Randy Cortez. He’s very knowledgeable about the vehicles and made me feel very comfortable about my purchase. I will definitely recommend him and Planet Ford. He’s very knowledgeable about the vehicles and made me feel very comfortable about my purchase. I will definitely recommend him and Planet Ford. More

Randy is a true pro. He is very nice and professional. I got the best deal from planet ford. I searched for best prices all around Houston. They beat everyone by far. He is very nice and professional. I got the best deal from planet ford. I searched for best prices all around Houston. They beat everyone by far. Adrian in finance was awesome. Laid it all out without any pressure. The whole staff was very friendly. Give these guys the opportunity to give u a great deal. Worth your time!!! More

Randy Cortez was great to work with and Planet Ford made it a seamless purchase. 5 star service! it a seamless purchase. 5 star service! More

Everything was great dealing with Randy C at Planet Ford 45. We purchased a 23 Lightning Lariat. It was nice dealing with a salesperson that knew everything about the EV truck, and everything related to EV 45. We purchased a 23 Lightning Lariat. It was nice dealing with a salesperson that knew everything about the EV truck, and everything related to EV and charging. The whole sales process was done prior to walking in. Only spent a hour at the dealer, and most of the time was actually going over the truck since everything was done prior. Highly recommend Planet Ford, and definitely recommend Randy for all car needs, including EV!!! Thanks! More

Randy Cortez was very friendly and effective communicating with me about the Mach-E! I appreciated his knowledge about informing me all the details about my purchase and somebody at the dealersh communicating with me about the Mach-E! I appreciated his knowledge about informing me all the details about my purchase and somebody at the dealership that is Ford EV certified with any questions. I love my Mach-E! More

Dimarious and his mgr were unwilling to sell. More excuses and slow walking than I could stand. .. car needed service and I wanted to leave w it.. I had title CLS53/Bo h keys and cash fiancé a l More excuses and slow walking than I could stand. .. car needed service and I wanted to leave w it.. I had title CLS53/Bo h keys and cash fiancé a little.. it was an easy sell. I loved it ..asked to service car make ready. Never any zip to make it happen . Then the manager in his flip flips , wants to follow suit.. need better leaders. Neither were customer service oriented…keep your car Lazy Lincoln staff.. . I knew my sales person was not the one for me, it happens he just wasn’t with it, I kept having to tell him, get the key, what’s the price? Go get it. Kept repeating car hasn’t been serviced yet, suggested be serviced im coming to buy it in a.m. told him again I was on the way. He couldn’t we can’t etc.arrived asked to appraise my car he took his time as expected. So I asked to get someone who likes to make things happen. glipped to the bearded short manager w glasses. Who we were telling we want appraise my car, and he was just confrontational . I didn’t want to deal w a lazy person who says can’t, and doesn’t act like he wants to sell me a car. I was making it easy. Prepared and ready to leave w that car. I have Been wanting that car for many years and it was right there so it was personal for me.. but it’s a car.. RANDALL REED PLANET LINCOLN YOUR STAFF THIS MORNING IWEAK However, at close last night, there was a manger tall in corner office (White guy w glasses,) who was very personable and earned my business despite the lazy kid sales peeson More