Pierre Ford of Hermiston

Listened closely to needs! I have very little time that I can afford to spend on a vehicle purchase. I told the manager a clear description of what I needed, he found three opti I have very little time that I can afford to spend on a vehicle purchase. I told the manager a clear description of what I needed, he found three options, we picked the one we wanted. Denchel has it shipped in for a small fee, detailed, and handed me the keys with less than an 2-hours of my time needed. The rig is perfect and they completely the sale the day the entire towns power was out! The sales team held a cell phone light overhead soon could sign. Very please to see that things can be that simple. More

2 vehicles in a week! Huge shoutout to Scott, Paul, Vivian, and Jamie for getting the job done! After trying other dealerships and being underwhelmed this group really shin Huge shoutout to Scott, Paul, Vivian, and Jamie for getting the job done! After trying other dealerships and being underwhelmed this group really shined! Thanks for everything!! More

Very poor service Tom Denchel had my truck for over 2 months to work never provided me with a rental rig while working on warranty work, the truck sold to me the brakes Tom Denchel had my truck for over 2 months to work never provided me with a rental rig while working on warranty work, the truck sold to me the brakes and rotors went out costed 1200 to fix I’m a 5 time returning customer I felt like To Denchel didn’t help much with the truck they sold to me. More

Good service Service was done in a timely manner and everything was explained throughly as to what was done and how it was resolved. I will definitely use them aga Service was done in a timely manner and everything was explained throughly as to what was done and how it was resolved. I will definitely use them again. More

Very professional very helpful and getting the price right f Yeah it's always a pleasure Buying vehicles FromTom dental Always professional and courteous help you work within your budget we're very pleased wi Yeah it's always a pleasure Buying vehicles FromTom dental Always professional and courteous help you work within your budget we're very pleased with their business More

Great Experience Amazing customer service and appreaciated their drive to get me the right car. Very friendly and stayed late to make sure we left with a good deal. Amazing customer service and appreaciated their drive to get me the right car. Very friendly and stayed late to make sure we left with a good deal. More

Amazing!! Always a great buying experience. Jaime and Paul make it an easy experience.Vivian always makes sure to complete the buying experience. I would recom Always a great buying experience. Jaime and Paul make it an easy experience.Vivian always makes sure to complete the buying experience. I would recommend them to anyone and not to mention FORDS are beast. Im happy with all our vehicles we have purchased. Look forward to working with this dealership in the future . More

Auto repair Service was great. Easy and within the time told to me. Even after I showed up late for my appointment. I would recommend this place. Service was great. Easy and within the time told to me. Even after I showed up late for my appointment. I would recommend this place. More

Very good Very helpful -- stayed late to accommodate my schedule. Found options that worked for me. Made sure I was well informed. Easy to locate on 395. Very helpful -- stayed late to accommodate my schedule. Found options that worked for me. Made sure I was well informed. Easy to locate on 395. More

Outstanding Ivan Alcala was a great person to work with. It didn’t take long for my wife and I to know that Ivan genuinely has a love/passion for his career path Ivan Alcala was a great person to work with. It didn’t take long for my wife and I to know that Ivan genuinely has a love/passion for his career path and it started with his care for the customer “us” !! Our experience with Ivan and the rest of the staff was amazing. The environment was comfortable and communication outside the dealership was prompt as well. I have 4 children and finding the right car for the right price was important. As well as trying to keep them happy while we were doing the deal. At Ford all of this was possible because Ivan the salesman, made us feel in control and was their to assist us. I want to Thank Tom Denchel Ford for being there for us and we would be more then happy to recommend and bring our own services back. We are very satisfied with our vehicle!! More