Pioneer Ford

Pleasant experience My previous vehicle had just breathed its last breath and my wife and I had been out all Saturday afternoon trying to find another vehicle. We definit My previous vehicle had just breathed its last breath and my wife and I had been out all Saturday afternoon trying to find another vehicle. We definitely weren’t looking forward to the experience, since all of our previous vehicle purchases had been filled with high pressure haggling, which always left us frustrated even if we did find a vehicle we liked. When we walked onto the lot, Doug came out to greet us. He walked us around the lot and showed us their inventory, however unlike other salesman at other dealerships Doug seemed to be more interested in how he could make the experience positive, regardless of whether or not we bought a vehicle from him. Doug explained the philosophy of Pioneer Ford and it was clear that they put the customer first from sales to service. We left the lot that day with a great truck and new friends. I will never buy from another dealership again! More

2nd car buying experience We had to buy a car 7 yrs ago and had such a wonderful experience that when the same car died with 210,000 miles we had no hesitation where we would g We had to buy a car 7 yrs ago and had such a wonderful experience that when the same car died with 210,000 miles we had no hesitation where we would go to find a new one. We had paid the escape off 2 years ago and enjoyed not having a car payment so when the engine died we were so upset we didn’t even enjoy looking for a new one. However when I contacted Pioneer not only did Doug get the paperwork started before we got there, he went out of his way running the numbers & even made a video showing us everything about the 2 cars we had narrowed it down to. When we arrived at the dealership he had the 2 cars reserved for us, took us for a rest drive and had the paperwork waiting to sign when we returned. We will always choose Pioneer Ford for our car purchases More

Doug Bailey is the Best I've known Doug since he worked in the Service Department and when I started looking to buy my wife a new car I went straight to him. It was the week I've known Doug since he worked in the Service Department and when I started looking to buy my wife a new car I went straight to him. It was the week before Christmas and he stayed late on Thursday and Friday nights to show us different SUV's and Fusions. He was very knowledgeable about the different vehicles that we test drove and was not high pressure at all. Doug met me on Saturday morning at 9am so I could see the different Fusions in the daylight. We decided on a Fusion Sport and located one in Chattanooga that was equipped with all the options that my wife wanted. Even on the Saturday afternoon before Christmas, Doug sent drivers to go pick up our new Fusion. He texted me when they made it back to the dealership that evening and we picked it up the day after Christmas. Doug is an Excellent example of the Go the Extra Mile Customer Service that I love about Pioneer Ford which I have experienced through their Service Department for many years and now through their Sales Department. More

We love Pioneer Ford! Always a great experience! Excellent customer service! Would not buy a vehicle anywhere else! Joel made our buying experience stress free and made sur Always a great experience! Excellent customer service! Would not buy a vehicle anywhere else! Joel made our buying experience stress free and made sure we were getting the exact vechile we were looking for! More

I got a better deal and a better salesman!! I had a great salesman. Joel Bagby was very knowledgeable as well as personable. He went above and beyond to help me and my family. I would recommend I had a great salesman. Joel Bagby was very knowledgeable as well as personable. He went above and beyond to help me and my family. I would recommend him to anyone looking for a new or used vehicle. He will go out of his way to take care of you. More

Only deal with Joel Bagby I have bought my last 10 vehicles from Joel Bagby dating back to 2002. As a retiree I appreciate his ability to adapt to my needs with the increasing I have bought my last 10 vehicles from Joel Bagby dating back to 2002. As a retiree I appreciate his ability to adapt to my needs with the increasing technology in the new vehicles. Some people still enjoy the old buying experience, especially in Bremen, GA. More

Great hospitality, very helpful with finances. Noah dagley and Joel bagby showed very great hospitality and Bob bagby was very helpful with financing making sure that we could make a good deal. Noah dagley and Joel bagby showed very great hospitality and Bob bagby was very helpful with financing making sure that we could make a good deal. More

I would highly recommend Pioneer Ford And Doug Bailey Our experience with pioneer Ford and Doug Bailey was unbelievable. No problems whatsoever, and the Service after the sale is great .Made a new frien Our experience with pioneer Ford and Doug Bailey was unbelievable. No problems whatsoever, and the Service after the sale is great .Made a new friend and found a fantastic dealership. More

Sales and service Always has what I need when I need it, without ordering. Doug Bailey is knowledgeable both in service and in sales. Makes for a great day. Always has what I need when I need it, without ordering. Doug Bailey is knowledgeable both in service and in sales. Makes for a great day. More

Great saleman Doug went above and beyond to make this deal happen for me.. He did not give up until it was perfect.. the follow up after the sale was excellent.. Al Doug went above and beyond to make this deal happen for me.. He did not give up until it was perfect.. the follow up after the sale was excellent.. All the employees at the dealership were very friendly.. More