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Pinnacle Nissan - Service Center

Scottsdale, AZ

4.6
589 Reviews

589 Reviews of Pinnacle Nissan - Service Center

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January 20, 2025

Wes is great. He knows his stuff. I was taken care of quickly. Waiting room is clean and comfortable. More

by trufrano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes is the service department
Jan 21, 2025 -

Pinnacle Nissan responded

Thanks for the fantastic feedback! We're thrilled to hear that Wes provided excellent service and that you enjoyed our waiting room. Your comfort and satisfaction are our top priorities. We look forward to seeing you again!

January 20, 2025

Friendly staff and quick turn around! Miguel got our car in quickly, offered a car wash, and even had an offer to help with our service! Appreciate it! Dan cashed us out and we were on ou More

by KATKAT1192
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Valdez, Dan Thomas
Jan 21, 2025 -

Pinnacle Nissan responded

Thanks! We're thrilled to hear about your positive experience with Miguel and Dan. Our team is dedicated to providing quick and friendly service, and your feedback means a lot to us. We look forward to seeing you again soon!

January 20, 2025

Everyone in every department is great. Customer service is stellar. Thank you for everything.that you do. More

by Judith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Thomas
Jan 21, 2025 -

Pinnacle Nissan responded

Judith, thank you for your awesome review! We're thrilled to hear that you had such a positive experience with our team. Your kind words inspire us to keep delivering stellar service. We appreciate your support!

January 20, 2025

Honest guy who worked on my car on Saturday morning in Scottsdale. Thank you so much . More

by DENISES140
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Pinnacle Nissan responded

Thanks, Denise! We're thrilled to hear you had a great experience with our team in Scottsdale. We appreciate your kind words and look forward to helping you again in the future!

January 19, 2025

The exemplary care, attention detail and budget minded performance extended by all of your service staff is top tier I have been a loyal customer of yours for several years and bring all my vehicles to More

by RONSKIBA364
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Joey Johnson, Dan Thomas, Billy
Jan 20, 2025 -

Pinnacle Nissan responded

Thanks for the fantastic review! We're thrilled to hear that Joey and the team have consistently provided you with top-notch service. Your loyalty means the world to us, and we appreciate your recommendations. We're here to keep your vehicles in great shape for years to come!

January 19, 2025

Mike King was excellent! I am completely satisfied with my service at Pinnacle Nissan. I will always recommend Pinnacle Nissan for their quick and efficient customer service. More

by MUSASHI.MIYASHI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike King
Jan 21, 2025 -

Pinnacle Nissan responded

Thanks! We’re thrilled to hear you had an excellent experience with Mike King. Your satisfaction and recommendations mean a lot to us. We look forward to serving you again at Pinnacle Nissan!

January 19, 2025

Did not find the problem with the car, needed to bring back to continue to seek the intermittent problem More

by FUTUROGREEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Mancillas
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Pinnacle Nissan responded

Intermittent problems can be particularly tricky, but our team is committed to working diligently until we get to the bottom of it. Please feel free to reach out to Anna Algiene at 480-339-7780 to arrange a follow-up appointment.

January 18, 2025

Love their work and team and they are all nice and hard working I will come back and use them again More

by ROBKULMAN13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Pinnacle Nissan responded

Rob, we truly appreciate your kind words! We're thrilled to hear you love our team and their hard work. Your support means a lot to us, and we can't wait to welcome you back again soon!

January 18, 2025

Eddie is very helpful. Always happy to help me. He goes the extra mile to find answers to my questions. More

by ALGENTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Fernandez in service
Jan 20, 2025 -

Pinnacle Nissan responded

Thanks for the fantastic feedback! We're thrilled to hear that Eddie is making such a positive impact. Our team is dedicated to going above and beyond for our customers, and it’s great to know we’re hitting the mark. We appreciate your support!

January 18, 2025

Pinnacle Nissan made the entire experience very easy. My truck (2020 Frontier) was towed there and they called me first thing the next morning to hear what was going on. They quickly diagnosed the issue More

by RC52K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan in the Service Department
Jan 20, 2025 -

Pinnacle Nissan responded

Thank! We’re thrilled to hear about your smooth experience with Pinnacle Nissan. Our team works hard to ensure quick service and communication, so it’s great to know we met your expectations. Enjoy your 2020 Frontier, and we look forward to serving you again!

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