Pinnacle Nissan - Service Center

Very pleasant atmosphere in waiting area. Vehicle was ready in a timely manner and washed as promised. Service advisor listened & explained what was being done & cost up front . Vehicle was ready in a timely manner and washed as promised. Service advisor listened & explained what was being done & cost up front . More

Had a good service appointment with Pinnaacle Nissan as this is the dealsr I purchased my vehicle from this is the dealsr I purchased my vehicle from More

Eddie was my service writer and I really thought he was excellent! Very communicative and convenient getting my vehicle checked in and completed quickly. excellent! Very communicative and convenient getting my vehicle checked in and completed quickly. More

I had a prompt, courteous service appointment for paint protection re-application with an accommodating, clean, and comfortable waiting lounge. protection re-application with an accommodating, clean, and comfortable waiting lounge. More

They delivered the estimates three hours service that they said would in just over an hour. Great! they said would in just over an hour. Great! More

Professional and well organized and fast service was a positive experience nice snakes and water while I waited for 2 hours positive experience nice snakes and water while I waited for 2 hours More

Why is fifteen words required ro say they did a good job kn time and for the price promised. kn time and for the price promised. More

Good service and waiting room has everything I need. Can get work done while I wait. Can get work done while I wait. More

I've generally had a good experience with a SRS system wire harness replacement under warranty, replacing damaged control arms, etc. This past service something was misdiagnosed and I paid for a $400+ wire harness replacement under warranty, replacing damaged control arms, etc. This past service something was misdiagnosed and I paid for a $400+ part not including labor. After more diagnosis the true cause was determined and fixed (under no extra labor cost, to their credit). Unfortunately I did have to go back and forth to get any sort of compensation for the unnecessary new part. I had kept the old part so I came to them with two options I preferred, both where I still pay the labor charges: 1) they put back the old part and take the new one 2) they comp the new part. They would not budge beyond future service credit for the cost of that part. A lackluster response. After that service credit is gone I'll likely consider other places now. 4 stars instead of lower because they did provide a good experience in the past, otherwise this would be a 2 or 3. More

Great job! We were happy with the rental and the service performed. Thank you, Nissan 😘 We were happy with the rental and the service performed. Thank you, Nissan 😘 More