Pilson Auto Center
Mattoon, IL
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335 Reviews of Pilson Auto Center
Easy to deal with ; good trade in offer, Great Deal on carguru. really good deal. Five stars for sure. Very happy! Great deal to begin with; No frustrating bargaining like almost all other dealers. carguru. really good deal. Five stars for sure. Very happy! Great deal to begin with; No frustrating bargaining like almost all other dealers. More
Quick, painless deal from beginning to end. Found the exact vehicle and equipment that we were looking to have. Will definitely be on my list if I ever want another vehicle. exact vehicle and equipment that we were looking to have. Will definitely be on my list if I ever want another vehicle. More
Dani will start by saying what's not to like in my Dan i will start by saying what's not to like in my opinion. our salesman Brad Carr was very knowledgeable of the vehicles we were looking at, and th Dan i will start by saying what's not to like in my opinion. our salesman Brad Carr was very knowledgeable of the vehicles we were looking at, and the one we ended up buying. I was also please that no one on your staff were pushy for lack of a better word. also the Contract / Credit specialist that worked out our financing was great to work with also , so a big thank you goes out to him , Brandon Price. so when it comes to getting a truck here in the fall of 2021 I will be contacting Pilson's first. thanks everyone, and see you soon. Dominic E. Roussey More
Very service orientated for the customer; friendly and courteous. They communicate during the service being performed and recommend maintenance to keep the vehicle performing as expected. courteous. They communicate during the service being performed and recommend maintenance to keep the vehicle performing as expected. More
Friendly, and timely service. Answered several questions and scheduled another appt for other services. Pilsons personnel are usually very friendly, professional and accommodating with customer. and scheduled another appt for other services. Pilsons personnel are usually very friendly, professional and accommodating with customer. More
Minor damage was not reported in the vehicle's description, saleswoman was a little too abrupt for my liking (too much; "take it or leave it attitude"), and the vehicle's cleanliness left a lot to description, saleswoman was a little too abrupt for my liking (too much; "take it or leave it attitude"), and the vehicle's cleanliness left a lot to be desired. However I still purchased the vehicle and so far all is well. More
I literally crawled under my Durango two days ago to see how loose the left front cv joint was because I heard it pop not long ago. My girlfriend took the car to get it fixed and comes home with a ticket th how loose the left front cv joint was because I heard it pop not long ago. My girlfriend took the car to get it fixed and comes home with a ticket that says they did a multi point inspection and everything seems fine. After seeing this I drive out to my shop and put it up in the air .yep it’s still out!!! I was gonna trade this car in on another truck and had already been talking to them but I think I’ve changed my mind. Thanks Pilson your team in the shop is wonderful More
A salesman was Cory Patterson did a great job text with me for about a week and when I showed up to see the vehicle he had it upfront cleaned up and ready to test drive. Finance did a great job helping me me for about a week and when I showed up to see the vehicle he had it upfront cleaned up and ready to test drive. Finance did a great job helping me get financed for the vehicle did not have my down payment with me they let me drive it home which I greatly appreciate. Everybody was nice and pleasant to talk with. I will be going back when I need a new vehicle. David W More
I always have a pleasant experience with service and sales! I had an oil change and a tire patch and everything was done quickly and at a fair price. sales! I had an oil change and a tire patch and everything was done quickly and at a fair price. More