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Pilson Auto Center
Mattoon, IL
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343 Reviews of Pilson Auto Center
Great buying experience! Well worth the trip Very good buying experience! They are very professional and friendly! Very willing to make the deal happen! Colten is a very good salesman!! Would buy Very good buying experience! They are very professional and friendly! Very willing to make the deal happen! Colten is a very good salesman!! Would buy from them again More
2016 Jeep Cherokee Sport The staff at Pilson Auto Center are bar-none some of the best car sales people that I've ever dealt with! The staff are SO friendly and will put you i The staff at Pilson Auto Center are bar-none some of the best car sales people that I've ever dealt with! The staff are SO friendly and will put you in vehicle that you love! I highly recommend Bree! She helped make my experience AMAZING! More
An Honest Saleswoman Cathy Bush has been amazing ever since I purchased my Dodge Caravan in 2013. The vehicle itself is excellent and exactly what I asked for (a brand-new Cathy Bush has been amazing ever since I purchased my Dodge Caravan in 2013. The vehicle itself is excellent and exactly what I asked for (a brand-new vehicle with a payment that would fit into my budget). I drive about 25,000 miles per year and needed a reliable van for carpools, family trips, etc. I wish I would have upgraded a few more dollars per month for a few more features (which I recommend to anyone), and Cathy has spent MUCH time with me looking at options to get into a different vehicle, but as I stated an excellent vehicle for the perfect price. Additionally, my mother just purchased a Jeep Compass from Cathy, and she had a wonderful experience as well. Cathy is a reasonable woman who cares more about you finding your right vehicle than making the sale---a rare jewel in auto sales! Highly recommended!! More
The Best! Fast friendly service. Worked with my bad credit with no problems. Gave me top dollar for my trade in. Had no pressure to buy a new car. Fast friendly service. Worked with my bad credit with no problems. Gave me top dollar for my trade in. Had no pressure to buy a new car. More
Cathy was great, vehicle purchased was not so great. Cathy Bush was great and has been in contact asking if I need anything since I bought the Jeep Sahara unlimited. I have recently sent her an email to Cathy Bush was great and has been in contact asking if I need anything since I bought the Jeep Sahara unlimited. I have recently sent her an email to find out how the extended warranty works and who to talk to about it. I will complete another review once this mess is over. The jeep has had problems since I bought it in January and it is fairly expensive. I traded in a 2013 Nissan Juke with low miles for a 2010 jeep with high miles at a couple hundred more dollars a month in payments. This is not Cathy's mistake, but mine. I have done all of the maintenance, oil change, tune up and new battery since purchasing the jeep. It recently died on me on the interstate and started choking out and dying at every stop. It is in the shop and I await the estimate. I thought I would love the jeep, but the problems have made this the epic bad purchase. With that all being said, I would recommend Pilson and Cathy to friends and family. I am hoping that they will make a deal with me and take the jeep back and find me something that will not be so expensive and will not constantly breakdown on me. Again. I will send a new review once this mess is over. Thanks for reading my review. Well I went back and Cat and Pilson were Awesome. I am upping their rating and I would highly recommend them to anyone wanting to find a car dealership that you can trust. More
Very positive buying experience! I gave 5 stars because everyone I have dealt with a Pilson has been very helpful, they know how to treat a customer! Not just to get the sale but aft I gave 5 stars because everyone I have dealt with a Pilson has been very helpful, they know how to treat a customer! Not just to get the sale but after the sale as well. Wish I could remember names, But the only name I remember is Kristy Goeckner she does a great job. More
Randy McDonald made the difference. We purchased a Ford 150 P U about a year ago from Pilson's. Our salesman, Randy McDonald, was the tipping point on the sale. He was very helpful throu We purchased a Ford 150 P U about a year ago from Pilson's. Our salesman, Randy McDonald, was the tipping point on the sale. He was very helpful throughout the process and the vehicle was exceptional. One never really knows how one will be treated after the sale is completed but I have been very pleased with Randy's personal service for over a year now. I have stopped by to see him several times, many times just for advice or with an operational question. If you are looking for a salesman who will take care of you after the sale, Randy McDonald is well worth checking out. More
Great dealership My husband and I bought a 2013 Chrysler town & country van from Kristy Goeckner at Pilson Auto. Kristy is an amazing saleslady and very professional. My husband and I bought a 2013 Chrysler town & country van from Kristy Goeckner at Pilson Auto. Kristy is an amazing saleslady and very professional. When we buy our next vehicle we will be sure to go to Pilson's and ask for Kristy Goeckner to help us. Love my Van!! More
Kristy Goeckner is our go-to sales associate at Pilson's My husband and I have purchased four cars from Kristy over the last four years: Jeep Liberty, Dodge Caliber, Jeep Patriot, and a Ford Escape. We My husband and I have purchased four cars from Kristy over the last four years: Jeep Liberty, Dodge Caliber, Jeep Patriot, and a Ford Escape. We always go back to Kristy, because she takes the time to understand what we want, what we really need, and what our budget is. We have purchased both new and used cars from her. She treats us with respect regardless of how much we are spending or if we're buying new or used vehicles. My husband and I don't like to go back and forth with sales associates regarding price. For us, this takes all the fun out of buying a new car. It is nice that we can go straight to Kristy, tell her our maximum budget, and she finds us a great deal. It's as simple as that, and that is what we like about shopping with Kristy at Pilson's. I recommend Kristy to my friends and family, because she is easy going. She doesn't make her customers feel pressured. We will continue to purchase from her for years to come. More
Amazing experience My vehicle broke down and my credit was not perfect. I have been to four other places before I went to Pilson and had no luck. I was greeted with a f My vehicle broke down and my credit was not perfect. I have been to four other places before I went to Pilson and had no luck. I was greeted with a friendly smile from the staff and they were very helpful. From the time I started my encounter with Pilson to the time I left their lot with a vehicle they were very kind and helpful. I was also impressed because they followed up to see how I was doing with my new car. Their customer service skills were exceptional. More