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Pilson Auto Center

Mattoon, IL

4.6
343 Reviews
Call Dealership (800) 628-5402

2212 Lake Land Blvd

Mattoon, IL

61938

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343 Reviews of Pilson Auto Center

June 06, 2022

Jared went above and beyond to help me with a trade that involved many steps. I would go back to this dealership! I will also refer Pilson Ford to anyone who asks. More

by ovoc66
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Jackson
Report | Print
Jun 14, 2022 -

Pilson Auto Center responded

Ovoc66, thank you for sharing your positive experience!

June 02, 2022

Great service most of all Cory was an excellent sales rep this is the second car I purchased from him . Cory always gets back with you in a timely manner answers all questions excellent service . More

by Bighead
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Patterson
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June 02, 2022

The staff was awesome. Chris W was great, and always kept us informed throughout the order, and delivery process. We love our new Maverick! More

by Darrick67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Whitley
Report | Print
May 26, 2022

Nice folks! Enjoyed meeting and working with them for my purchase. Would use them again for my next vehicle. More

by CJ
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Jun 03, 2022 -

Pilson Auto Center responded

Cj, thank you for leaving such a great review and high star rating.

May 20, 2022

Our salesman Matt was very good and did all he could before during and after the sale I would recommend him and pilson anytime More

by Rdwadd80
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Kramer
Report | Print
May 27, 2022 -

Pilson Auto Center responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 18, 2022

They are extremely nice and very helpful. They have helped me several time over the years.. I would not even think twice before doing business with them More

by Debbie_crts64
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Jones
Report | Print
May 27, 2022 -

Pilson Auto Center responded

Debbie, your comments keep us motivated and working hard for all our guests! Thanks again for your continued trust and business!

May 12, 2022

Purchased a car from them sight unseen - as painless of an experience as possible; highly recommend Pilson More

by BA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristy Goeckner
Report | Print
May 19, 2022 -

Pilson Auto Center responded

Ba, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Dan Pilson Auto Center Inc.

May 11, 2022

Very efficient and friendly. Got all the answers to my questions before we drove from Louisville to Mattoon to look at car. Love the Lincoln MKZ. More

by Donna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pam Beauvais, Jason Bianco, Tracey Hardesty
Report | Print
May 10, 2022

I still have the problem and do not want to pay another diagnostic fee. Still having transmission problems, the same as before More

by Jeannie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
do not know
Report | Print
May 12, 2022 -

Pilson Auto Center responded

Hi Jeannie, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (217) 234-6461. We look forward to hearing from you.

May 09, 2022

Super friendly service, and straight forward. I appreciate the effort Chris put in to make sure I was up-to-date on my coming purchase, and the work I has requested! Awesome! More

by mjkirkland
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Miller
Report | Print
May 12, 2022 -

Pilson Auto Center responded

Mjkirkland, thank you for your kind review; we are happy to pass along your comments to the team here at Dan Pilson Auto Center Inc!

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