Tom Denchel Ford Country Prosser. - Service Center

great people. great place friendly. always a great place for service and sales. had basic service. only did what was needed. "not over sold" . washed car after. worth the drive friendly. always a great place for service and sales. had basic service. only did what was needed. "not over sold" . washed car after. worth the drive from tri citys More

Service Have purchased 2 vehicles from Denchels and have taken both back for service. They are customer oriented. I will continue to do business with them. Have purchased 2 vehicles from Denchels and have taken both back for service. They are customer oriented. I will continue to do business with them. More

Overall good. Good experience little longer than expected but got the job done on time so I could go on vacation. I would go back much better than Yakima for dealer Good experience little longer than expected but got the job done on time so I could go on vacation. I would go back much better than Yakima for dealer. More

Oil change Came in with a 230 pm appointment for an oil change, they took my keys and said it would be next. I walked across the street for some coffee came back Came in with a 230 pm appointment for an oil change, they took my keys and said it would be next. I walked across the street for some coffee came back and it was washed and cleaned. Thank you guys so much for taking care of my vehicle. More

The best service department I’ve ever been to The entire staff is on point and professional.. really enjoyed the whole experience. KC was a pleasure to deal with and Shawn was very knowledgeable a The entire staff is on point and professional.. really enjoyed the whole experience. KC was a pleasure to deal with and Shawn was very knowledgeable and courteous. I highly recommend this dealership More

Happy customer Great service every time! I have been a regular customer for 27 years. I recommend Tom Denchel Ford for both sales and service. My next vehicle will b Great service every time! I have been a regular customer for 27 years. I recommend Tom Denchel Ford for both sales and service. My next vehicle will be from their lot. More

Fast service Service department very friendly, fast service. Very pleased I was called when problem was found, told of all options, problem was fixed in a speedy m Service department very friendly, fast service. Very pleased I was called when problem was found, told of all options, problem was fixed in a speedy manner. More

Regular maintenance Best service department I have been to highly recommend to any one needing any kind of work in their vehicle! So go down on and see the guys at Tom D Best service department I have been to highly recommend to any one needing any kind of work in their vehicle! So go down on and see the guys at Tom Denchels More

Appreciative We had a great experience when we purchased our car fall of 2017 and our appreciation for every department has continued. Our salesmen, Todd, was We had a great experience when we purchased our car fall of 2017 and our appreciation for every department has continued. Our salesmen, Todd, was helpful without being aggressive, the finance department was professional and thorough, and the service department has been so trustworthy and helpful. Today I took my car for it's oil change and they were timely, a fair price, and they wash and vacuum your car. I would highly recommend any and every department at Tom Denchel Ford Prosser. More

Oil Change I have a high mileage vehicle, 200k, it was time for an oil change and KC is the guy for getting it done. I should have scheduled ahead of time but lu I have a high mileage vehicle, 200k, it was time for an oil change and KC is the guy for getting it done. I should have scheduled ahead of time but luckily I had plenty of time to leave it at the store so when they had a chance to take care of it they did. Also let me know my third brake light was out which could have saved me from a ticket! Great attention to detail, thanks guys. More