Pine Belt Cadillac

I came in looking to get out of my beat up truck and into a decent sedan. Robert was extremely helpful and we were able to come to an agreement for a new altima, mind you was looking for something pre owned. a decent sedan. Robert was extremely helpful and we were able to come to an agreement for a new altima, mind you was looking for something pre owned. I walked away paying a little more than I wanted but in the end I'm super satisfied and will recommend to other people. More

I rarely write letters of praise; however, I must bring to your attention the outstanding customer service I receive by your sales and credit specialist, Mr. Brad Knorr and his manager. I am, of course, v to your attention the outstanding customer service I receive by your sales and credit specialist, Mr. Brad Knorr and his manager. I am, of course, very delighted to have had the pleasure of speaking with Mr. Knorr during my visit to Pine Belt Automotive on November 7, 2011. His professional and courteous attitude, expert knowledge, and patience in handling my specific financial issues were very important to me. I am an eighth grade teacher with twenty- two years of experience working with the rollercoaster emotions of seventy-five fourteen year olds on a daily basis. However, I was not prepared for the gamete of emotions I would personally experience during the process of buying a car with a poor credit rating. In just a couple of hours, I went from calm and collected, to elation, to anxiety, to skepticism, and then finally back to calm and collected. Throughout it all, Mr. Knorr patiently guided me through each emotion, and I am deeply appreciative of his support and assistance. While I know that Pine Belt Automotive is renowned for the customer service it provides, Mr. Knorr went beyond the expectations of a salesperson and treated me with dignity and with the utmost importance. In the past, I felt that car salespersons were not sensitive to my specific financial needs and provided the quickest and most convenient solution in order to make a sale. However, not in this case, Mr. Knorr handled my issues as if they were his own. For that, I am grateful. I am a very loyal customer. I bought my last four vehicles from the same dealer. However, when the need to make a sale took preference over customer service, I decided it was time to go elsewhere. When an organization demonstrates honesty, integrity, and excellent customer service, I thank them with my repeated business and recommendations. Pine Belt Automotive has demonstrated honesty, integrity, and more importantly excellent customer service; my loyalty has found a new home. I enthusiastically look forward to working with Mr. Knorr and patronizing your organization in the near future. Sincerely, Alice Nemeth, A Loyal Customer More

The first timeI actually dealt with a dealership that didnt lie to you and helped you get the vehicle you want. I plan on buying another one from them next month! didnt lie to you and helped you get the vehicle you want. I plan on buying another one from them next month! More

I am a military member and have been for the past 14 years. I have been from state to state, dealership to dealership, and have never been more pleased with the way my wife and I were treated at Pine Be years. I have been from state to state, dealership to dealership, and have never been more pleased with the way my wife and I were treated at Pine Belt. These salesmen helped me from the moment I contacted them and did not stop until a deal was completed. The managers personnally came and spoke with us to help us out any way they could. Very professional atmosphere with a freindly attitude. I would reccoment this dealership to anyone looking to buy a car hassle free. More

I leased my new 2011 Cadillac CTS from Pine Belt Cadillac. I have never been SO SATISFIED with a dealer before. Everything was explained in a forthright manner, and what they told me they could do,t Cadillac. I have never been SO SATISFIED with a dealer before. Everything was explained in a forthright manner, and what they told me they could do,they did. No hidden anything. The salesman Doug Fierro was very knowledgable about the product and the programs that best served my needs.HE GENUINELY WANTED MY BUSINESS. The car has been great and has done everything it was supposed to. To anyone considering a Cadillac, which uses REGULAR GAS I might add,Pine Belt is a great place to get one!!!!!! I see these reviews and sometimes wonder what people expect when the shop.My 4th Cadillac and they are priced right for the amount of car you get. More

I chose this rating because the salesman were extremely helpful, knowledgable, and not pushy like most sales reps. I couldn't be happier w/ the vehicle they got me in to and my payments and apr are managea helpful, knowledgable, and not pushy like most sales reps. I couldn't be happier w/ the vehicle they got me in to and my payments and apr are manageable. I will recommend Pinebelt Cadillac to anyone looking to purchase a new or preowned vehicle. More

Read before you consider going there! They gave me a quote over $4,000 more than 3 other dealers, and this was just after 5 mins with the other dealers, instead of 3 hours. They lied to me telling me I quote over $4,000 more than 3 other dealers, and this was just after 5 mins with the other dealers, instead of 3 hours. They lied to me telling me I could get the car without a cosigner (this is the first car I finance) After meking me drive 82 miles because finally they got my car and again spending 3 hours there, they told me they made a mistake the first time and I did needed a cosigner after all! Two days later my husband (cosigner) and I drove all the way there again after work under a horrific weather (but finally I was getting my car, so I was excited!!!) We got there and the finanacial office had another customer so in the meantime they took me to "my car" to set up on-star and connect my phone to the car. When finally they called us to the office they had put the entire car under my husband's (cosigner's) name instead of mine! This is after I had told them that the main reason I was getting this car is because I wanted to build up my credit, since my husband is the one that always buys the cars...I guess they never listened to me just to the word "deal, I'll buy the car" Horrific experience!!!! I'm afraid to go to other dealers now! More

What a hassle free experience. I had my car in for warranty service and had no problems with them fixing my SRX. John and Jason listened to all my concerns and took impeccable care of me and my car. I warranty service and had no problems with them fixing my SRX. John and Jason listened to all my concerns and took impeccable care of me and my car. I have had some horrible times in the past at other dealers with other cars. I feel I am good hands now. I have a Cadillac dealer 2 miles from my home and I would take it to this dealer, which is 20 miles away for all future concerns, if any. Thank you John and Jason! More

I have purchased a vehicle at this dealership before and have used their service department on several occasions as well. I have found the salesman to be knowledgable. friendly, and very well informed, and have used their service department on several occasions as well. I have found the salesman to be knowledgable. friendly, and very well informed, and was equally satisfied with the service manager and quality of the work performed for me. More

Mr Weddle went above and beyond when I brought my car in for service. He was able to get my parts in in a timely manner and even was able to make sure everything was covered under my warrantee. He was gon for service. He was able to get my parts in in a timely manner and even was able to make sure everything was covered under my warrantee. He was gone for the day one time when I got there and turned arouind and returned to the dealership to take care of me. More