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Pinnacle Nissan

Scottsdale, AZ

4.7
1,344 Reviews
At Pinnacle Nissan, our experienced staff is here to serve you before, during, and after the sale. As a leading dealer, we carry one of the largest selections of new and pre-owned vehicles. Our award winning Parts and Service department can help you with anything you need for your Nissan, and we service all other makes and models too. We are always striving to deliver world class customer service, our customers deserve, and hope you will give us the opportunity to do the same for you.
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7601 East Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 1,344 reviews

June 05, 2025

Very good sales and service personnel it was very nice and very good and very helpful great service More

by khamourobert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Pinnacle Nissan responded

Thank you for the fantastic feedback! We're thrilled to hear that our sales and service teams provided you with such a positive experience. Your satisfaction is our priority, and we appreciate your support!

June 05, 2025

Eddie at Nissan gave the best customer service I’ve ever had at a service department. He took care of my issue and helped me by providing a loaner vehicle right away and without barriers. I can’t say this h More

by HEATHERJCHRISTIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie
Jun 09, 2025 -

Pinnacle Nissan responded

Thank you for sharing your positive experience, Heather! We're thrilled to hear that Eddie provided you with outstanding service and support. Our team is dedicated to making your visit as smooth as possible, and it’s great to know we hit the mark for you. We appreciate your feedback!

June 04, 2025

Eddie provided excellent customer service. Answered all my questions. Checked my tires which were fine. Friendly and approachable and authentic. He didn't come off as salesman and was honest. More

by ASOENARIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Fernandez
Jun 05, 2025 -

Pinnacle Nissan responded

Thank you! We're thrilled to hear about your positive experience with Eddie. Our team strives to provide genuine service, and it’s great to know he made an impact. We appreciate your feedback and look forward to serving you again!

June 03, 2025

We were very pleased and impressed with our Sales Rep, Jonathan Silversmith. Everyone seemed Eager but not pushy to get our business. Even his Sales Manager, Shawn Cottrell, and Cameron Fisher, the Gen More

by Brad Stevens
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Silversmith, Shawn Cottrell, Cameron Fisher, Stephen Sanchez, & Dan Thomas
Jun 05, 2025 -

Pinnacle Nissan responded

Thanks, Brad! We’re thrilled to hear about your positive experience with Jonathan and the team. Providing excellent service is our priority, and it’s great to know you felt supported throughout the process. Enjoy your new ride, and we look forward to assisting with your future needs!

June 02, 2025

Wes is supper nice and on top of his work all the time. Thanks for your attention to all the details. More

by Renieh Alratrout
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes
Jun 03, 2025 -

Pinnacle Nissan responded

Thank you for your feedback! We're happy to hear Wes is attentive and consistently on top of his work. We appreciate your kind words and your business!

June 02, 2025

Great staff from MANAGEMENT on down. .As much I HATE a dealership, treated very well! More

by UPSCALEHOUSIN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alonna; Isaah
Jun 05, 2025 -

Pinnacle Nissan responded

Thank you! We're thrilled to hear you had a positive experience with our team. We strive to provide exceptional service and appreciate your kind words. Looking forward to welcoming you back!

June 02, 2025

This dealership does a good job and doesn't keep you waiting and the waiting has a lot of things to keep you occupied More

by LCPARTIPILO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Pinnacle Nissan responded

Thank you for the fantastic feedback! We’re glad to hear you enjoyed your experience and found our waiting area engaging. We strive to make every visit comfortable and efficient for our customers. Your support means a lot to us!

June 02, 2025

I have always had a great experience at Pinnacle Nissan. They are all so friendly & helpful! More

by chelseasand27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Pinnacle Nissan responded

Thanks! We're thrilled to hear about your positive experiences at Pinnacle Nissan. Our team works hard to provide friendly and helpful service, and your feedback means a lot to us. Looking forward to seeing you again soon!

May 30, 2025

The team is amazing and will go out of their way to help you. Great communication and assistance. More

by elipscombs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan
Jun 04, 2025 -

Pinnacle Nissan responded

Thanks! We're thrilled to hear you had such a positive experience with our team. Your kind words about our communication and support mean a lot to us. We’re here to help whenever you need!

May 30, 2025

Went to have my car serviced. Great service and Dan was nice and very helpful More

by armentasl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Thomas
Jun 04, 2025 -

Pinnacle Nissan responded

Thanks for the fantastic feedback! We’re thrilled to hear you had a great experience with Dan during your car service. Our team always strives to provide the best service possible. Looking forward to seeing you again!