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Planet Chrysler Dodge Jeep Ram FIAT of Flagstaff

Flagstaff, AZ

2.9
212 Reviews

5190 North Test Drive

Flagstaff, AZ

86004

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212 Reviews of Planet Chrysler Dodge Jeep Ram FIAT of Flagstaff

November 20, 2024

Took my Jeep in for an oil change. I leave the dealership, two minutes later my check engine oil light came on, my Jeep made a grinding sound and I lost power. Check engine light came More

by SAdzaaa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Connor Mason, Richard Wirtz
November 12, 2024

Shane in service dept was really helpful and kept us updated on the repair of our 2024 Jeep JL which had to be towed to Flagstaff after it lost all of its electrical power. More

by Mhbtsv from Taos,NM
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane
October 04, 2024

Service Department had done our Oil Changes ever since we bought the 2018 Ram 1500 from there. They tightened the oil plug so tight it wouldn’t come off. And they rotated the tires tightened the Lug Nuts it More

by 1954lozano
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Connor Mason, Richard Wirtz
June 20, 2024

Watch out folks, especially elders! Planet Dodge sold a new vehicle to my elderly mother and clearly that she wasn't able to afford in the first place (by Mr. Nez). She had a trade in More

by nnezt1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bart Bartson
May 08, 2024

I’ve only given planet Chrysler Dodge Jeep one star because there is no negative scale they deserve -4 stars for what they just pulled on Monday. I feel that consumers need to understand that if you ma More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shane, John, Austin, Virgil Doely Service manager
January 16, 2024

Sales made one mistake after the other, Service lied and did not do the work I paid for. More

by Cottonwood37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't remember
March 18, 2023

I was given a recommendation to get my axle fluid changed because they said it was dirty. I have mechanical knowledge so I decided to do this simple service myself. I found the axle fluid was almost empty. I More

by Rayce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richard Wirtz
December 30, 2022

I bought my new-to-me Ram 3500 from Richard and Chris. They were friendly and helpful, and didn't pressure me. They were knowledgeable, and answered all of my questions. It was an overall great buying More

by Fox
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris , Richard Wirtz
September 27, 2022

Absolutely horrible customer service bordering on criminal rio off...my 82 yr old dad took his Grand Cherokee in for suspension repair...was told part had to be ordered would not be in for a week...a More

by Curtimus2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dude
September 18, 2022

I had set up an appointment to go over my trade in value for my previous Jeep for the car of my dreams. When I arrived I was greeted By Jason and a few others. Jason had communicated with me that Sam was wi More

by Ginellecm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Luque, Sam Ayala
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