Pierre Ford of Hermiston

Javier is the best The service department is very cordial and getting me in as soon as possible and take a very good care of me and getting me in as soon as possible and take a very good care of me More

Friendly, informative, made me feel good about the work that will be done Happy with the service I get that will be done Happy with the service I get More

Alex and the young woman handling the paperwork we're terrific. I'm very disappointed in everyone and everything else. 4.5 hours there for paperwork, the pickup wasn't charged although they knew I was terrific. I'm very disappointed in everyone and everything else. 4.5 hours there for paperwork, the pickup wasn't charged although they knew I was coming from an hour away and never did they ask or set up my Ford pass app. A lot of guys standing around doing nothing! No help no knowledge from James the sales manager either. Advice. Head to another dealership More

It was prompt, and friendly. My experience with Tom Drenchel was both quick and professional, they solved my problem when another dealership failed to come through. My experience with Tom Drenchel was both quick and professional, they solved my problem when another dealership failed to come through. More

They did a good job on taking care of my car. I'm very happy with the service that I've received. I'm very happy with the service that I've received. More

So far so good. I don't like surveys, though. This requires writing 15 words. I don't like surveys, though. This requires writing 15 words. More

Perfect service, professional attitude Javier always kicks xxx at communication and customer service, he deserves a raise kicks xxx at communication and customer service, he deserves a raise More

All problems I had were resolved and management people did wonderful to solve my problems!! Sales people were a great help too!! did wonderful to solve my problems!! Sales people were a great help too!! More

Already did The service did not include a flush to make the heater work Should have been part of the job the heater work Should have been part of the job More

Called in for an unscheduled headlight repair. They were able to fit me in in thirty minutes. No complaints here.... They were able to fit me in in thirty minutes. No complaints here.... More