Pierre Ford of Hermiston

Communicated with me. Work completed as discussed Truck was delivered and explanation of completed work Work completed as discussed Truck was delivered and explanation of completed work More

Just there for a service Everything went fine, on time no problem Will be back problem Will be back More

Got me in on time and finished up in a timely manner. Would recommend them to friends and family. Would recommend them to friends and family. More

Our recent experience at Tom Denchel Ford of the Hermiston OR, was truly commendable. The team conducted themselves with the utmost professionalism throughout our interaction. Their courteous demean Hermiston OR, was truly commendable. The team conducted themselves with the utmost professionalism throughout our interaction. Their courteous demeanor, attention to detail, and commitment to providing informative assistance significantly enhanced our overall experience. One noteworthy aspect of our engagement with the team was their ability to convey information in a clear and comprehensive manner. Their knowledge about the Ford F-150 and its features was impressive, and he took the time to ensure that we were well-informed, addressing all our queries with patience and expertise. What set the Tom Denchel Ford of Hermiston apart was their ability to create a welcoming and unhurried atmosphere. At no point did we feel rushed or pressured during the purchasing process. Instead, the team conveyed a genuine interest in meeting our needs and ensured that we felt like the most important individuals at Tom Denchel Ford. It is with great pleasure that we express our complete satisfaction with the outstanding service provided by Tom Denchel Ford team, and, of course, our Ford F-150. This positive experience has undoubtedly reinforced our confidence in the brand and the dealership. We believe that exceptional service should be acknowledged, and we wanted to take the time to commend Tom Denchel Ford of Hermiston for their professionalism, knowledge, and customer-centric approach. Please convey our heartfelt appreciation to them for making our Ford purchasing experience truly memorable. Thank you once again for maintaining the high standards of customer service that Tom Denchel Ford is known for. We look forward to continuing positive experiences with your dealership. More

My vehicle had to be towed to the dealership. I've not had servicing there before, but they were outstanding in every way from the first phone call to the repair to heading home again. Very impre I've not had servicing there before, but they were outstanding in every way from the first phone call to the repair to heading home again. Very impressed. Will use again. More

Rick sucks as a sells men and hes a lier. Made us waist about a week of our time. Everytime we were goin to sign documents he had an excuse or he couldnt make it. His manager is a weak seller Made us waist about a week of our time. Everytime we were goin to sign documents he had an excuse or he couldnt make it. His manager is a weak seller trying to pocket money smh. More

The dealership and my salesman were very nice and attentive. Couple this that were promised that I have yet to see, also who gives an after market that barley works with a 2018??? I went to the Jeep attentive. Couple this that were promised that I have yet to see, also who gives an after market that barley works with a 2018??? I went to the Jeep dealership in Hermiston and they made me ONE. The dealership picked up the tab but I think another is owed. More

The dealership is more than willingly to answer all questions and made sure I understood completely. questions and made sure I understood completely. More

My truck deal went very bad after signing for the second time. I was told that the payoff was 316 dollars, painful but ok if needed I will do it. Then I was told that I owe 8400 dollars to fix my trade in. time. I was told that the payoff was 316 dollars, painful but ok if needed I will do it. Then I was told that I owe 8400 dollars to fix my trade in. This was the reason for buying a new truck. I did not have the money or the time to fix it or wait on parts to fix it. So I purchased a new 2019 F450. My payment went up by 350 bucks and I don't see y I had to pay this when I was straight forward at the time of my deal. I didn't have the money or time and I had no down payment, if you can make me a deal with that in mind I am ready. I was very upset and feel I was shafted on the overall experience of getting my dream truck. So now when I make the payment every month I will be reminded of that sour taste of the deal. More

The service center is way to small and congested, Thank goodness for the new dealership being built just up the road. goodness for the new dealership being built just up the road. More