Piazza Volkswagen of Ardmore
Ardmore, PA
Filter Reviews by Keyword
By Type
239 Reviews of Piazza Volkswagen of Ardmore
I was very pleased with my experience at Piazza VW. The salesman Mr. Kevin Chan was very nice, knowledgable and did not make me feel pressured into a sale. I felt that he was honest with me and gave me a f salesman Mr. Kevin Chan was very nice, knowledgable and did not make me feel pressured into a sale. I felt that he was honest with me and gave me a fair trade-in price for my older vehicle. I had visited two other VW dealers in the area and would use Piazza again in the future. More
When I came to Piazza VW of Ardmore, I was a bit skeptical after my experience in Cherry Hill. I initially expressed my interest in purchasing a new car through the web portal on Piazza VW's websit skeptical after my experience in Cherry Hill. I initially expressed my interest in purchasing a new car through the web portal on Piazza VW's website. Jonathan Ruggiero contacted me within an hour of my initial request and I was at the dealership conducting a test drive 2 hours after that. Jonathan made the entire process so easy for me, and was patient with me while I decided between the GTI that I purchased and a Jetta GLI. I was impressed that he gave me his honest opinion on each of the two cars that I was considering as I was having quite a bit of trouble deciding. Before I left Piazza VW that Saturday, Jonathan and I had agreed on a sale price for both the GTI and Jetta GLI, so that all I had to do was tell him which one to order me. Jonathan kept me in the loop through the entire process; I really appreciated that. The credit application and paperwork were a breeze as well. I would aboslutely recommend Jonathan and the entire staff at Piazza VW in Ardmore to my friends and family, and will be going to them first when I need a new vehicle. More
John Ruggiero and Ardmore VW changed my life. I had been to 4 other dealships in my area and John Ruggiero was the only one that listened to what I wanted the New Bug with sunroof sound & nsvagation in the to 4 other dealships in my area and John Ruggiero was the only one that listened to what I wanted the New Bug with sunroof sound & nsvagation in the color I wanted and got it for me in 3 days. Being a Beattie owner of 15 years I will only go to Ardmore VW and John Ruggiero and I will tell all my friends only to go to Adrmore VW and see John Ruggiero. I am beyond satisfied. More
At first, I was hesitant to walk by myself into a dealership, but I needed to trade in my 99 car and I am a loyal fan of VW's. But from the minute I arrived, "just to look around," John Ruggiero was dealership, but I needed to trade in my 99 car and I am a loyal fan of VW's. But from the minute I arrived, "just to look around," John Ruggiero was the best car sales person I had ever met. He was friendly, but not pushy. I felt he was really listening to my view, not just tolerating it. I decided to lease the new VW Passat based on his ability to answer every question I asked and making the whole transaction a pleasure. The financial paperwork was a breeze and I left a very happy customer. More
I was more than pleasantly surprised by the friendly staff and straightforward approach to purchasing my new Golf R. I had put a deposit down 6 months ago with a very specifically configured car, and Su staff and straightforward approach to purchasing my new Golf R. I had put a deposit down 6 months ago with a very specifically configured car, and Sue & Piazza delivered. I had been shopping around other dealers, and they tried the usual tricks and gimmicks to bump up the price (i.e. adding window etching security, wheel and tire insurance without asking me) and needless to say I was pretty upset. With Sue at Piazza, there were no hidden fees, and what we agreed upon was the ACTUAL price, and even though I paid sticker price, I'm happy because i got what I wanted, and from what I understand, other dealers are charging a premium over list. Sue was in constant communication with me, and Demian emailed me the window sticker as soon as it was available to him. The finance staff were friendly and shopped around for the best rates. EVERYTHING was explained to me, and optional warranties were offered but not pushed. There was a small scratch on the shift knob, and it was replaced in no time. I can't say enough great things about Piazza of Ardmore and the staff, attention to details, and professionalism. I am now a lifelong customer and can't wait to see what I buy next! More
I went there to get a oil change with a coupon. They found that a tail light was not working. But after I left I realized that it wasn't the taillight light bulb it was the taillight it self that wouldn found that a tail light was not working. But after I left I realized that it wasn't the taillight light bulb it was the taillight it self that wouldn't hold the bulb so the shop put a piece of electrical tape on it an charged me $100. Also they were suppose to rotate my tires and fill all fluids didnt do cause my Antifreeze light went on and it was almost empty. they didnt realy do what I needed. But they are a good shop and friendly. Very expensive though. More
Katie was great. She answered all my questions and seemed knowledgable about the features, etc. Not too pushy but didn't ignore me either. When she wasn't available, she returned phone calls promptly. It was knowledgable about the features, etc. Not too pushy but didn't ignore me either. When she wasn't available, she returned phone calls promptly. It was such a pleasant experience, I may even buy a TDI Passat later this year! More
Katie was great during the sales process-- attentive and informative but not overbearing. I would recommend her and the team at piazza vw to anyone who asked. informative but not overbearing. I would recommend her and the team at piazza vw to anyone who asked. More
I've been into this dealership several times for a pesky noise, oil changes, and various other fixes for my 2007 GTI, they are always quick to service, pleasant to work with, and provide pretty cool loaner noise, oil changes, and various other fixes for my 2007 GTI, they are always quick to service, pleasant to work with, and provide pretty cool loaner cars which makes the experience easy and convenient. More
I bought my Beetle here in 2009, the salesman was great. I have taken my Beetle back ever since for service and everyone in the service department is outstanding. I have taken my Beetle back ever since for service and everyone in the service department is outstanding. More