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Pinnacle Nissan - Service Center

Scottsdale, AZ

4.6
587 Reviews
Call Service Center (480) 339-7780

587 Reviews of Pinnacle Nissan - Service Center

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January 30, 2025

Been visiting Pinnacle Nissan for 16 years for all my vehicles and have always been fixed correct, on time for a fair price. Big thanks to Wes who’s been taking care of all 3 of my vehicles lately!! More

by TIM2REE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wes in service
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Jan 31, 2025 -

Pinnacle Nissan responded

Tim, we truly appreciate your loyalty over the years! It’s fantastic to hear that Wes has consistently provided excellent service for your vehicles. Thank you for sharing your experience, and we look forward to continuing to support you with all your automotive needs!

January 30, 2025

They worked with me on services I needed. They were timely in updating me and completing. More

by MBT22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
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Jan 31, 2025 -

Pinnacle Nissan responded

Thanks! We're thrilled to hear that you had a great experience with our team. Timely communication and getting the job done right are our top priorities. We appreciate your support and look forward to working with you again!

January 30, 2025

Dan was very kind and helpful. Had faith in him. Didn’t feel like I was getting scammed or told things I needed More

by fiveftbarbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan thomas
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Jan 31, 2025 -

Pinnacle Nissan responded

Thanks for the awesome feedbacK! We're thrilled to hear that Dan provided you with the support you needed. Building trust is our priority, and it’s great to know you felt valued. We appreciate your support and hope to see you again soon!

January 30, 2025

Excellent Service. Great job. The service was done on time. Good waiting room and times More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2025 -

Pinnacle Nissan responded

Sam, thank you for your fantastic review! We're thrilled to hear you had an excellent experience with our service and enjoyed our waiting room. Your satisfaction is our priority, and we look forward to serving you again soon!

January 29, 2025

We have been treated well by the people in the service department at Pinnacle Nissan We always go there for our service Billy went out of his way to help us last time More

by LJCarrspam
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy in the service department
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Jan 30, 2025 -

Pinnacle Nissan responded

LJ, we’re thrilled to hear about your positive experience with our service team! Billy is dedicated to providing exceptional support, and we're glad he made a lasting impression. Thank you for choosing Pinnacle Nissan; we look forward to serving you again!

January 28, 2025

Billy and the dealership were fast, accommodating, and helpful. He coordinated my windshield replacement with my other repairs. More

by stickwithsteph
Recommend Dealer
Yes
Employees Worked With
Billy Ferreri
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Jan 29, 2025 -

Pinnacle Nissan responded

Thanks, Steph! We’re thrilled to hear that Billy and the team made your experience smooth and efficient. Your satisfaction is our priority, and we appreciate you sharing your positive experience!

January 28, 2025

Wes in the service department was great. He addressed my concerns I was having about my pathfinder and completed a diagnostic as well as the repairs within a few hours. I was able to pickup More

by CHRISTINA.MICHAELS94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes
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Jan 29, 2025 -

Pinnacle Nissan responded

Thanks for the awesome feedback, Christina! We're thrilled to hear about your positive experience with Wes and that your Pathfinder is back on the road. Our team is always here to ensure your vehicle runs smoothly. Enjoy your drives!

January 27, 2025

Pinnacle Nissan did great job regarding my oil change and applying my semi annual paint protection. More

by MIKESMINIMARKET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Fernandez
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Jan 28, 2025 -

Pinnacle Nissan responded

Thank you for your feedback! We're glad to hear that Pinnacle Nissan took care of your oil change and paint protection so well. We appreciate your trust and look forward to serving you again in the future!

January 27, 2025

Easy to make,very prompt getting appolntment. Dan was especially nice in making sure everything was done in a timely manner. More

by PHEONIX01DR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Thomas
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Jan 28, 2025 -

Pinnacle Nissan responded

Thank you for your feedback! We're so glad to hear that scheduling was easy and prompt, and that Dan ensured everything was completed in a timely manner. We truly appreciate your kind words and look forward to helping you again soon!

January 27, 2025

I came in for a oil change and they tried to upsell an additional $700.00 worth of Service. More

by DEREKBARTHOLOMEW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Mancillas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 28, 2025 -

Pinnacle Nissan responded

We understand your frustration about the upsell offer during your recent oil change visit, and we truly appreciate your feedback. Our goal is always to provide transparent and helpful service, focusing on what’s best for your vehicle’s performance. Please feel free to reach out to Anna Algiene at 480-339-7780.

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