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Pinnacle Nissan - Service Center

Scottsdale, AZ

4.6
620 Reviews

620 Reviews of Pinnacle Nissan - Service Center

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May 13, 2025

I talked to Jordan on the phone about the issue about my car. He assured me he will take good care. More

by terminator20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Johnson + Jordan Von Hotten
May 16, 2025 -

Pinnacle Nissan responded

Thanks for your wonderful review! We're thrilled to hear that Jordan provided you with great support. Our team is always here to ensure your experience is top-notch. We appreciate your trust in us!

May 10, 2025

This was my first visit and had no issues with service and my advisor was very professional. More

by RAIDERBRUCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Thomas
May 16, 2025 -

Pinnacle Nissan responded

Thanks! We're thrilled to hear you had a great first visit and that our team provided you with professional service. We look forward to welcoming you back soon for another excellent experience!

May 10, 2025

The work was done quickly and efficiently. Drop off and pick up was also quick and easy. More

by richeray17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Pinnacle Nissan responded

Thank you for your fantastic review! We're thrilled to hear that you had a quick and efficient experience with us. Your satisfaction is our priority, and we appreciate your feedback. Looking forward to serving you again soon!

May 09, 2025

Excellent at every step Dan and his crew are incredible at their jobs. I was extremely impressed with start to finish! More

by Azhondadoc
Recommend Dealer
Yes
Employees Worked With
Dan
May 12, 2025 -

Pinnacle Nissan responded

Thank you for the fantastic feedback! We’re thrilled to hear that you had such a positive experience with Dan and the team. Your satisfaction is our top priority, and we appreciate you taking the time to share your thoughts!

May 09, 2025

I’ve been coming to Pinnacle Nissan Service Center for years. Joey is a great service manager. If you come to him with your needs he will always do his best to help! Dan is a great service advisor & does More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey & Dan
May 12, 2025 -

Pinnacle Nissan responded

Thanks, Chris! We’re thrilled to hear you’ve had such positive experiences with Joey and Dan. Your loyalty and kind words mean a lot to us. We're here to keep your Nissan Frontier running great! Looking forward to seeing you again soon!

May 08, 2025

Wes was great and helped with issues on the car, thanks for all support from your end More

by vishalevoor2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes
May 09, 2025 -

Pinnacle Nissan responded

Thanks for the fantastic review! We're thrilled to hear that Wes provided you with excellent support. Our team is always here to help, and your feedback means a lot to us!

May 08, 2025

Love it. Great people, great service, location is close to my house. Enjoy it all More

by hotlooking_7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No sales pplzle
May 09, 2025 -

Pinnacle Nissan responded

Thanks! We’re thrilled to hear you’re enjoying our service and location. Our team works hard to create a great experience, and your feedback means a lot to us. We look forward to seeing you again soon!

May 03, 2025

Great appointment. A few inspections were completed during my oil change appointment and a report was received with recommendations for upcoming maintenance. The appo More

by DESCOM0101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Pinnacle Nissan responded

Thanks for the fantastic review! We're glad you found the inspections helpful and appreciate your patience during the appointment. Your feedback is invaluable as we strive to improve our services. Looking forward to keeping your vehicle in top shape!

May 01, 2025

Service dept was very accommodating to an unusual request about a dead battery. Quick and efficient and pleasant. More

by ERNIERICHARD77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025 -

Pinnacle Nissan responded

Thank you for the positive feedback! We’re glad to hear our service department was able to accommodate your request and provide a quick, efficient, and pleasant experience. We appreciate your business and look forward to helping you again!

May 01, 2025

Great service! Dan is the best service advisor...got my car in the next and back home with within hours! More

by ADRIENNENEMETH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
May 02, 2025 -

Pinnacle Nissan responded

Thank you for the great review! We're so glad to hear that Dan provided excellent service and got your car back to you quickly. We truly appreciate your feedback and look forward to assisting you again!

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