Pierre Ford of Seattle - Service Center

I went to Bill Pierre Ford for some warranty work and a complimentary inspection. Im mechanically inclined and just wanted the recalls done, this is what they recommended; -Rear brake pads and rotors -En complimentary inspection. Im mechanically inclined and just wanted the recalls done, this is what they recommended; -Rear brake pads and rotors -Engine air filter -Cabin air filter The problem is that I replaced the engine and cabin air filter not even a month ago. They didn't check either and just decided to recommend them without looking. Another problem is that they told me my rear brake pads were at 2mm and also recommended replacing rotors when In reality I have my own feeler gauge and they measured at 4mm and the rotors weren't pitted scored nor was there any cracks or heat spots and they are well within spec to be resurfaced. To top it all off I popped the hood and found the technician left the coolant tank cap off for the 20 mile drive home. The 2 technician numbers on the repair order are 7069 and 7074, I wasn't given the techs names. Do better. More

Pierre Ford Service department did a great job taking care of my vehicle repairs. They were able to get me in and out quickly which was great care of my vehicle repairs. They were able to get me in and out quickly which was great More

Our Super Duty pickup broke down 125+ miles from home. Had it towed to Pierre Ford were as Service Manager Mr. Greg Karras took excellent care of my family. The replacement part was located out of state a Had it towed to Pierre Ford were as Service Manager Mr. Greg Karras took excellent care of my family. The replacement part was located out of state and expedited. Our truck was back on the road within hours. A day later, Mr Karras followed up with call to ensure our satisfaction. Class Act! Would recommend. Paul W. Current Law Enforcement Officer Retired US Military More

Service Department I always appreciate that I can trust Bill Mitchell with my car, and that it will be well taken care of. I feel like he looks out for me. =o) I always appreciate that I can trust Bill Mitchell with my car, and that it will be well taken care of. I feel like he looks out for me. =o) More

NEW PURCHASE INSPECTION Sundie was great! She kept me informed on everything going on and explained what needed to be done. Parts department got the part very quick. Sundie was great! She kept me informed on everything going on and explained what needed to be done. Parts department got the part very quick. More

Pierre Ford - An Outstanding Experience Just finished with another service performed on my 2011 Ford Ranger. I've used Bill Pierre Ford for the last eight years whose service keeps my 2011 Just finished with another service performed on my 2011 Ford Ranger. I've used Bill Pierre Ford for the last eight years whose service keeps my 2011 Ford Ranger operating as it did when I first bought it. Their Service Manager Gregg Karras is an outstanding service provider. His knowledge of needed maintenance i is fantastic, resulting in minimum down time waiting for the service to be performed. You can count on Gregg's knowledge to get you in and out with minimum delay, and with fantastic results. I would not feel comfortable at any other dealership performing similar service. Thanks Gregg for your great service My Ford Ranger runs like new every time maintenance due is performed. Tom Nesko More

Very helpful.....excellent service for 6 years!!! Paul Salazar has been extremely helpful in providing excellent service in a timely fashion for the past 6 years. I have great confidence in the quali Paul Salazar has been extremely helpful in providing excellent service in a timely fashion for the past 6 years. I have great confidence in the quality provided at Bill Pierre Ford. More

The Best! Greg Karras and his team let me drive with confidence! I know next to nothing about cars, and they keep me on the road and safe. Things are well exp Greg Karras and his team let me drive with confidence! I know next to nothing about cars, and they keep me on the road and safe. Things are well explained and I understand what needs to be done, the urgency (or non-urgency) of doing it, what it will cost, and how long it will take. Repairs are thorough and excellent. I couldn't ask for better support, skill, and professionalism. I travel quite a distance to have my car serviced here and it is worth it. More

Excellent Service I was phoned by Greg when an appointment opened weeks before my scheduled appointment. I brought the car in the same day, and the work was completed b I was phoned by Greg when an appointment opened weeks before my scheduled appointment. I brought the car in the same day, and the work was completed before the end of the day. The work was in the car’s interior, and when I picked up the car, the interior was clean, and in perfect condition. I couldn’t be more satisfied. More

Happy customer since April 2009 Purchased a 2009 ford Focus with the plan to service the car regularly at the dealership. The is going great ever since the first service on Oct.29, Purchased a 2009 ford Focus with the plan to service the car regularly at the dealership. The is going great ever since the first service on Oct.29,2009. More