Pitre Kia

Better than we expected Everything about our experience went really well. From the sales manager, Bill, to the salesman, Sal, and finance manager, Franchesca, everyone prov Everything about our experience went really well. From the sales manager, Bill, to the salesman, Sal, and finance manager, Franchesca, everyone provided excellent customer service. More

Very comfortable and friendly. Everyone from the car salesman to the manager to the finance manger was super knowledgeable and helpful. No pressure to buy or worries about being tak Everyone from the car salesman to the manager to the finance manger was super knowledgeable and helpful. No pressure to buy or worries about being taken advantage of. More

Dez was great! Dez did a great job! Will definitely recommend him! Very pleased with his and the other gentleman’s service, I think his name is Arturo?? Not sure, th Dez did a great job! Will definitely recommend him! Very pleased with his and the other gentleman’s service, I think his name is Arturo?? Not sure, the big guy! Thank you Dez! More

Love this Kia dealer This is where I will buy and service my vehicles because the people are wonderful. Steve and Eddie in service have never let me down. My experienc This is where I will buy and service my vehicles because the people are wonderful. Steve and Eddie in service have never let me down. My experience with Sal, Bob and Bill was everything I expected. Good people. More

Daughter’s first car We were looking for a car for my daughter. We went to Pitre Kia. Casey was so helpful and took great care of us and the process was easy. Highly recom We were looking for a car for my daughter. We went to Pitre Kia. Casey was so helpful and took great care of us and the process was easy. Highly recommend this dealership. Ask for Casey! More

Recommend Purchased a 2019 KIA Sportage. Great experience; professional employees; great Service Department. Pitre KIA treats their customers like one of their Purchased a 2019 KIA Sportage. Great experience; professional employees; great Service Department. Pitre KIA treats their customers like one of their own. Very happy with my new car 🚗 More

Purchase of Rio Great experience at Pitre Kia. No pressure, no stress. Friendly atmosphere, knowledgeable, and very good listeners. Did not have to spend a half day h Great experience at Pitre Kia. No pressure, no stress. Friendly atmosphere, knowledgeable, and very good listeners. Did not have to spend a half day haggling. More

good inventory, personable staff I usually dislike having to buy a new car but my experience with my salesman (Ray Borba) was smooth and well worth while. The Sales Manager Bob also I usually dislike having to buy a new car but my experience with my salesman (Ray Borba) was smooth and well worth while. The Sales Manager Bob also was very supportive and answered what questions I had. Ray Borba knew his cars and was patient and knowledgable as I worked though my questions. Pre release service was fast and complete with good instructiions on the new workings of the car. I leased and will definitely use Pitre from now on. More

Nice people Got there n the poeple there are nice n greetable making us feel at home wth them. Only took couple of hours n chose my car n left happy. Recommended Got there n the poeple there are nice n greetable making us feel at home wth them. Only took couple of hours n chose my car n left happy. Recommended pitre kia to everybody n you'll leave happy too. More

The most unprofessional set of employees and management TL;DR This dealership is filled with unprofessional employees who curse and throw papers rather than negotiate. They do not follow through on written TL;DR This dealership is filled with unprofessional employees who curse and throw papers rather than negotiate. They do not follow through on written promises and lie perpetually. Even their management refuse to apologize or fix obvious mistreatment of patrons. AVOID AT ALL COSTS! Do your car buying elsewhere. Below is selected text from an email I sent to the owner of the company, Bob Pitre, in hopes that he would remedy the mistreatment my family and I were subjected to: I bought a Kia Niro from Pitre Kia around Thanksgiving of last year. I was very happy with the deal. I liked the car, and I felt like the price was fair and the process pleasant. Unfortunately, the Niro was totaled in a rear end collision about 3 weeks after we purchased the vehicle. My wife and I decided to try to make a deal on another new car with Pitre Kia. We came within $500 dollars of a deal on another Niro, but we couldn't come to terms. Normally, that would not bother me: it's just business. However, one of the sales managers, Bob Higginbotham, was overtly rude during the process. He laughed at my good faith offers, and when it became clear we would not come to an acceptable deal for both sides, he literally threw the paper with the offer on it at me. I was stunned, but willing to try to make a deal on another vehicle, When Bob finally came back out, I mentioned trying to make a different deal on a different car. First, Bob said he had called his boss, Scott Simkins, who said, "I would rather make that car a planter than sell it for that price." Bob then said that there was no possible way they could make another deal, even though the second car was significantly less expensive than the one the deal fell through on. I would normally be willing to let all that flow past like proverbial water under the bridge, except that both my parents and I were promised a $200 referral check (as advertised). After repeated attempts to determine the status of the referral checks, I sent my mother to the dealership to try to get some answers (I was in Lubbock, Texas, for some graduate school work). They gave her two checks, both made out for $100 to her and to me. That was nice, but by my erudite calculations, only half of what was promised. My wife called several times to figure out what had happened. We assumed a clerical mistake had occurred. After days calling, leaving voice mails, and being blown off by Brice Hamilton, the finance manager who had originally cut the sub par referral check, she finally got in contact with Bob, the same sales manager who had punted the second Niro deal with us. He gave her a long runaround about how they had no record of any car deal with my parents and how he would do her a big favor by mailing us a check. My wife requested he just draft a check that my mother could once again pick up for us. Bob exploded. To my wife, Bob exclaimed, "SHUT UP! We have a process of doing things here, and if you don't like it, that's TOO BAD." My wife was naturally insulted, and she calmly told Bob he would not speak to her like that again. Bob got even angrier and hung up the phone. While all this was going on, I was giving a technical seminar at an Army base in Maryland. My wife could not contact me, so she called my mother to explain what had happened and to get a second opinion. My mother decided to call Pitre Kia herself, since she was also owed $100. She spoke with Scott Simkins, who proceeded to curse her out. Finally, he agreed to cut two $100 checks so he could "xxxx well hope to God I never hear from you again." I would be extremely happy if both Bob Higginbotham and Scott Simkins never had an opportunity to treat anyone like this again. However, I would be mostly placated with written apologies from both Scott and Bob to my wife and my mother. No matter the outcome, I will write some honest reviews of your business on whatever platforms seem most likely to be impactful. I hope I will be able to include your efforts at rectification in those reviews. More