Pinnacle Nissan - Service Center

I recently took my 2020 Nissan Altima to Pinnacle Nissans service center after my AC stopped working, and I’m beyond impressed with the service I received. The summer heat made this issue really urgent, and service center after my AC stopped working, and I’m beyond impressed with the service I received. The summer heat made this issue really urgent, and the team at Pinnacle Nissan understood that. From the moment I arrived, they were attentive and eager to help. The service advisor listened to my concerns, explained what might be causing the problem, and reassured me that they’d take care of it. They quickly diagnosed the issue, kept me informed throughout the process, and were very transparent about the repair costs. I never felt pressured, and they even provided tips to maintain the AC system going forward. The technicians got the job done quickly, and now my AC is blowing ice-cold air again, just in time for the hotter weather! I’m so grateful for their prompt and professional service, and I’ll definitely be coming back for any future maintenance. If you’re having car troubles and want a reliable, customer-focused service center, I highly recommend Pinnacle Nissan. They made fixing my Altima’s AC a breeze! More

I recently had to replace the starter on my 2020 Nissan Armada, and I couldn't be more impressed with the service I received at Pinnacle Nissan. From the moment I brought my car in, the staff was friendly Armada, and I couldn't be more impressed with the service I received at Pinnacle Nissan. From the moment I brought my car in, the staff was friendly and knowledgeable, making the entire process smooth and stress-free. The service advisor, Steve Six, quickly diagnosed the issue and explained everything clearly. They provided a detailed estimate and walked me through the steps they would take to replace the starter. What I appreciated most was their transparency—no surprise fees or unnecessary upsells, just honest and straightforward service. The work was done promptly, and I was kept in the loop throughout the repair process. When I picked up my Armada, it was running perfectly, and the team had even taken the time to ensure everything was cleaned up and in great shape. If you need trustworthy and professional service, I highly recommend Pinnacle Nissan. They made what could have been a stressful situation easy and painless. I’ll definitely be returning for future maintenance and repairs! More

Very pleased with the service they provided. Impressed with the professionalism and will definitely be back next time. Impressed with the professionalism and will definitely be back next time. More

I have had a miserable experience working with this service department. I brought my 2018 Rogue in for CVT replacement with 4 codes. And after the transmission replacement, I got my car back and it dro service department. I brought my 2018 Rogue in for CVT replacement with 4 codes. And after the transmission replacement, I got my car back and it drove even worse. I got my car on 08DEC23 and literally when I pulled down the street I called the service advisor, and he said I have to drive the car for a few days so it can "relearn" my driving pattern. On Sunday I left a message and did not get a call on Monday like I was told I would. The car just basically "Transmission Brakes" continuously. I took it back to them 19DEC23 and I still have the 4 codes. I asked the advisor if he could look at the report when I brought it in and he said he could not because it is not accessible. I asked isn't it on the computer? He stated it was not it was in a box and he would need time to have someone retrieve it. There is NO WAY a company this has that sort of process!. I am almost certain they are going to make the $2900 mean absolutely nothing!!! Just terrible More

Very pleasant to deal with. Very pleasant experience Friendly and personable staff Recommend to friends Very pleasant experience Friendly and personable staff Recommend to friends More

My Armada has had issues since day one. The service department is not helpful. It's the same scenario every time. I have a list of issues, they take hours to look at it and 9/10 issues are The service department is not helpful. It's the same scenario every time. I have a list of issues, they take hours to look at it and 9/10 issues are dismissed. If this is "normal" for the Nissans I strongly recommend you buy a different vehicle. More

My Armada has had issues since day one. The service department is not helpful. It's the same scenario every time. I have a list of issues, they take hours to look at it and 9/10 issues are The service department is not helpful. It's the same scenario every time. I have a list of issues, they take hours to look at it and 9/10 issues are dismissed. If this is "normal" for the Nissans I strongly recommend you buy a different vehicle. More

My Armada has had issues since day one. The service department is not helpful. It's the same scenario every time. I have a list of issues, they take hours to look at it and 9/10 issues are The service department is not helpful. It's the same scenario every time. I have a list of issues, they take hours to look at it and 9/10 issues are dismissed. If this is "normal" for the Nissans I strongly recommend you buy a different vehicle. More

Beware of their Service Department! ! If I could rate a negative number I would. They had my Frontier in for a plugged up catalytic converter, which cost me $4,400 to replace. Shortly a ! If I could rate a negative number I would. They had my Frontier in for a plugged up catalytic converter, which cost me $4,400 to replace. Shortly after getting my truck back the engine blew up. Scratched cylinder, need to replace the engine! Even the general manager didn't care to help me out. Wanted to sell me a cheap car. There are plenty of other places to go. Please be cautious. More

Joey did excellent job on my nissan altima good customer service 100% Thanks Joey Johnson customer service 100% Thanks Joey Johnson More