Pierre Ford of Hermiston

Everything promised has been completed in a timely manner. The service department is doing everything to be number #1 in proficiency as well as courteous, friendly, and helpful manner. The service department is doing everything to be number #1 in proficiency as well as courteous, friendly, and helpful More

Even though my wife and I purchased a used vehicle from another dealership, SHAWNICA has helped us resolve 3 damaged components through the warranty remaining on the vehicle. another dealership, SHAWNICA has helped us resolve 3 damaged components through the warranty remaining on the vehicle. More

Friendly helpful folks. Up front about exactly what service will be done and expected cost. They were able to help on short notice. Up front about exactly what service will be done and expected cost. They were able to help on short notice. More

From check-in to finish, an oil change is a pleasant experience. The coupon for the car wash is a nice perk too! experience. The coupon for the car wash is a nice perk too! More

The service was great. Shawnica always does an outstanding job in helping me take care of my vehicles Shawnica always does an outstanding job in helping me take care of my vehicles More

Thank you to James and Jordan for awesome service. A 2 times owner of 2 mini coopers from James. Great experience easy to get along with. A 2 times owner of 2 mini coopers from James. Great experience easy to get along with. More

It appeared the dealership was not ready for us even though we had worked out the deal ahead of time and told them we would leave Pendleton at 9:00 am to come and sign papers and pick up the car. It sti though we had worked out the deal ahead of time and told them we would leave Pendleton at 9:00 am to come and sign papers and pick up the car. It still took over 2 1/2 hours to leave with the car. The charger had to be located as it wasn't in the vehicle and ready to go, this took a significant amount of time. More

Shawnica was so helpful and patient with me as I figured out scheduling for the appointment. Additionally, the car pick up service was outstanding!! out scheduling for the appointment. Additionally, the car pick up service was outstanding!! More

I love taking my vehicle to the ford shop! They are always so friendly and helpful! The experience is so wonderful! And that girl that answers the phone is so sweet! They are always so friendly and helpful! The experience is so wonderful! And that girl that answers the phone is so sweet! More

Very helpful & professional always willing to answer any questions. Although I don't remember names the teams that picked up and delivered my car were kind and professional. Mostly spoke with Shawnica and questions. Although I don't remember names the teams that picked up and delivered my car were kind and professional. Mostly spoke with Shawnica and was very happy with everything. More