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Pinnacle Nissan

Scottsdale, AZ

Overview
Employees
Reviews
Vehicles
4.6
1,458 Reviews
At Pinnacle Nissan, our experienced staff is here to serve you before, during, and after the sale. As a leading dealer, we carry one of the largest selections of new and pre-owned vehicles. Our award winning Parts and Service department can help you with anything you need for your Nissan, and we service all other makes and models too. We are always striving to deliver world class customer service, our customers deserve, and hope you will give us the opportunity to do the same for you.
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7601 East Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 1,458 reviews

October 02, 2025

Brought car in because hood lifters failed…. . Waited in waiting room for 2hrs for someone to come and tell me what it would cost and how long it would take….I finally went to repair desk and th More

by P1378B
Recommend Dealer
Yes
Employees Worked With
Who is Cameron Fisher?
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October 02, 2025

The service department went out of their way to get me back on the road without any hesitation and I couldn’t be more grateful. More

by MATTHEW.PURES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy Ferreri
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October 01, 2025

Eddie Fernandez was an amazing service advisor. Friendly and knowledgeable on my truck. Was able to fix everything More

by MIGUELCER23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2025 -

Pinnacle Nissan responded

We are ecstatic to hear about your wonderful experience with our service team! It sounds like you received exceptional care for your truck, and we're thrilled that you found our service advisor to be both welcoming and well-informed about your vehicle's needs.

October 01, 2025

A positive experience and a excellent service advisor. Short wait time and no pressure at all. More

by sherb3pm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2025 -

Pinnacle Nissan responded

Your positive feedback means the world to us! We are thrilled to hear that you had such a wonderful experience with our service team.

September 30, 2025

Very quick, friendly, and great customer service Eddie was very friendly, accommodating, and quick! I definitely will be back, as he was very friendly and helpful More

by Nbankovich
Recommend Dealer
Yes
Employees Worked With
Eddie Fernandez
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Oct 02, 2025 -

Pinnacle Nissan responded

Thank you for sharing your wonderful experience with us at Pinnacle Nissan. We are thrilled to hear that you received such prompt and accommodating service.

September 27, 2025

Great service and I commend everyone involved in my getting a great car. Thank you. Debra More

by dwrnc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 29, 2025 -

Pinnacle Nissan responded

We are ecstatic to hear about your wonderful experience with our team. Your kind words about receiving excellent service and finding a great vehicle truly mean so much to us.

September 26, 2025

Service was great & kept me informed throughout the day. Car was washed when I picked it up. More

by Scotte6099
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hernandez
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Sep 29, 2025 -

Pinnacle Nissan responded

Thank you immensely for sharing your positive experience with us. We are delighted to hear that our service team provided excellent care and maintained clear communication with you throughout your visit.

September 26, 2025

I want to share my negative experience again with Service of PINNACLE NISSAN, The priority reason to bring my vehicle to service was NOT carefully considered. If you check my service record notice that onl More

by Long time Nissan Customer.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
DARREN RACINE
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Sep 30, 2025 -

Pinnacle Nissan responded

Your feedback is invaluable to us and we understand your frustration. We are sorry to hear that you feel this way about your visit. We value your business and would appreciate the opportunity to discuss this further. Please contact Anna Algiene, our Customer Relations Representative, at 480-339-7780 so we can address your concerns directly.

September 26, 2025

I don’t mind coming over to get my car serviced they always do a great job the waiting room always has nice treats and water and a good car wash More

by FVS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 26, 2025 -

Pinnacle Nissan responded

Thank you immensely for taking the time to share your positive experience with our service department. We are delighted to hear that you feel comfortable bringing your vehicle to us for maintenance and that our team consistently delivers quality work that meets your expectations.

September 25, 2025

Was in and out on time and everything was good. Eddie the rep was great. More

by HINTZE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie
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Sep 26, 2025 -

Pinnacle Nissan responded

We are utterly delighted to hear about your positive experience at Pinnacle Nissan! It's wonderful that your visit was efficient and that everything met your expectations. We truly value customers who appreciate timely service, and we're pleased we could deliver on that promise.

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