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Pinnacle Nissan - Service Center

Scottsdale, AZ

4.6
593 Reviews
Call Service Center (480) 339-7780

593 Reviews of Pinnacle Nissan - Service Center

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December 27, 2024

Every place i go rotates your tires for free with an oil change. Because I used a coupon and didn't pay $80 for an oil change you guys don't rotate tires. Guess I'll just start going elsewhere for oil chang More

by TREVAROSE01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know
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Dec 30, 2024 -

Pinnacle Nissan responded

We understand how important it is to have a comprehensive service, and we apologize for any misunderstanding regarding the tire rotation with your oil change. Our services are designed to provide value, and we always aim to offer quality care that matches our customers' expectations. We would love to discuss this further and see how we can assist you better moving forward. Feel free to reach out to Anna Algiene at 480-339-7780 for further clarification or assistance.

December 26, 2024

Excellent service; fast appointment, staff exceptionally friendly and respectful. Place very clean and great coffee and snacks. More

by Azrealtorsarai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

Pinnacle Nissan responded

Thanks for the fantastic review! We're thrilled to hear you had a great experience with our team and enjoyed the amenities. Your kind words motivate us to keep providing top-notch service. We look forward to welcoming you back soon!

December 26, 2024

Pleasant and overall good. Took longer than anticipated but good.I need to write more to post your minimum More

by schembem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2024 -

Pinnacle Nissan responded

Thanks for your feedback! We're glad you had a pleasant experience. We appreciate your patience and understand the need for more content. If you have any suggestions for improvement, we’d love to hear them!

December 25, 2024

Dan Thomas was amazing! He explained everything and kept me up to date on the repairs. I will definitely come back. More

by Olsonfamily07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Thomas
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Dec 30, 2024 -

Pinnacle Nissan responded

Thanks! We're thrilled to hear you had a great experience with Dan. Keeping our customers informed is a top priority, and we’re glad he delivered. We look forward to seeing you again for your next visit!

December 22, 2024

Great service with clear explanations. I will come back, Joey is a great manager, give him a raise! More

by MARKNYSE4U
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Johnson
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Dec 23, 2024 -

Pinnacle Nissan responded

Thanks, Mark! We’re thrilled to hear you had a great experience and found our service helpful. Joey will be delighted to hear your praise. We look forward to your next visit!

December 22, 2024

Great service and friendly staff. Happy with my purchase from Pinnacle Nissan and the vehicle I purchased. More

by maceyadam00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 23, 2024 -

Pinnacle Nissan responded

Thanks for the fantastic feedback, Macey! We're thrilled to hear you had a great experience with our team and love your new vehicle. Your satisfaction means the world to us, and we appreciate your support!

December 22, 2024

Service was good No pressure to sell me on other services Care was ready when promised More

by S.MANKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 23, 2024 -

Pinnacle Nissan responded

Thanks for your feedback! We're thrilled to hear you had a positive experience and appreciated our no-pressure approach. Delivering on our promises is what we aim for. Looking forward to serving you again!

December 21, 2024

Mike always gets me in fast and keeps me informed on when I will get my car back or any problems. Great service. More

by SCSHIVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike king
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Dec 23, 2024 -

Pinnacle Nissan responded

Thanks for the fantastic review! We're thrilled to hear that Mike provided you with quick and informative service. We appreciate your support and look forward to helping you again in the future!

December 21, 2024

Jordan was professional and friendly when I checked in and out with my Nissan Murano More

by JOHNFAZEKAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
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Dec 23, 2024 -

Pinnacle Nissan responded

Thanks for sharing your experience, John! We're thrilled to hear that Jordan made your check-in and check-out smooth and enjoyable. Your satisfaction is our priority, and we appreciate your kind words!

December 21, 2024

Eddie and Cory were extremely helpful as always. I always recommend them when I can. Cory is a wizard with alignments and they always seem to fit me in same day. More

by C. Taylor Rigley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory and Eddie
Report | Print
Dec 23, 2024 -

Pinnacle Nissan responded

Thanks! We’re thrilled to hear that Eddie and Cory provided you with excellent service. It’s great to know Cory's alignment expertise and our quick scheduling made a difference for you. We appreciate your recommendations and look forward to seeing you again soon!

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