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Pinnacle Nissan - Service Center

Scottsdale, AZ

4.6
593 Reviews

593 Reviews of Pinnacle Nissan - Service Center

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January 05, 2025

Great customer service. Nice, fast and helpful. Got me in and out with ni issues More

by blaneyinc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

Pinnacle Nissan responded

Blaneyinc, we are so pleased you enjoyed your visit to Pinnacle Nissan!

January 05, 2025

Keep me informed and apologize for delays I don't come in the dealer often but good experience overall More

by djmendoza2003
Recommend Dealer
Yes
Employees Worked With
West tell him that he's great ok ?? respectful
Jan 07, 2025 -

Pinnacle Nissan responded

Djmendoza2003, thank you so much for the positive review!

January 05, 2025

Service Dept addressed all my needs. They also kept me up-to-date on the progress of the work being done on my vehicle. And had my car back to me in a reasonable amount of time. More

by SC0TTE6O99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie in Service
Jan 07, 2025 -

Pinnacle Nissan responded

We are always more than happy to assist you if anything else comes up. Take care!

January 04, 2025

The service done was excellent. When I arrived to pick the car and pay the bill, I found out that if I use my credit card the dealership was adding a 3% fee to the bill. I paid More

by Mjbolduc9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No one
Jan 07, 2025 -

Pinnacle Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 04, 2025

Ccx cxx ccc vvb ggg fds th get ccf ffc this bbb hub big gv bug More

by jgrouf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernandez
Jan 07, 2025 -

Pinnacle Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 04, 2025

Always a pleasure working with Eddy the pinnacle Nissan tech, I feel that my vehicle is always in good hands More

by CHEWITA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddy
Jan 07, 2025 -

Pinnacle Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Thank you again for the great review!

January 04, 2025

From beginning to end a very pleasant experience at Pinnacle Nissan service . Thank you very much ! More

by jmn2254
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey - service and team
Jan 07, 2025 -

Pinnacle Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 04, 2025

Wes is on the spot takes care of all my needs and that was 11 words so let me throw a couple more in to make 15 More

by DANESSEX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wes
Jan 07, 2025 -

Pinnacle Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 03, 2025

No issues at all. Everything was great. Easy and quick, faster than expected. Good experience More

by BCW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike King
Jan 06, 2025 -

Pinnacle Nissan responded

Thanks! We're thrilled to hear you had such a positive experience. Our team works hard to make things smooth and efficient, so it’s great to know we hit the mark. We appreciate your feedback!

January 03, 2025

Eddie and the techs went above and beyond diagnosing a strange rattle sound with my car and so far I haven't heard the noise come back. More

by mspletter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Fernandez
Jan 06, 2025 -

Pinnacle Nissan responded

We’re thrilled to hear that Eddie and the team took such great care of your car! It’s always our goal to go above and beyond for our customers. Thanks for sharing your experience, and we look forward to serving you again!

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