Planet Chrysler Dodge Jeep Ram FIAT of Flagstaff

My "clean" car's A/C broke, but the dealer fixed it. I purchased a "clean" 2010 Chevrolet Equinox (102,000 miles). I flew into Arizona from Chicago to start a new job. I didn't schedule a 3rd party mec I purchased a "clean" 2010 Chevrolet Equinox (102,000 miles). I flew into Arizona from Chicago to start a new job. I didn't schedule a 3rd party mechanic (my fault). As I was SIGNING the papers, the salesman informed me that the vehicle has been subjected to hail damage. It was minor...but I should have taken this as a clue. The car's A/C stopped working in less than 1,500 miles...probably their mechanic's refrigerant leaked out of the hole in the A/C line. Did the company fix the leak? Yes, but I needed to contact the Better Business Bureau. Would I purchase another vehicle from this dealer? Yes, but I would have the car inspected by mechanic. Would I recommend this dealer to another person? Yes, but with reservations. More

Helped an out of tower stay on the road! Our 2010 Ram 2500 diesel had the "check engine" light on all the way from Vancouver, Washington to Flagstaff . I called the dealership from the road Our 2010 Ram 2500 diesel had the "check engine" light on all the way from Vancouver, Washington to Flagstaff . I called the dealership from the road and spoke with Dave in the service department. He told me to bring the truck in for a scan as soon as I hit town. After scanning the truck codes he told me the EGR valve was most likely the culprit, but it should be ok, just keep an eye on it and bring it back if the truck started losing power. Sure enough it did, and Dave took the truck into the service department immediately. They diagnosed the trouble, sure enough, the EGR, had it shipped in over night from Los Angeles and had my truck back to me in another days time. During this entire time, I was under pressure to get the truck repaired a sap as I had vacation reservations elsewhere in the west. I "bugged" Dave a lot about the timing of the repair. During this entire time he was calm, gracious and understanding of my desire to get the truck repaired quickly. Bottom line, they got the job done on time for a reasonable price and no drama whatsoever! Rare to find folks like Dave and the Planet staff these days. Thanks for taking such good care of me and my truck. My best, Dave Sauerbrey Vancouver, Washington More

Great service. Despite being swamped these guys got me in and took care of me with ultra fast and professional service. Truly impressive. I would definitely go here Despite being swamped these guys got me in and took care of me with ultra fast and professional service. Truly impressive. I would definitely go here for service again. More

Excellent and satisfied.. Five star dealership. Thanks to Justin Bemis and Allen Moss for helping me get into my first 2015 Dodge Ram 2500HD truck. Highly recommend dealership with friendly helping Thanks to Justin Bemis and Allen Moss for helping me get into my first 2015 Dodge Ram 2500HD truck. Highly recommend dealership with friendly helping finance manger and sales rep. I wanted a truck so bad and they help me get what I wanted and made my dream come true. I highly recommend people out there to try this wonderful experience. Five star dealership. Thanks again.. MR. DEE SLOAN More

Great service I was traveling to the area for a hunt. I took my vehicle into Planet Jeep to have routine service performed. I did not have an appointment. They I was traveling to the area for a hunt. I took my vehicle into Planet Jeep to have routine service performed. I did not have an appointment. They were very pleasant and performed the service quickly. The service person went the extra mile and gave us the advertised special price. I can not recommend this dealership higher. I have not had this high caliber service in years. More

Excellent Customer Service I am a first time care owner and Reid was great!!!!! In and out very quickly. Super nice staff and great customer service will definitely be going ba I am a first time care owner and Reid was great!!!!! In and out very quickly. Super nice staff and great customer service will definitely be going back and referring people. :) More

Smooth and Easy Transaction!! I had a wonderful experience buying my new Jeep!! Went in and test drove a vehicle on the weekend and closed the deal the same day! Justin called me I had a wonderful experience buying my new Jeep!! Went in and test drove a vehicle on the weekend and closed the deal the same day! Justin called me back on Monday and told me that he was able to get a better APR and payment for my vehicle! The whole experience was fantastic!!! Outstanding customer service!! More

New 2014 Chrysler 300 Great customer service. Thanks for your support and loving our new Chrysler 300. Highly recommend will purchase in da future again. Chee/Sloan thanks Great customer service. Thanks for your support and loving our new Chrysler 300. Highly recommend will purchase in da future again. Chee/Sloan thanks again. More

Outstanding customer service! My husband & I have purchased several vehicles in our lifetime from various dealerships! Our recent purchase of a Dodge diesel from Planet Dodge in F My husband & I have purchased several vehicles in our lifetime from various dealerships! Our recent purchase of a Dodge diesel from Planet Dodge in Flagstaff has been by far the most pleasurable of them all. Our salesman Skyler exemplifies the meaning of customer service! He kept in touch with us for over six months until we were able to buy the truck we wanted for the right price! He even came in during his vacation!! Will go back the next time we're in the market for a vehicle and will highly recommend Planet Dodge to anyone who is in the market to buy a vehicle at a great price along with a great buying experience! Ask for Skyler, he'll treat you right! More