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Pinnacle Nissan - Service Center

Scottsdale, AZ

4.6
593 Reviews
Call Service Center (480) 339-7780

593 Reviews of Pinnacle Nissan - Service Center

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January 01, 2025

They incorrectly serviced my vechical when i purchased it used. I used Carfax and it was free of accdents... 8 months later carfax was changed to an accedent from 2022 all thru magic? Now they tell me I n More

by susiemulder00
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Mancillas
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2025 -

Pinnacle Nissan responded

We understand the importance of transparency, especially when it comes to purchasing a used vehicle. We want to ensure that our customers feel confident and supported in their experience with us. It sounds like there may have been some misunderstanding regarding your vehicle's history. The changes to the Carfax report and the service issues you're describing are concerning, and we want to make sure these concerns are addressed properly. We invite you to reach out to Anna Algiene at 480-339-7780.

January 01, 2025

They are always soooo helpful and friendly and the goodies while we wait are super duper 👏❤️ More

by SUEYSMALLWOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2025 -

Pinnacle Nissan responded

Suey, we’re thrilled to hear you had such a positive experience! Our team loves providing friendly service, and we’re glad you enjoyed the goodies. Your support means the world to us!

January 01, 2025

Always good service and excellent quality of work that was completed technician is very knowledgeable in his job More

by jeanwarshefski
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Advisor
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Jan 03, 2025 -

Pinnacle Nissan responded

Thanks for the fantastic review, Jean! We're thrilled to hear that you experienced great service and quality work from our knowledgeable technician. Your satisfaction means a lot to us, and we look forward to serving you again in the future!

January 01, 2025

Fast and efficient technicians with a nice spacious seating in the back to work on my laptop. More

by QUINN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike King
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Jan 03, 2025 -

Pinnacle Nissan responded

Thanks, Quinn! We’re thrilled you had a great experience with our technicians and found the seating comfortable for your work. We appreciate your feedback and look forward to seeing you again soon!

January 01, 2025

They have been great and are fixing my stereo that was not working. Everyone has been great. More

by MLYNGSTAD07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2025 -

Pinnacle Nissan responded

Thanks! We're thrilled to hear that you're having a great experience with us. Our team is dedicated to providing excellent service, and we're happy to help get your stereo back in working order. Your support means a lot!

January 01, 2025

Everything that was needed to get my vehicle back on the road was completed while I waited. More

by Michael C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2025 -

Pinnacle Nissan responded

Thanks for the fantastic review, Michael! We're thrilled to hear that your vehicle was taken care of promptly. Our team always aims to provide speedy and efficient service. Looking forward to seeing you again!

December 31, 2024

Fast, friendly, and transparent service. I appreciate the honesty of the service team and will continue to bring our car here for service. More

by CHARWELL9669
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2025 -

Pinnacle Nissan responded

Thanks! We're thrilled to hear you had a great experience with our team. Honesty and transparency are our priorities, and we appreciate your continued trust in us for your car service needs. Looking forward to seeing you again soon!

December 31, 2024

Always get great service. Mike King takes care of me. Explains the costs and work completed More

by USERBE18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike King
Report | Print
Jan 03, 2025 -

Pinnacle Nissan responded

Thanks! We're thrilled to hear you consistently receive great service from Mike. We pride ourselves on clear communication and quality care. Your feedback motivates us to keep up the good work!

December 29, 2024

Always great, friendly and helpful service. My service visits have always gone very well, and I will be back for the next scheduled maintenance. More

by ROBERTBOB650
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie
Report | Print
Dec 30, 2024 -

Pinnacle Nissan responded

We’re so glad to hear that you’ve had great, friendly, and helpful service during your visits. It’s always our goal to provide a smooth and positive experience, and we’re happy to know we’ve done that for you. We look forward to seeing you at your next scheduled maintenance!

December 29, 2024

Good location friendly people clean restrooms acomadating hours I think there was an American flag flying, if not they should install one More

by JTAPHAUS
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan the service advisor
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Dec 30, 2024 -

Pinnacle Nissan responded

We're glad to hear that you had a positive experience with our friendly team and clean facilities. We truly appreciate your feedback and look forward to serving you again in the future!

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