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Pinnacle Nissan - Service Center

Scottsdale, AZ

4.6
586 Reviews
Call Service Center (480) 339-7780

586 Reviews of Pinnacle Nissan - Service Center

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February 18, 2025

Wes does a awesome job thanks a lot For all you do for us and our car More

by MLEATON79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes
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Feb 19, 2025 -

Pinnacle Nissan responded

Thank you for your kind words! We're glad to hear that Wes took great care of you and your car. We appreciate your trust and look forward to helping you again in the future!

February 18, 2025

Terrific customer service. Your service representative Westin did a great job and was very communicative More

by TLFRANCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Westin in service
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Feb 19, 2025 -

Pinnacle Nissan responded

Thank you for your kind words! We're so glad to hear that Westin provided excellent service and kept you informed throughout the process. We appreciate your feedback and look forward to serving you again in the future!

February 18, 2025

Great service little long with a car they had problems with it but that's understandable it happens five stars still More

by MARKIEMARK7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 19, 2025 -

Pinnacle Nissan responded

Thanks for the fantastic review! We appreciate your understanding regarding the car issues and are glad to hear you felt well taken care of. Your support means a lot to us, and we're here to ensure your next experience is even smoother!

February 18, 2025

Responsive, fast service, and polite. Eddie got me in and out and was a pleasure. More

by SALDEMURO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie
Report | Print
Feb 19, 2025 -

Pinnacle Nissan responded

Thanks for the fantastic review! We're thrilled to hear you had a great experience with Eddie. Our team always strives to provide efficient and friendly service. Looking forward to seeing you again soon!

February 18, 2025

Never received print out of car's condition after oil and filter service with topping off fluids and tire rotation. Also, car was not washed when it was requested. More

by Ruth Aiello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes
Report | Print
Feb 19, 2025 -

Pinnacle Nissan responded

We understand how important these details are, and we will make sure to address this going forward. We strive to meet our customers' expectations. If you'd like to discuss this further or if there’s anything else we can do to assist, please don’t hesitate to contact Anna Algiene, our Service Director, at 480-339-7780.

February 17, 2025

Very prompt and courteous service. The wait time was within the estimated time provided and the car wash was the best! More

by JELLY.BELLIDANCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan
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Feb 18, 2025 -

Pinnacle Nissan responded

Thank yoU! We’re thrilled to hear you had a great experience with our service. Our team works hard to ensure promptness and quality, and it’s wonderful to know you loved the car wash. We appreciate your support and look forward to serving you again!

February 17, 2025

Attentive . Good service! Good value for your money 💰! Good resource and actively wants return business! More

by BACONSTEVE54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Silversmith and Josie Green
Report | Print
Feb 18, 2025 -

Pinnacle Nissan responded

Thanks! We're thrilled to hear you had a great experience. Our team works hard to provide excellent service and value, and your feedback means a lot. We look forward to welcoming you back soon!

February 16, 2025

Great job I really appreciate your honesty. All it was wrong with my negative battery post was loose instead of fixing the part that I requested. More

by BILLYROE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edd
Report | Print
Feb 17, 2025 -

Pinnacle Nissan responded

Thanks, Billy! We’re thrilled to hear you appreciated our honesty. It’s our goal to provide accurate solutions, and we’re glad we could resolve your battery issue efficiently. Your feedback really motivates our team!

February 16, 2025

Wes is the best of the best. He is very helpful and understands the situation. We need more like him. Keep up the good work. I am a forever loyal customer. More

by Lady P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes
Report | Print
Feb 17, 2025 -

Pinnacle Nissan responded

Thank you for your kind words! We're thrilled to hear about your positive experience with Wes. Our team works hard to provide the best service, and it’s wonderful to know we’ve earned your loyalty. We appreciate your support!

February 15, 2025

Great service team here! Joey is the best and looks out for your needs. Thank you Pinnacle! More

by Cadillac Galante
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 17, 2025 -

Pinnacle Nissan responded

Thanks! We're thrilled to hear you had a great experience with Joey and our service team. Your satisfaction means a lot to us, and we appreciate your kind words about Pinnacle!

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