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Pinnacle Nissan

Scottsdale, AZ

Overview
Employees
Reviews
Vehicles
4.6
1,520 Reviews
At Pinnacle Nissan, our experienced staff is here to serve you before, during, and after the sale. As a leading dealer, we carry one of the largest selections of new and pre-owned vehicles. Our award winning Parts and Service department can help you with anything you need for your Nissan, and we service all other makes and models too. We are always striving to deliver world class customer service, our customers deserve, and hope you will give us the opportunity to do the same for you.
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7601 East Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 1,520 reviews

December 08, 2025

Eddie was great. Explained everything and work was completed even early . Also helped me schedule my next service More

by Kaydince.Pfeiffer123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2025 -

Pinnacle Nissan responded

We are delighted to hear about your positive experience with our team. It's wonderful to know that everything was explained thoroughly and that your service was completed ahead of schedule. We're especially pleased that our team was able to assist you in scheduling your next service appointment. Your feedback about the clear communication and efficient service means a great deal to us at Pinnacle Nissan. We look forward to continuing to provide you with excellent automotive care.

December 08, 2025

Adrian was excellent. I don't think it is right that I have to pay $460 for a transmission and brake flush and then $53 on top of those service charges to dispose of the f More

by Neumannlr80
Recommend Dealer
Yes
Employees Worked With
Adrian in service - he was very good, the service just took to long.
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Dec 11, 2025 -

Pinnacle Nissan responded

Thank you for taking the time to share your experience with us. We're pleased to hear that Adrian provided excellent service during your visit. Your feedback regarding the service pricing and timing is valuable to us, and we understand your concerns about the disposal fees and the length of time required for your transmission and brake flush services. We appreciate you choosing Pinnacle Nissan for your vehicle maintenance needs and value your honest feedback about all aspects of your service experience.

December 08, 2025

Great experience, just picked it up, Carson was very helpful and I really appreciate it everything was a-1 ,thanks again! Oh don’t forget about my window sticker it was misplaced! More

by FKEITHAZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick, Nate , Carson
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Dec 11, 2025 -

Pinnacle Nissan responded

We are overjoyed to hear about your wonderful experience with us! It's fantastic that Carson provided such helpful service and that everything met your high standards. Your satisfaction means the world to us, and we truly value your kind words. We'll make sure to follow up on locating your window sticker and get that taken care of for you right away. Thank you for choosing Pinnacle Nissan and for taking the time to share your positive experience!

December 07, 2025

Great service great problem solving great customer service.. Wonderful Nissan Pathfinder. Would highly recommend your staff and selection of new vehicles. More

by RSILVER734
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Calling, nick Joey and Matt
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Dec 07, 2025 -

RSILVER734 responded

Thank you so much in helping purchase my new Nissan Pathfinder . Callin, Joey Nick and Matt made the process flawlessly.

December 06, 2025

Seamless and stress free service. My rep, Wes Auer was outstanding in everything way. Absolute pro and I’ve already recommended him to friends. Very pleased all the way around More

by Jtoner1059
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes Auer
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Dec 10, 2025 -

Pinnacle Nissan responded

We are elated to hear about your wonderful experience with us. It's truly gratifying to know that your service was both seamless and completely stress-free. Wes clearly made an exceptional impression with his professional approach and outstanding support throughout your visit. We're thrilled that you felt confident enough to recommend him to your friends - that speaks volumes about the quality of service you received. Your satisfaction and positive experience means everything to our team. Thank you for choosing us and for taking the time to share your feedback.

December 05, 2025

Joey nick Callan made my day. Love my new car Would recommend you Have a nice day More

by RSILVER734
Recommend Dealer
Yes
Employees Worked With
Yes
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Dec 10, 2025 -

Pinnacle Nissan responded

We are absolutely thrilled to hear about your positive experience with your new vehicle purchase. It sounds like our team member made a wonderful impression and helped create a memorable day for you. Your satisfaction with your new car means everything to us, and we truly appreciate you taking the time to share your experience. Thank you for recommending Pinnacle Nissan to others - your trust and confidence in our dealership is invaluable.

December 04, 2025

Efficient Friendly Professional Always willing to help Always willing to explain why services are needed More

by Gregoryodegard
Recommend Dealer
Yes
Employees Worked With
Dan Thomas
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Dec 08, 2025 -

Pinnacle Nissan responded

Thank you for your wonderful feedback, Gregory! We're thrilled to hear that our team has been efficient, friendly, and professional in helping you. At Pinnacle Nissan, we believe in transparent communication and making sure our customers feel confident about their automotive care decisions. We appreciate you choosing us and look forward to continuing to provide you with exceptional service.

December 04, 2025

Excellent all around service. Customer service and communication was exceptional Very professional and made sure to keep me updated throughout the process. More

by KYLERSHAY
Recommend Dealer
Yes
Employees Worked With
Billy
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Dec 09, 2025 -

Pinnacle Nissan responded

Your positive feedback means the world to us! We're thrilled that you experienced outstanding service from start to finish. It's wonderful to hear that our team's commitment to clear communication and professionalism made such a positive impression. Keeping our customers informed every step of the way is something we take great pride in, and we're so glad it enhanced your experience with us. Thank you for taking the time to share your thoughts - it truly helps us continue delivering the quality service that matters most to our valued customers like yourself.

December 03, 2025

I dealt with Darren and he was very accommodating and explained everything that needed to be done to my vehicle. More

by Sandy
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren was excellent
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Dec 08, 2025 -

Pinnacle Nissan responded

We are delighted to hear about your positive experience with our team, Sandy! It's wonderful to know that you received such helpful and thorough service. Having someone who takes the time to clearly walk you through everything needed for your vehicle makes all the difference. We truly appreciate you taking the time to share your feedback about the accommodating service you received. Your experience reflects exactly what we strive to provide every customer.

December 01, 2025

All three associates mentioned provided outstanding customer service. Their professional demeanor made the purchase process easy and stress free! More

by cmsgt66
Recommend Dealer
Yes
Employees Worked With
Carson &Nick in Sales, and Austin Sanchez in Finance
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