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Pinnacle Nissan - Service Center

Scottsdale, AZ

4.6
586 Reviews
Call Service Center (480) 339-7780

586 Reviews of Pinnacle Nissan - Service Center

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February 11, 2025

Always great service. Very friendly people and I get back a very clean car. Since I am very satisfied with this dealership and their staff, I have nothing else to add More

by AXELGLAGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes
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Feb 12, 2025 -

Pinnacle Nissan responded

Thanks for your great feedback, Axel! We’re thrilled to hear you consistently receive excellent service and a clean car. Your satisfaction means a lot to us, and we appreciate your support!

February 11, 2025

Service technician Jordan was friendly and personal and got my service performed in the time frame he promised. More

by BARBZ3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
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Feb 12, 2025 -

Pinnacle Nissan responded

Thanks for the awesome feedback! We're thrilled to hear that Jordan provided you with friendly and timely service. Our team strives to deliver the best experience possible, and it’s great to know we hit the mark. We appreciate your support!

February 11, 2025

My experience is only with the service department. They were very professional. They were able to schedule me quickly at a time most convenient to me. Shout out to Billy for all the help and going More

by MNICHOLS8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy
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Feb 12, 2025 -

Pinnacle Nissan responded

Thanks! We're thrilled to hear about your positive experience with our service department. Billy truly embodies our commitment to excellent customer service. We appreciate your shout-out and look forward to serving you again!

February 10, 2025

We had an issue that needed attention and we had faultless service from the team ! More

by jason.careless
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan
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Feb 11, 2025 -

Pinnacle Nissan responded

Jason, thank you for your fantastic review! We're thrilled to hear that our team provided you with excellent service. Your satisfaction means a lot to us, and we're always here to help with any issues. Looking forward to serving you again!

February 10, 2025

Service was completed in less time than anticipated. Very pleased with how I was treated by Service Rep Billy. More

by joanpoladian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy
Report | Print
Feb 11, 2025 -

Pinnacle Nissan responded

Thank you for your fantastic review, Joan! We're thrilled to hear that you had a great experience with Billy and that we exceeded your time expectations. We appreciate your support and look forward to serving you again!

February 09, 2025

It went smoothly, it would be nice though if Nissan had a shuttle service to Enterprise leasing and back. More

by Kenlow
Recommend Dealer
Yes
Employees Worked With
Dan in Service
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Feb 10, 2025 -

Pinnacle Nissan responded

Thanks for your feedback! We're thrilled to hear your experience went smoothly. Your suggestion about a shuttle service is valuable and we'll definitely consider it as we strive to enhance our customer experience. We appreciate your input and support!

February 09, 2025

Very friendly And made sure the service is explained correctly. I enjoyed the Customer Service More

by toolmaker602
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordon from the Service Dept.
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Feb 10, 2025 -

Pinnacle Nissan responded

Thank you for your kind words! We’re thrilled to hear you had a great experience with our team. Providing clear and friendly service is our priority, and it’s wonderful to know you enjoyed it. We look forward to serving you again!

February 09, 2025

Very good. Service completed in a couple of hours. I was notified a long the way. More

by SC0TTE6O99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan in the Service Dept.
Report | Print
Feb 10, 2025 -

Pinnacle Nissan responded

Thanks! We're thrilled to hear you had a great experience and appreciated our timely updates. Your satisfaction is our priority, and we look forward to serving you again soon!

February 09, 2025

Service was amazing and prompt. Even for a walk in customer. Got me in and out. More

by DLOERZEL1018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy Ferreri
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Feb 10, 2025 -

Pinnacle Nissan responded

Thanks for your fantastic feedback! We're thrilled to hear that you had such a positive experience with our prompt service, especially as a walk-in. We look forward to welcoming you back again soon!

February 09, 2025

Very professional and understood my needs. I let them know that I was coming from Payson and had another appointment 10 miles away. They got me in and out quickly. More

by ghppyface
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy in service
Report | Print
Feb 10, 2025 -

Pinnacle Nissan responded

Thank you! We’re thrilled to hear you had a positive experience. We always strive to meet our clients' needs efficiently. Looking forward to seeing you again soon!

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