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Pioneer Ford of Arcade

Arcade, NY

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rated
32 Reviews

566 W Main St.

Arcade, NY

14009

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32 Reviews of Pioneer Ford of Arcade

January 06, 2021

Still waiting on parts for my f150 it been over a year and same answer, they can't find the part number to order it. It seems if their people knew fords like a dealership should it wouldn't be a problem More

by Maxgreen1971
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service
September 25, 2020

From the first test drive to the sales experience, I am totally pleased with Pioneer Ford. My Sales Associate Connie Draper was/is fantastic and made the whole experience worth while. I love the deal I rec More

by Chris H.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Connie Draper-Sales Associate, Bob Daunce-Finance
September 02, 2020

Pioneer Ford repaired the short comings Ford’s assembly plant produced at their facility. Unfortunately the dealers have to repair Ford’s lack of quality More

by paul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service and GM
September 01, 2020

Pioneer Ford always does quality work when I need it. This time I asked for preferential treatment because I needed the car earlier than originally planned. They made the extra effort to get my service d More

by Mikehaskell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike and Greg
August 31, 2020

This is the second timeI have received a bad vehicle This is the second time I have received a bad vehicle from here. I am seriously thinking of not going back the last explorer was inferior and not rep More

by Cherojp96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don’t know
May 08, 2020

Excellent service as usual very friendly service personal great price my sale's person even showed me a truck I might be interested in. Thank you again More

by Bigtom
Recommend Dealer
Yes
Employees Worked With
Connie Draper
May 07, 2020

Excellent to work with Pioneer Ford. Would more than likely buy from them again. Sales staff did a great job for the current times. The personal side of a must. More

by gasportfr71
Recommend Dealer
Yes
Employees Worked With
Bob D.
March 11, 2020

Excellent Service Courtesy, pleasant and prompt attitude from all employees I was in contact with. Have dealt with this dealership for about 11 years and will cont More

by mcsnowflake57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Daunce, Mike & Gregg in service and Connie
February 28, 2020

The Pioneer Ford service department personnal are trained, experienced professionals. They are courteous, caring, respectful, understanding and trustworthy. This team keeps your vehicle working in e More

by Kathleen A. Lafferty
Recommend Dealer
Yes
Employees Worked With
Mike, Greg, Jeff and crew
November 17, 2019

The service manager made an appointment for me at my convenience, and in a timely manner. He was very polite and took my car in right away. The service was great and I was out of the shop quickly! More

by Giles9002
Recommend Dealer
Yes
Employees Worked With
The service manager