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Pinnacle Nissan - Service Center

Scottsdale, AZ

4.7
655 Reviews

655 Reviews of Pinnacle Nissan - Service Center

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June 26, 2025

EDDIE, the service person that I work with was absolutely awesome. It was a part that we had to wait for for about two months, but he kept me informed as to the progress that we were making ongoing and I. Re More

by MARLEYNAPLES01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie in service.
Jun 26, 2025 -

Pinnacle Nissan responded

We're thrilled to hear about your positive experience with Eddie! Keeping our customers informed is a top priority for us. Thank you for taking the time to share your feedback, and we appreciate your patience throughout the process! Enjoy your Nissan!

June 24, 2025

Wonderful, peaceful, quick and easy. Fresh coffee, nice environment, communication was clear and precise. they timing was perfect. More

by elisalongoria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie
Jun 25, 2025 -

Pinnacle Nissan responded

Thank you for your fantastic review! We're thrilled to hear you had a wonderful experience with us. It's great to know our environment and service made your visit enjoyable. We appreciate your feedback and look forward to welcoming you back soon!

June 23, 2025

I do not have anything specific to say about this dealership. They did what I asked them to do. Wes was excellent in communicating and providing updates. More

by Blockd1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2025 -

Pinnacle Nissan responded

Thank you for your kind words! We’re thrilled to hear that Wes provided excellent communication and met your needs. Your satisfaction is our priority, and we appreciate you taking the time to share your experience!

June 22, 2025

Friendly service. Easy to make an appointment that is convenient for my schedule. Service was great with no push for any additional work suggested. Recall issues were More

by sjlakics
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan in service dept.
Jun 23, 2025 -

Pinnacle Nissan responded

Thank you for your fantastic feedback! We're thrilled to hear you had a great experience with our friendly service and smooth appointment scheduling. Your satisfaction is our priority, and we're glad we could assist you promptly. We look forward to seeing you again!

June 21, 2025

Dan Thomas, my service advisor, is great — super friendly and got me in and out. More

by rescue mama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Thomas, Service
Jun 23, 2025 -

Pinnacle Nissan responded

Thank you! We're thrilled to hear about your positive experience with Dan. Our team strives to provide friendly and efficient service, and it’s great to know we hit the mark. We appreciate your feedback and look forward to serving you again!

June 18, 2025

Easy to schedule good customer service completed the service without complications. Overall good experience would recommend More

by arholmes87
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Pinnacle Nissan responded

Thank you for your fantastic review! We're thrilled to hear you had a smooth experience with us. Your recommendation means a lot, and we look forward to serving you again in the future!

June 16, 2025

Dan took care of everything for us. Theresa car is running like normal again Easy to do business with More

by brendan.duggan
Recommend Dealer
Yes
Employees Worked With
Dan
Jun 18, 2025 -

Pinnacle Nissan responded

Thank you for the fantastic feedback, Brendan! We're thrilled to hear that Dan provided excellent service and that Theresa's car is back to running smoothly. We appreciate your support and look forward to serving you again!

June 13, 2025

Pinnacle Nissan is the best dealership. Exceptional service. The staff are very professional and attentive More

by Claudia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Fernandez
Jun 16, 2025 -

Pinnacle Nissan responded

Thank you, Claudia! We're thrilled to hear you had such a positive experience with our team. Providing exceptional service is our top priority, and your feedback means a lot to us. We look forward to serving you again!

June 13, 2025

They are willing to stand behind their work and assure that it gets done right. More

by Blake G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes
Jun 16, 2025 -

Pinnacle Nissan responded

Thank you for your kind words, Blake! We take pride in our commitment to quality and customer satisfaction. It's great to hear that our dedication to getting things done right made a positive impression. We appreciate your support!

June 12, 2025

We live in north central AZ. Had an issue with our AC. The dealership investigated the potential issue thoroughly and sai all looked good. There was no charge ehich we were SO gr More

by JOESDOLLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Worked with service dept
Jun 16, 2025 -

Pinnacle Nissan responded

Thank you for the wonderful review! We’re thrilled to hear about your positive experience and that our team provided thorough and professional service. We look forward to helping you again when you're ready for your next vehicle. Safe travels until then!

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