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Pinnacle Nissan - Service Center

Scottsdale, AZ

4.6
586 Reviews

586 Reviews of Pinnacle Nissan - Service Center

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February 22, 2025

Not the fastest, but the service is always good and done right. And the waiting area is nice also. More

by WACSONJIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan in service dept.
Feb 24, 2025 -

Pinnacle Nissan responded

Thanks! We appreciate your understanding and are glad to hear you enjoy our service and waiting area. We're committed to quality, and your feedback motivates us to keep improving. Hope to see you again soon!

February 22, 2025

Service personnel at Pinnacle Nissan is always friendly, reliable, prompt, and informative. Thank you, as usual! More

by ritaeeddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Thomas
Feb 24, 2025 -

Pinnacle Nissan responded

Thank you! We’re thrilled to hear you had a great experience with our team. Your kind words motivate us to keep delivering excellent service. We appreciate your continued support!

February 22, 2025

I’ve been going to Pinnacle Nissan for a decade, now, and they’ve always taken excellent care of me. Joey, Wes, and the rest of the service team are rockstars for sure! More

by allucio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Johnson
Feb 24, 2025 -

Pinnacle Nissan responded

Allucio, thank you for your fantastic review! We’re thrilled to hear you’ve had such great experiences with Joey, Wes, and our service team. Your loyalty over the years means a lot to us. We look forward to continuing to provide you with excellent service!

February 21, 2025

What a wonderful experience. Eddie and the team provided great service and made sure my vehicles needs were met. More

by MSHAMS33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie
Feb 24, 2025 -

Pinnacle Nissan responded

Thank you for your fantastic review! We're thrilled to hear that Eddie and the team exceeded your expectations. Your satisfaction is our priority, and we look forward to serving you again!

February 20, 2025

My service representative greeted me promptly, helped with all my needs and completed on time More

by di@prusinowski.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not applicable
Feb 21, 2025 -

Pinnacle Nissan responded

Thank you for sharing your experience! We're glad to hear that your service representative was prompt, attentive, and able to meet your needs on time. We appreciate your business and look forward to assisting you again!

February 19, 2025

Met my service rep at specified time and he took down my information very quickly. I stayed at the dealership and waited for the service to be completed. I was given an approximate waiting time of 2 hours. More

by steiny3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Ferrari, Service Rep.
Feb 20, 2025 -

Pinnacle Nissan responded

Thanks! We're thrilled to hear you had such a positive experience with our service team. Timely service and clear communication are our priorities, and it’s great to know we hit the mark. We appreciate your feedback and look forward to serving you again!

February 19, 2025

Service rep was very courteous with consistent communication and went out of his way to make sure I was not convenient in any way More

by Patrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
Feb 20, 2025 -

Pinnacle Nissan responded

Thanks for your fantastic feedback, Patrick! We're thrilled to hear our service rep made your experience so positive. Providing courteous and attentive service is our priority, and it’s great to know we hit the mark. Your support means a lot to us!

February 19, 2025

Thorough assessment of vehicle, kind staff, efficient correction to issues identified. grateful for the time and energy Wes and team put into my car! More

by darylgrassel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes Auer
Feb 20, 2025 -

Pinnacle Nissan responded

Thanks, Daryl! We’re thrilled to hear you had a great experience with Wes and the team. Your satisfaction is our priority, and we appreciate your kind words about our service. Looking forward to seeing you again!

February 19, 2025

Service department very attentive and professional. Your new car sales department also very attentive and professional. More

by flneeley01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Pinnacle Nissan responded

Thank you for your fantastic feedback! We're thrilled to hear that you had such a positive experience with both our service and sales departments. Your satisfaction is our priority, and we look forward to assisting you again in the future!

February 19, 2025

He was a very nice person and gave me all the necessary instructions and performed the services well. Thank you. More

by POUREMAD94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Pinnacle Nissan responded

We’re thrilled to hear about your positive experience! Our team takes pride in providing clear instructions and excellent service. Thank you for your kind words and for taking the time to share your feedback!

Feb 20, 2025 -

Pinnacle Nissan responded

Thank you for your kind review! We're so glad to hear that you had a positive experience and that the service was performed well. We truly appreciate your feedback and look forward to serving you again!